Call Forward - AudioCodes mediapack MP-500 User Manual

SIP User's Manual
3. A presses the hook-flash button and places B on-hold (party B hears a hold tone).
4. A dials C.
5. After A completes dialing C, A can perform the transfer by on-hooking the A
phone.
6. After the transfer is complete, B and C parties are engaged in a call.
The transfer can be initiated at any of the following stages of the call between A and C:
•
Just after completing dialing C phone number - transfer from setup.
•
While hearing Ringback – transfer from alert.
•
While speaking to C - transfer from active.
Blind Transfer (REFER):
Blind transfer is performed after we have a call between A and B, and party A decides
to immediately transfer the call to C without speaking with C. The result of the transfer
is a call between B and C (just like consultation transfer only skipping the consultation
stage).
Notes:

9.14.4 Call Forward

The following forms of call forward are supported:
Immediate: incoming call is forwarded immediately and unconditionally.
Busy: incoming call is forwarded if the endpoint is busy.
No Reply: incoming call is forwarded if it isn't answered for a specified time.
On Busy or No Reply: incoming call is forwarded if the port is busy or when calls are
not answered after a specified time.
Do Not Disturb: immediately reject incoming calls. Upon receiving a call to Do Not
Disturb call, the 603 Decline SIP response code is sent.
Three forms of forwarding parties are available:
Served party: party configured to forward the call (FXS device).
Originating party: party that initiated the first call (FXS or FXO device).
Diverted party: new destination of the forwarded call (FXS or FXO device).
Version 5.8
•
Transfer is initiated by sending REFER with REPLACES.
•
The device can receive and act upon receiving REFER with or without
REPLACES.
•
The device can receive and act upon receiving INVITE with REPLACES,
in which case the old call is replaced by the new one.
•
The INVITE with REPLACES can be used to implement Directed Call
Pickup.
519
9. IP Telephony Capabilities
October 2009