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Service Information
If you have a problem using the equipment, contact your facility's technical or systems
support. If there is a problem with the equipment, you can contact customer service at:
www.microscan.com.
When contacting support, please have the following information available:
• Serial number of the unit
• Model number or product name
• Software type and version number
Omron Microscan responds to calls by e-mail, telephone or fax within the time limits set forth
in service agreements.
If your problem cannot be solved by support, you may need to return your equipment for
servicing and will be given specific directions. Omron Microscan is not responsible for any
damages incurred during shipment if the approved shipping container is not used. Shipping
the units improperly can possibly void the warranty.
If you purchased your product from an Omron Microscan business partner, please contact
that partner for support.
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HS-360X Handheld DPM Scanner User Manual
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