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4.5 Authorised CUSTOMER returns will be unpacked, visually inspected, and matched to
the Product Model Number and Product Serial Number for which the RMA was
authorised. The enclosed Proof of Purchase will be inspected for date of purchase and
place of purchase. U.S. ROBOTICS may deny warranty service if visual inspection of the
returned product or part does not match the CUSTOMER supplied information for which
the RMA was issued.
4.6 Once a CUSTOMER return has been unpacked, visually inspected, and tested U.S.
ROBOTICS will, at its sole discretion, repair or replace, using new or reconditioned
product or parts, to whatever extent it deems necessary to restore the product or part
to operating condition.
4.7 U.S. ROBOTICS will make reasonable effort to ship repaired or replaced product or
part to CUSTOMER, at U.S. ROBOTICS expense, not later than TWENTY ONE (21) DAYS
after U.S. ROBOTICS receives the authorised CUSTOMER return at an authorised U.S.
ROBOTICS Return Centre.
4.8 U.S. ROBOTICS shall not be liable for any damages caused by delay in delivering or
furnishing repaired or replaced product or part.
5.0 LIMITATIONS:
5.1 THIRD-PARTY SOFTWARE: This U.S. ROBOTICS product may include or be bundled
with third-party software, the use of which is governed by separate end-user license
agreements provided by third-party software vendors. This U.S. ROBOTICS Limited
Warranty does not apply to such third-party software. For the applicable warranty refer
to the end-user license agreement governing the use of such software.
5.2 DAMAGE DUE TO MISUSE, NEGLECT, NON-COMPLIANCE, IMPROPER
INSTALLATION, AND/OR ENVIRONMENTAL FACTORS: To the extent permitted by
applicable law, this U.S. ROBOTICS Limited Warranty does not apply to normal wear
and tear; damage or loss of data due to interoperability with current and/or future
versions of operating system or other current and/or future software and hardware;
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