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Problem
Host displays scanned data
incorrectly.
Scanner emits short low/short
medium/short high beep sequence
(power-up beep sequence) more
than once.
Scanner emits 4 short high beeps
during decode attempt.
Scanner emits Low/low/low/extra
low beeps when not in use.
Scanner emits low/high beeps
during programming.
Scanner emits low/high/low/high
beeps during programming.
Scanner emits a power-up beep
after changing USB host type.
Scanner emits one high beep when
not in use.
Scanner emits frequent beeps.
Scanner emits five long low beeps
after a barcode is decoded.
Note: If the scanner still experiences problems after performing these checks, contact
customer support at www.microscan.com.
HS-360X Handheld DPM Scanner User Manual
Maintenance and Technical Specifications
Possible Causes
Scanner is not programmed to
work with the host.
The USB bus may put the scanner
in a state where power to the
scanner is cycled on and off more
than once.
Scanner has not completed USB
initialization.
RS-232 receive error.
Input error, incorrect barcode or
Cancel barcode was scanned.
Out of host parameter storage
space.
The USB bus re-established power
to the scanner.
In RS-232 mode, a <BEL>
character was received and Beep
on <BEL> option is enabled.
No power to the scanner.
Incorrect host interface cable is
used.
Interface/power cables are loose.
Conversion or format error was
detected.
The scanner's conversion
parameters are not properly
configured.
Conversion or format error was
detected.
A barcode was scanned with
characters that can't be sent for
that host.
Possible Solutions
Scan the appropriate host type
programming symbol.
For RS-232, set the scanner's
communication parameters to
match the host's settings.
Program the proper editing options
(e.g., UPC-E to UPC-A
Conversion).
Normal during host reset.
Wait several seconds and scan
again.
Normal during host reset.
Otherwise, set the scanner's RS-232
parity to match the host setting.
Scan the correct numeric barcodes
within range for the parameter
programmed.
Change storage preference.
Normal when changing USB host
type.
Normal when Beep on <BEL> is
enabled and the scanner is in RS-232
mode.
Check the system power. If the
configuration requires a power
supply, re-connect the power
supply.
Verify that the correct host
interface cable is used. If not,
connect the correct host interface
cable.
Check for loose cable connections
and re-connect cables.
Ensure the scanner's conversion
parameters are properly
configured.
Change the barcode, or change to a
host that can support the barcode.
3-5
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