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SIP User's Manual
9.14.8.2 Debugging a Caller ID Detection on FXO
The procedure below describes debugging caller ID detection in FXO interfaces.
To debug a Caller ID detection on an FXO interface:
1.
Verify that the parameter EnableCallerID is set to 1.
2.
Verify that the caller ID standard (and substandard) of the device matches the
standard
BellcoreCallerIDTypeOneSubStandard, and ETSICallerIDTypeOneSubStandard).
3.
Define the number of rings before the device starts the detection of caller ID (using the
parameter RingsBeforeCallerID).
4.
Verify that the coefficient file loaded to the device is correct (the device is unable to
recognize caller ID signals that are distorted).
5.
Connect a phone to the analog line of the PBX (instead of to the device's FXO
interface) and verify that it displays the caller ID.
If the above does not solve the problem, you need to record the caller ID signal (and send it
to AudioCodes), as described below.
To record the caller ID signal using the debug recording mechanism:
1.
Access the FAE page (by appending "FAE" to the device's IP address in the Web
browser's URL, for example, http://10.13.4.13/FAE).
2.
Press the Cmd Shell link.
3.
Enter the following commands:
dr
ait <IP address of PC to collect the debug traces sent from
the device>
AddChannelIdTrace ALL-WITH-PCM <port number, which starts from
0>
Start
4.
Make a call to the FXO.
5.
To stop the DR recording, at the CLI prompt, type STOP.
9.14.8.3 Caller ID on the IP Side
Caller ID is provided by the SIP From header containing the caller's name and "number",
for example:
From: "David" <SIP:101@10.33.2.2>;tag=35dfsgasd45dg
If Caller ID is restricted (received from Tel or configured in the device), the From header is
set to:
From: "anonymous" <anonymous@anonymous.invalid>; tag=35dfsgasd45dg
Version 5.8
of
the
PBX
523
9. IP Telephony Capabilities
(using
the
parameters
CallerIDType,
October 2009
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Troubleshooting
