Microplex PP 404 User Manual page 78

If the printout or the character set is not ok, the following procedure can help to clear the
situation.
Action
Select and start PRINT
TEST 1
Stop SELF TEST and start
external printing
Result
Print not OK?
No printing starts
Some characters not
correct
Font and pitch quality
fault
Problem still there?
Troubleshooting and Diagnostics
Check
 PAPER SOURCE
 selection
 Ribbon tension and
condition
 Print head condition
 Printer ONLINE READY
 Interface cable for proper
connection
 Interface selection
 Emulation
 Character set
 National version
 Word length
 Baud rate
 Parity bit
 Protocol
 Font
 Pitch
 Line space
 Call service
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