Advanced Troubleshooting - Digital Equipment 3100R Series Service Maintenance Manual

Advanced Troubleshooting

DIGITAL has a Customer Replaceable Unit (CRU) process during the warranty
period for:
•
DIGITAL monitors with screens less than 20 inches
•
Mice
•
Keyboards
•
Other parts as defined by Digital as CRUs
The DIGITAL CRU process provides for overnight shipment of the part directly to the
customer site. Customers are billed for the specified part if they fail to return the part
to DIGITAL within ten days of the replacement unit shipment.
In the following troubleshooting tables, "CRU Process" means that when a process is
determined to be broken, use the previously-described CRU process.
NOTE: The following troubleshooting suggestions are not in
any specific order. They are merely a list of possible
problems and solutions.
Troubleshooting
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