Troubleshooting - US Robotics Wireless MAXg Bridge Quick Installation Manual

Troubleshooting

Reset Procedure
If you need to restore the factory default settings of the Wireless MAXg Bridge at any time, press
in and hold the RESET button for between five and ten seconds.
!
Warning: If you restore the factory default settings, the Wireless MAXg Bridge will lose
any custom settings.
The Wireless MAXg Bridge is not receiving any power.
Possible Solution:
Make sure the power supply of the Wireless MAXg Bridge is connected to the power jack on the
Wireless MAXg Bridge and to a standard power outlet.
The installation procedure did not begin when I inserted the Installation CD-ROM.
Possible Solution:
Some programs may keep the autoplay feature of the Installation CD-ROM from beginning. Close
any open applications and reinsert the Installation CD-ROM.
Possible Solution:
Click Windows Start, Run, type D:\setup (or the appropriate letter of your CD-ROM drive), and
click OK.
The Wireless MAXg Detection Utility is not locating the Bridge to which I want to
connect.
Possible Solution:
Verify that all the physical connections of the Wireless MAXg Bridge are securely connected.
Possible Solution:
Click Detect to rescan the network.
Possible Solution:
If the Wireless MAXg Bridge to which you want to connect is not located after you click Detect,
perform the following steps:
1. The networking device (e.g. router or access point) that the Wireless MAXg Bridge is con-
nected to probably has some form of Web User Interface where you can view a client list.
Perform the neccesary steps to view this client list in your networking device. Refer to your
networking device's documentation to determine how to view this information.
2. Locate the Wireless MAXg Bridge in the client list by verifying the LAN MAC address that is
on the bottom label of the Wireless MAXg Bridge and what appears in the client list. Write
down the IP address of the Wireless MAXg Bridge for future reference.
3. Open a Web browser, type in the IP address of the Wireless MAXg Bridge, and then press
Enter. This will open the Web User Interface of the Wireless MAXg Bridge. Verify that all the
connection information is correct for the network to which the Wireless MAXg Bridge is con-
nected.
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