Basic Troubleshooting Procedure - US Robotics USR5454 User Manual

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Basic Troubleshooting Procedure

This basic procedure addresses a number of symptoms that you might experience with
your access point:
1. Verify that the power cord and the Ethernet cable are connected securely at both
ends.
2. Ensure that the power outlet to which the access point is connected is a live
outlet.
3. Make sure that you are receiving power and that all 4 LEDs are lit.
4. For connectivity issues, try rebooting the access point by disconnecting and then
reconnecting its power supply.
5. For wireless connections:
Low link quality or range can be caused by environmental interference,
such as lead-based paint and concrete walls, or some electronic items, such
as 2.4GHz phones. Try moving the antennas of the access point or
repositioning the wireless client to improve the link quality.
Verify that the following settings on the connected device match those of
the access point.
file:///G|/CSO/Documentation/Documentation%20-%20Dra...ach-1%20AP/User%20Guide/English/troubleshooting.html (1 of 4)10/26/2006 9:47:12 AM
Wireless Nd1 Access Point:
Mode (must be Infrastructure mode)