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USER'S MANUAL
This machine has a built-in inductive reading/writing communication device that uses radio waves (an RFID device).
• RFID is used to read the information inscribed on the ink pouches (or cartridges).
• If you use a pacemaker or other implanted medical equipment, do not approach this machine.
• Do not use this machine within hospitals.
Thank you very much for purchasing this product.
 To ensure correct and safe usage with a full understanding of this product's performance, please be sure to read through
this manual completely and store it in a safe location.
 Unauthorized copying or transferral, in whole or in part, of this manual is prohibited.
 The contents of this manual and the speci cations of this product are subject to change without notice.
 This manual and the product have been prepared and tested as much as possible. If you nd any misprints or errors,
please inform Roland DG Corp.
 Roland DG Corp. assumes no responsibility for any direct or indirect loss or damage that may occur through use of this
product, regardless of any failure to perform on the part of this product.
 Roland DG Corp. assumes no responsibility for any direct or indirect loss or damage that may occur with respect to any
article made using this product.
R1-160418T

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Summary of Contents for Roland TrueVIS SG-300

  • Page 1 Roland DG Corp.  Roland DG Corp. assumes no responsibility for any direct or indirect loss or damage that may occur through use of this product, regardless of any failure to perform on the part of this product.
  • Page 2 LGPL source code used in this product by downloading it from the following website: http://www.rolanddg.com/gpl/ Roland DG Corp. has licensed the MMP technology from the TPL Group. Copyright (c) 2012 - 2013, Murata Manufacturing Co., Ltd. All rights reserved. Redistribution and use in source and binary forms, with or without modi cation, are permitted provided that...
  • Page 3: Table Of Contents

    Contents C o n t e n t s ........................1 Chap ter 1 Machine H ighlights ...................5 P a r t N a m e s a n d F u n c t i o n s .
  • Page 4: M I X I N G T H E I N K B Y S H A K I N G T H E P O U C H Tr A

    Contents Chap ter 3 Maintenance ....................7 7 D a i l y M a i n t e n a n c e ..................... . 7 8 Cleaning ...................................78 When "EMPTY DRAIN BOTTLE"...
  • Page 5: W H E N D O T D R O P -O U T S / U N E V E N C O L O R S A R E N O T F I X E

    M o b i l e P a n e l ..........148 What Is Roland DG Mobile Panel? ....................... 148 Downloading Mobile Panel ...........................
  • Page 6: Configuring Settings To Match The Properties Of The Media

    App Store, iTunes are the trademarks or the registered trademarks of Apple Inc. registered in the U.S. and other countries. Company names and product names are trademarks or registered trademarks of their respective holders. http://www.rolanddg.com/ Copyright © 2016 Roland DG Corporation...
  • Page 7: Chap Ter 1 Machine H Ighlights

    C h a p t e r 1 M a c h i n e H i g h l i g h t s P a r t N a m e s a n d F u n c t i o n s ..................6 P r i n t e r U n i t .
  • Page 8: P Art Names And Functions

    P art Names and Functions P rinter Unit Front Name Function overview Open this cover to access the slots in which the ink trays are inserted. Leave this closed except Ink slot cover, ink slots when switching ink trays. Open this when necessary, such as when load- ing media.
  • Page 9: Re P L A C I N G C O N S U M A B L E P A R T

    P art Names and Functions Rear Name Function overview Switch the main power on/o . Main p ower switch Use this to connect the power cable. P ower-cord connector Operate this when you load media. Loading lever (rear) Use these when you load media. Media holders Use these when you load media.
  • Page 10 P art Names and Functions Front Cover Interior/P rint H ead Area Name Function overview The blade and the separating knife are inside here. Cutting carriage The print heads are inside here. P rint-head carriage These indicate the locations of the grit rollers. When loading media, be sure to place the pinch G rit p attern rollers within the ranges indicated by these...
  • Page 11: P R E V E N T I N G S O I L I N G O F T H E M E D I A A N D D O T D R O P -O U

    P art Names and Functions Name Function overview These rollers feed the media. G rit rollers This is the path that the blade takes during cut- B lade p rotector ting. It protects the tip of the blade. This is the path over which the media passes. A suc- tion fan that keeps the media from coming loose P laten and a print heater that helps x the ink are built in.
  • Page 12 P art Names and Functions If a Cover O p ens during O p eration If the front cover, left cover, or right cover (hereinafter referred to as "cover") opens during an operation in which the print-head carriage moves such as printing or cutting, the machine makes an emergency stop. When an emergency stop occurs, a message prompting you to close the cover will be displayed on the screen.
  • Page 13: Operation Panel

    P art Names and Functions O p eration P anel Part Name Description Notation in this manual This displays various setting menus and W1100mm D i s p l a y s c r e e n other information.    This switches the printer on and o .
  • Page 14: Warning Labels

    P art Names and Functions W arning Labels Warning labels are a xed to the machine to make areas of danger immediately clear. The meanings of these labels are as follows. Be sure to heed their warnings. Also, never remove the labels or allow them to become dirty. Caution: P inching H az a rd B e c a r e f u l n o t t o a l l o w t h e...
  • Page 15: Vignettes D'avertissement

    P art Names and Functions V ignettes d'avertissement Des vignettes d'avertissement sont apposées pour qu'il soit facile de repérer les zones dangereuses. La sig- ni cation des vignettes est donnée ci-dessous. Respecter les avertissements. Ne jamais retirer les vignettes et ne pas les laisser s'encrasser. Attention : Risq ue de p incement F a i r e a t t e n t i o n d e n e p a s c o i n c e...
  • Page 16: Menu List

    Menu List Main Menu P r e s s To t h e [ C U TTI N G M E N U ] m e n u MENU To t h e [ S A V E ] m e n u To t h e [ N A M E 8] m e n u MENU NAME1...
  • Page 17 Menu List C o n t i n u e To t h e [ TE S T P RI N T P O S ] m e n u          To t h e [ I N TE RV A L ( TI M E ) ] m e n u To t h e [ N O N E ] m e n u  ...
  • Page 18 Menu List C o n t i n u e C o n t i n u e C o n t i n u e To t h e [ D RA I N B O TTL E ] m e n u  ...
  • Page 19 Menu List C o n t i n u e MENU To t h e [ A U TO D I S P L A Y ] m e n u MENU     To t h e [ P RI N T M E M O ] m e n u To t h e [ A U TO E N V .
  • Page 20: Function Menu

    Menu List Function Menu P r e s s To t h e [ P RI N T L I G H T] m e n u (*1) (*1)(*2) To t h e [ M A N U A L C L . ] m e n u To t h e [ TE S T P RI N T] m e n u (*1) To t h e [ D RY E R] m e n u...
  • Page 21: Language And Unit Menu

    Menu List Language and Unit Menu W h i l e h o l d i n g d o w n , s w i t c h o n t h e s u b p o w e r . MENU LANGUAGE MENU LANGUAGE ENGLISH...
  • Page 22: I M P O R T A N T N O T E S O N H A N D L I N G A N D U S

    Imp ortant Notes on H andling and Use This machine is a p recision device. To ensure the f ull p erf ormance of this machine, be sure to observe the f ollowing imp ortant p oints. Failure to observe them may not only result in loss of p erf ormance, but may also cause malf unction or break down.
  • Page 23: Ink Pouches

    Imp ortant Notes on H andling and Use Ink P ouches I n k p o u c h e s c o m e i n v a r i o u s t y p e s . •...
  • Page 25: Chap Ter 2 B Asic O P Eration

    C h a p t e r 2 B a s i c O p e r a t i o n P o w e r S u p p l y O p e r a t i o n s ..................2 4 Tu r n i n g t h e P o w e r O n .
  • Page 26: P O W E R S U P P L Y O P E R A T I O N

    P ower Sup p ly O p erations Turning the P ower O n W ARNING W hen outp ut is not being p erf ormed, remove any loaded media or switch of f the sub p ower. Th e c o n t i n u e d a p p l i c a t i o n o f h e a t a t a s i n g l e l o c a t i o n m a y c a...
  • Page 27: Turning The Power O

    P ower Sup p ly O p erations Turning the P ower O f f W ARNING W hen outp ut is not being p erf ormed, remove any loaded media or switch of f the sub p ower. Th e c o n t i n u e d a p p l i c a t i o n o f h e a t a t a s i n g l e l o c a t i o n m a y c a...
  • Page 28: Precautions When Operating The Power Supply

    P ower Sup p ly O p erations P recautions W hen O p erating the P ower Sup p ly A l w a y s k e e p t h e m a i n p o w e r s w i t c h e d o n . Never switch o the main power.
  • Page 29: A B O U T T H E M E D I A U S E

    *a: Applies to both roll and sheet media. *b: To use 2-inch media, the optional media anges are required. For information about optional items, contact your authorized Roland DG Corp. dealer. Max imum Roll W eight 54inch-model : 30 kg (66 lb.) 30inch-model : 25 kg (55 lb.)
  • Page 30: B A S I C P R I N T I N G M E T H O

    B asic P rinting Method P rinting Flow Step 1 : Loading Roll Media (Setup of Media) (P . 2 9 ) First, load the media on the printer. Load the media correctly according to the explanations. Step 2 : Initial Adj ustment (Correcting f or Misalignment in B idi- rectional P rinting) (P .
  • Page 31: Step 1 : Loading Roll Media (Setup Of Media)

    Note: The media holders of this machine are designed to be used exclusively with media that has a paper tube (core) with an inner diameter of 3 inches. To use 2-inch media, the optional media anges are required. For information about optional items, contact your authorized Roland DG Corp. dealer. O p en the f ront cover.
  • Page 32 B asic P rinting Method Fit the p ap er tube (core) of the media on the end cap of the " L" media holder, and then mo e the media holder to t its media ca onto the a er tube core o the media Fit the paper tube onto the media holders securely to prevent the media from moving easily.
  • Page 33 B asic P rinting Method Determine the p ositions of the media holders, and then secure them in p lace. CAUTIO N Do not hold p laces other than those instructed. Do not move the media by holding it directly . O t h e r w i s e t h e m e d i a m a y f a l l o f f t h e m e d i a h o l d e r a n d c a u s e...
  • Page 34 B asic P rinting Method Secure the media holders by tightening the retaining screws. P ull out the media over the p laten. Mak e sure the f ront cover is op en. P ass the leading edge of the media between the p inch rollers and the grit rollers. F r o n t P i n c h r o l l e r...
  • Page 35 B asic P rinting Method Lower the loading lever (rear). The media is held in place. At this time, the message "CLOSE FRONT COVER" is displayed on the screen, but continue operations without closing the front cover. (Move to the f ront of the p rinter.) G ently hold down the media and raise the loading lever (f ront).
  • Page 36 B asic P rinting Method Secure the media in p lace. lace the le t and right inch rollers a xed ith blue stickers on both edges o the media. Place the pinch rollers within the ranges indicated by grit patterns. Position them approximately 10 mm (0.39 in.) from each edge of the media.
  • Page 37 B asic P rinting Method P lace the middle p inch rollers over all the remaining grit rollers covered by the media. There are grit patterns wherever there are grit rollers. Be sure to remove the remaining middle pinch rollers. G r i t p a t t e r n M i d d l e p i n c h r o l l e r...
  • Page 38 B asic P rinting Method Lower the loading lever (f ront). The media is held in place. Line up the edges of the media with the centers of the holes of the media clamp s (lef t and right). When you are performing cutting only, do not use the media clamps. "...
  • Page 39: Step 2 : Initial Adjustment (Correcting For Misalignment In Bidirectional Printing)

    B asic P rinting Method Step 2 : Initial Adj ustment (Correcting f or Misalignment in B idirectional P rinting) This machine performs bidirectional printing (in which the heads perform printing during both their out- bound pass and return pass). This method o ers the advantage of being able to shorten output times, but subtle misalignment occurs during the outbound and return passes, which makes "bidirectional correction"...
  • Page 40 B asic P rinting Method V iew the p rinted test p attern, and then determine the correction values f rom " B I-DIR NO .1 H 1 " and " B I-DIR NO .1 H 2 ." The test pattern is made of groups of two lines. Select the value that gives the least misalignment between the two lines.
  • Page 41: Step 3 : Batch Settings

    B asic P rinting Method Rep eat step to check whether the correction was successf ul. For all the correction values, check that the misalignment is minimized for the two vertical lines indicated by " " (that is, the current correction value). If the misalignment is smaller for another set of vertical lines, set the correction values again.
  • Page 42 B asic P rinting Method P ress [ ] or [ ] to set the " DRY ER" temp erature. Recommended temperature: 45 °C (112 °F) DRYER ress to con rm our entr Adj ust the p rint head height. (Sep arate setting " P .
  • Page 43 B asic P rinting Method P erf orm the p osition correction of the f eed direction (reduce horiz ontal strip es). (Sep arate setting " P . 12 2 M EM O Feed direction means the feed direction of the media. Perform the correction adjusting to the media in advance because horizontal stripes are more likely to occur during printing when the movement distance of the media changes subtly depending on the media’s type or thickness.
  • Page 44 B asic P rinting Method P ress [ ] to select " Y ES." ress to con rm our entr The test pattern is printed again. Check that the gap and overlap are the smallest for the gure in- dicated by " "...
  • Page 45 B asic P rinting Method P ress [ ] or [ ] to select the correction value. ress to con rm our entr P ress [ ] to select " Y ES." ress to con rm our entr The test pattern is printed again. Check that the misalignment is minimized for the two vertical lines indicated by "...
  • Page 46 B asic P rinting Method P ress [ ] to select " SET." ress to con rm our entr The test pattern is cut. You can select "NEXT" and press [ENTER] to proceed to the next menu. P eel of f the two cut shap es (a circle and a sq uare). <...
  • Page 47 B asic P rinting Method < Two shap es are p eeled of f together/back ing p ap er is also cut> P ress [ ] to select " Y ES." < Two shap es are p eeled of f sep arately > P ress [ ] to select "...
  • Page 48 B asic P rinting Method < Cutting p osition and p rinting p osition are not aligned> P ress [ ] to select " Y ES." < Cutting p osition and p rinting p osition are aligned> P ress [ ] to select " DO NE." ress to con rm our entr If you select "YES,"...
  • Page 49 B asic P rinting Method hen ou ha e nished setting the correction alues, ress The test pattern (P&C1) is printed and cut again. Check the condition of the test pattern to check whether the printing position and the cutting position are aligned. <...
  • Page 50 B asic P rinting Method Check the test p attern condition. ( C & C 1) Check for misalignment in the cutting position and printing position. C u t t i n g p o s i t i o n P r i n t i n g p o s i t i o n P r i n t i n g p o s i t i o n a n d c u t t i n g...
  • Page 51 B asic P rinting Method Set the correction values f or the f eed direction " F" and the scan direction " S." P ress [ ] or [ ] to set the correction value f or the f eed direction (F). F:+0.30 -0.30mm S:-0.40 -0.20mm P ress [ ] or [ ] to set the correction value f or the scan direction (S).
  • Page 52: Drying Time

    B asic P rinting Method ress to con rm our entr P ress [ ] or [ ] to set the dry ing time. DRYING TIME 10min 10min C u r r e n t S e t t i n g a f t e r t t i n g a n g e M EM O : Dr y in g Time a f ter P rinting...
  • Page 53 B asic P rinting Method ress to con rm our entr P ress [ MENU] to go back to the original screen. COMPLETED This completes the operation of the "MEDIA SETTING" menu. Canceling B atch Settings bef ore They Are Comp leted P rocedure P ress [ MENU] during setup .
  • Page 54: Step 4 : Setting The Base Point

    B asic P rinting Method Step 4 : Setting the B ase P oint Set the base point in order to determine the area on the loaded media in which to print (the output area). The base point indicates the right edge of the output area. You can print without setting the base point, but setting the output area enables you to use media without being wasteful and also to print on the targeted location.
  • Page 55: Step 5 : Printing Tests And Normal Cleaning

    B asic P rinting Method ress to con rm our entr [BASE] lights. When the screen displays the character "B" together with the printable width at the location (as shown in the following gure), setting is completed. W1100mm Step 5 : P rinting Tests and Normal Cleaning Before you carry out actual printing, perform a printing test to ensure no dot drop-out occurs.
  • Page 56 B asic P rinting Method P erf orm normal cleaning. P ress [ FUNCTIO N] P ress [ ] , [ ] , then [ ] to disp lay the screen shown below. CLEANING NORMAL CL. Check f or the group with dot drop -out by viewing the p rinting-test results. I the rinting test esults re i cult to Interp ret Examine the results from di erent angles...
  • Page 57: Step 6 : Starting Output

    B asic P rinting Method If the problem persists, try performing normal cleaning again. If the printer has been used for a long period, dot drop-outs may not be xed even after performing normal cleaning two or three times. If the problem does not go away, try cleaning using a di erent method. "...
  • Page 58 B asic P rinting Method Check that the screen shown below (the top menu) is disp lay ed. If the top menu is not displayed, press [MENU]. If the [PRESS ENTER KEY TO CONTINUE] message appears on the screen, press [ENTER]. W1100mm Send the outp ut data f rom the comp uter.
  • Page 59: B A S I C S E T T I N G S F O R C U T T I N

    B asic Settings f or Cutting H ints and Tip s f or Cutting Settings • Setting the [PREFEED] menu item to "ENABLE" makes the machine automatically feed out media and take it up again before cutting. This makes it unnecessary to run out media to the rear of the machine before the operation.
  • Page 60: Preventing Pulling Of The Media With Undue Force

    B asic Settings f or Cutting P reventing P ulling of the Media with Undue Force P rocedure P ress [ MENU] . P ress [ ] to disp lay the screen shown below. MENU P ress [ ] once, and then p ress [ ] several times to disp lay the screen shown below. P ress [ ] to disp lay the screen shown below.
  • Page 61: Setting The Cutting Test And The Blade Force

    B asic Settings f or Cutting Setting the Cutting Test and the B lade Force For high-quality cutting, we recommend carrying out a cutting test to check the cutting quality for the media before you perform actual cutting. Adjust the blade force depending on the cutting quality. Carry out the cutting test.
  • Page 62 B asic Settings f or Cutting P eel of f the cut shap es to verif y the cutting q uality . < Two shap es are p eeled of f sep arately > You do not need to perform the setting because the blade force is appropriate. <...
  • Page 63: P Rinting And Cutting With Crop Mark S

    P rinting and Cutting with Crop Mark s W hat Is P rinting and Cutting with Crop Mark s? "Crop marks" are marks used to align positions. If you are removing the printed media and loading it again in order to cut it (for example, if you are processing the media such as laminating after printing, and then loading this media again for cutting), you have to align the printing and cutting positions.
  • Page 64: How To Print And Cut With Crop Marks

    P rinting and Cutting with Crop Mark s H ow to P rint and Cut with Crop Mark s P rint with crop mark s. se our so t are I to con gure the settings to rint ith cro marks For information on how to make the setting, refer to the documentation for the software RIP you're using.
  • Page 65 P rinting and Cutting with Crop Mark s Remove the p rinted media f rom the p rinter. Remove the printed media. Here you can perform laminating or other operation that does not use this machine. Load the media again, and then cut it. se our so t are I to con gure the settings to detect cro marks during cutting The crop marks are automatically detected during cutting, and the cutting position is aligned with the printing position.
  • Page 66: Printing And Cutting With Crop Marks: Basic Troubleshooting

    P rinting and Cutting with Crop Mark s P rinting and Cutting with Crop Mark s: B asic Troubleshooting Automatic Detection of Crop Mark s Fails If the automatic detection of crop marks fails, the screen shown below appears and operation stops. Press any key to return to the previous screen.
  • Page 67: Ink P Ouch/Tr Cleaning Liq Uid P Ouch Rep Lacement

    Ink P ouch/TR Cleaning Liq uid P ouch Rep lacement O ut-of -ink W arnings When an ink pouch runs out, printing pauses (unless the factory default settings have been changed), and a warning beep sounds. The ink slots and the display screen indicate which color has run out as shown below. 1 2 3 4 f an in pouch runs out the nu er of the co or that has run out i...
  • Page 68: Ink Pouch Replacement

    Ink P ouch/TR Cleaning Liq uid P ouch Rep lacement Ink P ouch Rep lacement e er store ink or discharged fluid in an o the ollo ing locations W ARNING  n ocation e posed to open a e ...
  • Page 69 Ink P ouch/TR Cleaning Liq uid P ouch Rep lacement Remove the ink p ouch f rom the p ouch tray . G ently shak e the new ink p ouch. During storage, the ink components may have precipitated. When replacing an ink pouch, gently shake the new ink pouch to mix its contents before setting the ink pouch in the tray.
  • Page 70: Tr Cleaning Liquid Pouch Replacement

    Ink P ouch/TR Cleaning Liq uid P ouch Rep lacement Close the ink slot cover. TR Cleaning Liq uid P ouch Rep lacement e er store ink or discharged fluid in an o the ollo ing locations W ARNING  n ocation e posed to open a e ...
  • Page 71 Ink P ouch/TR Cleaning Liq uid P ouch Rep lacement Remove the TR cleaning liq uid p ouch f rom the tray . Set the new TR cleaning liq uid p ouch in the tray . H o o k C h e c k t h a t t h e h o o k h a s c a u g h t .
  • Page 72: O T H E R B A S I C O P E R A T I O N

    O ther B asic O p erations Loading Sheet Media (Setup of Media) Load the sheet media on the printer. When you have nished loading the media, [SETUP] lights. This work is referred to as "Setup of Media." P ull out the media over the p laten. O p en the f ront cover.
  • Page 73 O ther B asic O p erations P ass the leading edge of the media between the p inch rollers and the grit rollers. F r o n t P i n c h r o l l e r M e d i a G r i t r o l l e r Mak e sure the f ront cover is op en.
  • Page 74 O ther B asic O p erations (Move to the f ront of the p rinter.) G ently hold down the media and raise the loading lever (f ront). The media is released. P ull out the media over the p laten. P l a t e n Secure the media in p lace.
  • Page 75 O ther B asic O p erations P lace the middle p inch rollers over all the remaining grit rollers covered by the media. There are grit patterns wherever there are grit rollers. Be sure to remove the remaining middle pinch rollers.
  • Page 76: Pausing Or Canceling Output

    O ther B asic O p erations Line up the edges of the media with the centers of the holes of the media clamp s (lef t and right). When you are performing cutting only, do not use the media clamps. "...
  • Page 77: Cutting O The Media

    O ther B asic O p erations Cutting O f f the Media P rocedure Remove the lef t and right media clamp s. Close the f ront cover. Check that [ SETUP ] is lit. P ress [ FUNCTIO N] . P ress [ ] several times to disp lay the screen shown below.
  • Page 78 O ther B asic O p erations • Be sure to remove the media clamps. If you attempt to perform the cuto operation while the media clamps are attached, the machine will detect them and interrupt the operation. • Even if you enable the automatic media-cuto function in the software RIP, if the media clamps are attached, the machine will detect them and interrupt the operation.
  • Page 79 C h a p t e r 3 M a i n t e n a n c e D a i l y M a i n t e n a n c e ..................... 7 8 C l e a n i n g .
  • Page 80: Chap Ter 3 Maintenance

    Daily Maintenance Cleaning W ARNING Never use a solvent such as gasoline, alcohol, or thinner to p erf orm cleaning. oing so a cause a fire CAUTIO N B ef ore attemp ting cleaning, switch of f the sub p ower and wait until the p laten and dry er cool (ap p rox imately 3 0 minutes).
  • Page 81: When "Empty Drain Bottle" Is Displayed

    Daily Maintenance W hen " EMP TY DRAIN B O TTLE" Is Disp lay ed The message shown below appears when a certain amount of discharged uid has collected in the bottle. EMPTY P rocedure W hen the message shown below ap p ears, detach the bottle, discard the discharged fluid to em t it EMPTY CAUTIO N...
  • Page 82: Disposing Of Discharged Fluid

    Daily Maintenance Disp osing of Discharged Fluid The drain bottle collects discharged uid. You can dispose of discharged uid even if the message "EMPTY DRAIN BOTTLE" is not displayed on the screen. Dispose of discharged uid before the drain bottle becomes full. P rocedure P ress [ MENU] .
  • Page 83 Daily Maintenance W hen the screen shown below ap p ears, p ress [ ENTER] . P ress [ MENU] to go back to the original screen. e er lace discharged fluid or ink near an o en flame W ARNING oing so a cause a fire o store discharged fluid tem oraril , lace it in the included drain bottle...
  • Page 84: Timing Of Print Head Care And Maintenance

    Note: The print heads are components that wear out. Periodic replacement is required, with the frequency of replacement depending on use. Purchase them from your authorized Roland DG Corp. dealer. Daily Care and Maintenance ...
  • Page 85: W Hen Normal Cleaning Is Not Ef F Ective

    W hen Normal Cleaning Is Not Ef f ective Medium / P owerf ul Cleaning Im p ort ant "Medium" and "powerful" cleaning consume more ink than "normal cleaning," and overly frequent use may damage the print heads themselves. Avoid using it more than necessary. When problems such as dot drop-out are not resolved by normal cleaning ( P .
  • Page 86 W hen Normal Cleaning Is Not Ef f ective P ress [ ENTER] . The screen shown in the following gure appears, and then cleaning starts. The (approximate) re- maining time for the procedure is displayed on the screen. (The display shown below is an example. "01:45"...
  • Page 87: Monthly Cleaning

    30 minutes. • Never use any implements other than the included cleaning sticks. Cotton swabs or other lint-producing items may damage the print heads. If you use up the cleaning sticks, contact your authorized Roland DG Corp. dealer.
  • Page 88 Monthly Cleaning I f a warn in g bee p sounds dur ing cle aning A warning beep sounds 30 minutes after operation starts. Temporarily stop work, attach the left and right covers, and then close the front cover. Press [ENTER] to end the manual cleaning mode. After that, restart the procedure from the beginning.
  • Page 89 Monthly Cleaning W hen the f ollowing screen is disp lay ed, remove the cut rail. P ress [ ENTER] . W hen the f ollowing screen is disp lay ed, close the lef t cover. When the left cover is closed, the print-head carriage moves. W hen the f ollowing screen is disp lay ed, op en the lef t cover.
  • Page 90 Monthly Cleaning Preparation is complete once the following screen is displayed. Clean the wip er and the area around the p rint heads. ouch the location sho n in the gure to discharge an static electricit Moisten the cleaning stick with the cleaning liq uid. Im p ortant Be sure to perform cleaning using one of the included cleaning sticks.
  • Page 91 Monthly Cleaning lean the locations sho n in the ollo ing gure Be especially careful to clean away any brous dust (lint). A r e a t o c l e a n D u r i n g t h i s w o r k , b e c a r e f u l n o t t o t o u c h t h e...
  • Page 92 Monthly Cleaning End the manual cleaning mode. hen cleaning is nished, ress W hen the f ollowing screen is disp lay ed, close the right cover. W hen the f ollowing screen is disp lay ed, close the lef t cover. W hen the f ollowing screen is disp lay ed, op en the lef t cover.
  • Page 93 Monthly Cleaning P ress [ ENTER] . W hen the f ollowing screen is disp lay ed, close the lef t cover. The screen shown below appears, and then cleaning starts. The (approximate) remaining time for the procedure is displayed on the screen. (The display shown below is an example. "01:45" = "1 minute and 45 seconds") CLEANING...
  • Page 94: Mixing The Ink By Shaking The Pouch Tray

    If Colors Are Uneven Mix ing the Ink by Shak ing the P ouch Tray If ink components precipitate in the ink pouch, colors may be uneven (unevenness in printed colors). If colors are uneven, remove the pouch trays, and then shake them gently. Im p ortant •...
  • Page 95: W H E N D O T D R O P -O U T S / U N E V E N C O L O R S A R E N O T F I X E

    W hen Dot Drop -outs/Uneven Colors Are Not Fix ed Sup er Cleaning In the following cases, perform "super cleaning." • If ink discharge issues such as dot drop-out are not corrected after performing cleaning using the cleaning function (normal, medium, powerful) or manual cleaning. •...
  • Page 96 W hen Dot Drop -outs/Uneven Colors Are Not Fix ed Check f or the group with dot drop -out by viewing the p rinting-test results. I the rinting test results are di cult to interp ret Examine the results from di erent angles in a well-lit location.
  • Page 97 W hen Dot Drop -outs/Uneven Colors Are Not Fix ed or discard it with ordinary trash. Also, do not dispose of it in sewer systems, rivers, or streams. Doing so may have an adverse impact on the environment. The screen shown in the following gure appears, and then cleaning starts. The (approximate) re- maining time for the procedure is displayed on the screen.
  • Page 98 Note that this operation is an emergency measure. Depending on symptoms, it may damage normal areas and cause symptoms to worsen. If you have any questions, contact your authorized Roland DG Corp. dealer. P rocedure Soak up a generous amount of cleaning liq uid using a cleaning stick .
  • Page 99: Re P L A C I N G C O N S U M A B L E P A R T

    The wiper is a component that is used when cleaning the print heads. When the following screen is displayed, it is time to replace the wiper. For information about purchasing wipers, contact your authorized Roland DG Corp. dealer. e sure to er orm o erations as s eci ed b the instructions, and ne er...
  • Page 100 Rep lacing Consumable P arts P ress [ ENTER] . The cutting carriage moves to a location where wiper replacement is possible, and then the screen shown below appears. Rep lace the wip er. O p en the right cover. Preparation is complete once the following screen is displayed.
  • Page 101 Rep lacing Consumable P arts Rep lace the wip er. D e t a c h i n g o l d w i p e r D e t a c h t h e h o o k Hitching the tweezers to the hole on the wiper makes the removal easier.
  • Page 102: Cleaning The Wiper Tray And Replacing The Tray Pads

    Rep lacing Consumable P arts P ress [ MENU] to go back to the original screen. P erf orm normal cleaning. " P . 5 3 " S t e p 5 : P r i n t i n g Te s t s a n d N o r m a l C l e a n i n g " Cleaning the W ip er Tray and Rep lacing the Tray P ads Discharged uid collects in the wiper tray.
  • Page 103 Rep lacing Consumable P arts P ress [ ] once, and then p ress [ ] several times to disp lay the screen shown below. MAINTENANCE TRAY CLEANING P ress [ ENTER] . iscard the discharged fluid W hen the message shown below ap p ears, detach the bottle, discard the discharged fluid to em t it EMPTY CAUTIO N...
  • Page 104 Rep lacing Consumable P arts Clean the wip er tray , and then rep lace the tray p ad. W hen the f ollowing screen is disp lay ed, op en the right cover. W hen the f ollowing screen is disp lay ed, op en the waste valve. W a s t e v a l v e W hen the f ollowing screen is disp lay ed, close the right cover.
  • Page 105 Rep lacing Consumable P arts W hen the f ollowing screen is disp lay ed, rep lace the tray p ads. There are three tray pads. Replace all three tray pads. Im p ort ant Place the tray pad with an orientation that matches the shape of the wiper tray. If you place the tray pad with the incorrect orientation, it will not be possible to clean the wiper correctly.
  • Page 106: Replacing The Blade

    Rep lacing Consumable P arts Rep lacing the B lade If the blade becomes dull, or if the edge of the blade is chipped, or if the blade quality is lowered, replace it with a new blade. e sure to er orm o erations as s eci ed b the ollo ing instructions, CAUTIO N and ne er touch an area not s eci ed in the instructions S u d d e n m o v e...
  • Page 107 Rep lacing Consumable P arts W hen the f ollowing screen is disp lay ed, op en the f ront cover. Preparation is complete once the following screen is displayed. Rep lace the blade. Remove the blade holder. Rep lace the blade. P ress the p in to p ush out the old blade.
  • Page 108 Rep lacing Consumable P arts Install the cutting tool in the cutting carriage. N o t O K Tighten the screw. Tug the blade holder upward to make sure it does not come loose. Q uit the " REP LACE K NIFE" menu. Close the f ront cover.
  • Page 109: Replacing The Separating Knife

    Rep lacing Consumable P arts Rep lacing the Sep arating K nif e If the separating knife becomes dull, replace it with the included replacement knife. e sure to er orm o erations as s eci ed b the instructions, and ne er CAUTIO N touch an area not s eci ed in the instructions S u d d e n m o v e...
  • Page 110 Rep lacing Consumable P arts W hen the f ollowing screen is disp lay ed, op en the f ront cover. Preparation is complete once the following screen is displayed. Rep lace the sep arating k nif e. Remove the sep arating k nif e. Loosen the screw until it slip s out.
  • Page 111 Rep lacing Consumable P arts Tighten the screw. Take care to ensure that the knife does not slip out of position at this time. Ex it the blade rep lacement menu. Close the f ront cover. P ress [ ENTER] . When the following screen is displayed again, the blade replacement is nished.
  • Page 112: W Hen Not In Use F Or A P Rolonged P Eriod

    W hen Not in Use f or a P rolonged P eriod K eep P erf orming Maintenance Switch on the p ower once a month Switch on the sub power once a month. When you turn on the power, the machine automatically performs operations such as those to keep the print heads from drying out.
  • Page 113: Chap Ter 4 Advanced Functions

    C h a p t e r 4 A d v a n c e d F u n c t i o n s U s i n g P r e s e t s ......................11 2 S a v i n g t h e C u r r e n t S e t t i n g s ( P r e s e t S a v i n g ) .
  • Page 114: Using P Resets

    Using P resets Saving the Current Settings (P reset Saving) P rocedure P ress [ MENU] . P ress [ ] to disp lay the screen shown below. MENU PRESET P ress [ ] , then [ ] to disp lay the screen shown below. PRESET SAVE P ress [ ] to disp lay the screen shown below.
  • Page 115 Using P resets Descrip tion Using the [PRESET] menu lets you easily change a wide variety of settings to optimize them for the media. Up to eight types of presets can be saved. You can assign a name to each one. Using media names for these may aid recognition and clarity.
  • Page 116: Loading A Saved Preset

    Using P resets Loading a Saved P reset P rocedure P ress [ MENU] . P ress [ ] to disp lay the screen shown below. MENU PRESET P ress [ ] twice to disp lay the screen shown below. LOAD NAME1 Select the p reset that y ou want to load.
  • Page 117: Settings F Or The Media H Eating Sy Stem

    Settings f or the Media H eating Sy stem W hat Is the Media H eating Sy stem? This machine is equipped with a media heating system that warms the media. You use this mainly to improve ink adhesion and dry the ink. You can adjust the temperature settings to match the type of media and the printing speed.
  • Page 118 Settings f or the Media H eating Sy stem P ress [ ] to disp lay the screen shown below. P ress [ ] or [ ] to select " P RINT" (p rint heater) or " DRY ER." P ress [ ] to disp lay the screen shown below. PRINT DRYER P ress [ ] or [ ] to select the temp erature.
  • Page 119: Setting The Temperature During Preheating

    Settings f or the Media H eating Sy stem H i nt s an d Ti p s f or Setting the Tem p eratu re The relationship between the p rint mode and the temp erature The optimal temperature for the media heating system varies according to such factors as the type of media and di erences in the print mode.
  • Page 120: Drying The Trailing Edge Of The Printing Area On The Dryer

    Settings f or the Media H eating Sy stem ress to con rm our entr P ress [ MENU] to go back to the original screen. Def ault Setting [PREHEATING]: 30°C Dry ing the Trailing Edge of the P rinting Area on the Dry er P rocedure P ress [ MENU] .
  • Page 121: Setting The Drying Time After Printing

    Settings f or the Media H eating Sy stem Setting the Dry ing Time af ter P rinting P rocedure P ress [ MENU] . P ress [ ] several times to disp lay the screen shown below. MENU HEATER MENU P ress [ ] , then [ ] to disp lay the screen shown below.
  • Page 122: C O R R E C T I O N F U N C T I O N

    Correction Functions Correcting f or Misalignment in B idirectional P rinting P rint the adj ustment p attern f or bidirectional p rinting. P ress [ MENU] . P ress [ ] several times to disp lay the screen shown below. MENU P ress [ ] to disp lay the screen shown below.
  • Page 123: Correcting For Misalignment In Bidirectional Printing More Precisely

    Correction Functions V iew the p rinted test p attern, and then determine the correction value. Select the value that gives the least misalignment between the two lines. In the case of the following gure, select "+5." When you cannot choose between two sequential numbers, select a value that is between them (you can set correction values in units of "0.5").
  • Page 124: Alleviating Horizontal Bands (Feed Correction Function)

    Correction Functions Alleviating H oriz o ntal B ands (Feed Correction Function) P rint the adj ustment p attern f or f eed correction. If using roll media, check that the media is not sagging. P ress [ MENU] . P ress [ ] several times to disp lay the screen shown below.
  • Page 125 Correction Functions V iew the p rinted test p attern, and then determine the correction value. Select the value to make the gap and overlap between the upper/lower squares smallest. In the case of the following gure, select "-0.40." When you cannot choose between two sequential numbers, specify a value that is between them.
  • Page 126: Adjusting Print Head Height To Match Media Thickness

    on guring ettings to atch the ro erties o the edia Adj usting P rint H ead H eight to Match Media Thick ness P rocedure P ress [ MENU] . P ress [ ] several times to disp lay the screen shown below. MENU P ress [ ] to disp lay the screen shown below.
  • Page 127: Using Transparent Media

    on guring ettings to atch the ro erties o the edia Descrip tion Depending on the media, media may wrinkle or come loose from the platen during printing, increasing the chance of contact with the print heads. When you are using such media, adjust [HEAD HEIGHT] to "HIGH." Printing quality when [HEAD HEIGHT] is set to "HIGH"...
  • Page 128: Using Hard-To-Dry Media

    on guring ettings to atch the ro erties o the edia Using H ard-to-dry Media P rocedure P ress [ MENU] . P ress [ ] several times to disp lay the screen shown below. MENU SUB MENU P ress [ ] , then [ ] to disp lay the screen shown below. P ress [ ] to disp lay the screen shown below.
  • Page 129: Using Media That Wrinkles Easily/Does Not Move Smoothly

    on guring ettings to atch the ro erties o the edia Using Media That W rink les Easily /Does Not Move Smoothly P rocedure P ress [ MENU] . P ress [ ] several times to disp lay the screen shown below. MENU SUB MENU P ress [ ] once, and then p ress [ ] several times to disp lay the screen shown below.
  • Page 130: Speeding Up Output For Narrow Media

    on guring ettings to atch the ro erties o the edia Sp eeding Up O utp ut f or Narrow Media P rocedure P ress [ MENU] . P ress [ ] several times to disp lay the screen shown below. MENU SUB MENU P ress [ ] once, and then p ress [ ] several times to disp lay the screen shown below.
  • Page 131: Preventing Soiling Of The Media And Dot Drop-Out

    on guring ettings to atch the ro erties o the edia P reventing Soiling of the Media and Dot Drop -O ut P rocedure P ress [ MENU] . P ress [ ] several times to disp lay the screen shown below. MENU SUB MENU P ress [ ] once, and then p ress [ ] several times to disp lay the screen shown below.
  • Page 132: Using Sticky Media

    on guring ettings to atch the ro erties o the edia Def ault Setting [PERIODIC CL.]: NONE Using Stick y Media P rocedure P ress [ MENU] . P ress [ ] several times to disp lay the screen shown below. MENU SUB MENU P ress [ ] once, and then p ress [ ] several times to disp lay the screen shown below.
  • Page 133: A D V A N C E D C U T T I N G S E T T I N G

    Advanced Cutting Settings Fine-tuning the Cutting Conditions P rocedure Carry out the cutting test. " P . 5 9 " S e t t i n g t h e C u t t i n g Te s t a n d t h e B l a d e F o r c e "...
  • Page 134 Advanced Cutting Settings P ress [ ] or [ ] to select the cutting condition y ou want to set. Set the force (pressure) of the blade. (Default setting: 50 gf ) Set the speed of cutting. (Default setting: 30 cm/s) SPEED Set the blade o set.
  • Page 135: Accurately Adjusting The Cutting-In Amount

    Advanced Cutting Settings Accurately Adj usting the Cutting-in Amount When you want to perform accurate and ne adjustment of the cutting-in amount, such as when cutting media with thin backing paper, you can obtain good results by adjusting the amount of blade extension. Turn the cap portion of the blade holder to adjust the amount of blade extension.
  • Page 136: Performing Distance Correction During Cutting

    Advanced Cutting Settings P erf orming Distance Correction During Cutting P rocedure Set the [ AUTO ENV . MATCH ] menu item to “ D ISAB LE.” " P . 13 9 " V i e w i n g t h e A u t o m a t i c E n v i r o n m e n t C o r r e c t i o n F u n c t i o n S e t t i n g s " P ress [ MENU] .
  • Page 137: Correcting The Misalignment Of The Printing And Cutting Positions

    Advanced Cutting Settings ress to con rm our entr P ress [ MENU] to go back to the original screen. Descrip tion The movement distance of the media changes subtly depending on the media's thickness. This means that the length of a line when cut may di er from the length setting in the data. Enter the correction values when you want to accurately align the lengths of cut lines when performing only cutting.
  • Page 138 Advanced Cutting Settings Check the test p attern (P & C1 ). Check whether the printing position and the cutting position are aligned. C u t t i n g p o s i t i o n P r i n t i n g p o s i t i o n P r i n t i n g p o s i t i o n a n d c u t t i n g P r i n t i n g p o s i t i o n a n d c u...
  • Page 139: Prioritizing The Cutting Settings Of This Machine Over The Software Rip Settings

    Advanced Cutting Settings Set the correction values f or the f eed direction " F" and the scan direction " S." P ress [ ] or [ ] to set the correction value f or the f eed direction (F). F:+0.30 -0.30mm S:-0.40 -0.20mm P ress [ ] or [ ] to set the correction value f or the scan direction (S).
  • Page 140 Advanced Cutting Settings P ress [ ] to disp lay the screen shown below. P ress [ ] or [ ] to select " MENU." ress to con rm our entr P ress [ MENU] to go back to the original screen. Descrip tion You can also make the settings for the cutting conditions in the software RIP.
  • Page 141: Viewing The Automatic Environment Correction Function Settings

    Advanced Cutting Settings V iewing the Automatic Environment Correction Function Settings The automatic environment correction function performs automatic adjustments to the optimal condition of this machine according to the operating environment (humidity and temperature). Performing automatic adjustment reduces misalignment in the scanning direction (the direction of cutting carriage movement) during printing and cutting.
  • Page 142: Correcting The Misalignment Of The Printing And Cutting Positions During Cutting

    Advanced Cutting Settings Correcting the Misalignment of the P rinting and Cutting P ositions during Cutting P rocedure During cutting, p ress [ P AUSE] to disp lay the screen shown below. The cutting operation is paused. P ress [ FUNCTIO N] . P ress [ ] several times to disp lay the screen shown below.
  • Page 143 Advanced Cutting Settings Set the correction values f or the f eed direction " F" and the scan direction " S." P ress [ ] or [ ] to set the correction value f or the f eed direction (F). F:+0.30 -0.30mm S:-0.40 -0.20mm P ress [ ] or [ ] to set the correction value f or the scan direction (S).
  • Page 144: S E T T I N G S F O R P R I N T I N G A N D C U T T I N G W I T H C R O P M A R K S

    Advanced Settings f or P rinting and Cutting with Crop Mark s Aligning P ositions Manually Depending on the type of media, it may not be possible to detect crop marks automatically. When crop marks cannot be detected automatically, perform alignment manually. The following gure is given as an example to explain how to manually set the base point and align points.
  • Page 145 Advanced Settings f or P rinting and Cutting with Crop Mark s Set the align p oints. P ress [ ] , [ ] , [ ] , or [ ] to move the center of the blade to the " align p oint 1 " p osition. C r o p m a r k ( A l i g n p o i n t 1) P ress [ FUNCTIO N] to disp lay the screen shown below.
  • Page 146: Correcting Misalignment For Printing And Cutting When Using Crop Marks

    Advanced Settings f or P rinting and Cutting with Crop Mark s Correcting Misalignment f or P rinting and Cutting W hen Using Crop Mark s P erf orm the p rep arations bef ore the correction. Mak e sure the [ AUTO ENV .
  • Page 147 Advanced Settings f or P rinting and Cutting with Crop Mark s Set the correction values. P ress [ ] twice to disp lay the screen shown below. P ress [ ENTER] . The test pattern (C&C2) is printed and cut. P ress [ ] to disp lay the screen shown below.
  • Page 148 Advanced Settings f or P rinting and Cutting with Crop Mark s P ress [ MENU] , then [ ] to disp lay the screen shown below. P ress [ ENTER] . The test pattern (C&C1) is printed and cut. If the printing and cutting lines are aligned, adjustment is complete.
  • Page 149: Using Media Tak E-Up Sy Stem

    Using Media Tak e-Up Sy stem About Media Tak e-Up Sy stem • The media take-up system (hereinafter called take-up system) is optional part. • For information on how to assemble, install, and operate the take-up system, refer to the take-up system user’s manual.
  • Page 150: P Erf Orming O P Erations F Rom Roland Dg Mobile P Anel

    P erf orming O p erations f rom Roland DG Mobile P anel W hat Is Roland DG Mobile P anel? Roland DG Mobile Panel (hereinafter referred to as "Mobile Panel") is an application for mobile terminals. This application can be used to operate the machine by way of Bluetooth communication. "...
  • Page 151: Using Mobile Panel

    P erf orming O p erations f rom Roland DG Mobile P anel Using Mobile P anel P rocedure Check that the machine's op eration p anel disp lay shows one of the f ollowing screens. If none of these screens is displayed, set up the media or press [MENU].
  • Page 152 " • Using Bluetooth communication in the vicinity of TVs or radios may lead to noise in the image or audio. • Roland DG Corp. accepts no responsibility for the leakage of information during a connection using Bluetooth technology.
  • Page 153: O T H E R U S E F U L F U N C T I O N

    O ther Usef ul Functions P erf orming P rinting Tests Arranged H oriz o ntally P rocedure P ress [ MENU] . P ress [ ] several times to disp lay the screen shown below. MENU SUB MENU P ress [ ] , then [ ] to disp lay the screen shown below. P ress [ ] to disp lay the screen shown below.
  • Page 154: Using Media Flanges For Paper Tubes (Cores) With An Internal Diameter Of 2 Inches

    Note: The media anges for paper tubes (cores) with an internal diameter of 2 inches are optional items. For information about purchasing them, contact your authorized Roland DG Corp. dealer. P u l l o u t t h e p i n .
  • Page 155: Chap Ter 5 Administrator Menu

    C h a p t e r 5 A d m i n i s t r a t o r M e n u O u t p u t O p e r a t i o n M a n a g e m e n t ................15 4 P r i n t i n g a S y s t Re p o r t .
  • Page 156: O U T P U T O P E R A T I O N M A N A G E M E N

    O utp ut O p eration Management P rinting a Sy stem Rep ort This prints system information, including a list of setting values. P rocedure P ress [ MENU] . P ress [ ] several times to disp lay the screen shown below. MENU SUB MENU P ress [ ] once, and then p ress [ ] several times to disp lay the screen shown below.
  • Page 157: Displaying The Amount Of Media Remaining

    O utp ut O p eration Management P ress [ ] or [ ] to select a setting. Printing pauses immediately when an ink pouch becomes empty. STO P Printing does not stop automatically when an ink pouch becomes empty. When an CO NT.
  • Page 158 O utp ut O p eration Management P ress [ ] or [ ] to set the current amount of media remaining. ress to con rm our entr P ress [ MENU] to go back to the original screen. W1200mm    ...
  • Page 159: Making Sure To Verify The Setting For The Amount Remaining Every Time The Media Is Changed

    O utp ut O p eration Management Mak ing Sure to V erif y the Setting f or the Amount Remaining Every Time the Media Is Changed Set the machine to display the amount of media remaining every time the media is changed. P rocedure P ress [ MENU] .
  • Page 160: Printing The Amount Of Remaining Media

    O utp ut O p eration Management P rinting the Amount of Remaining Media This prints the amount of media remaining, which is displayed on the top menu. P rocedure P ress [ MENU] . P ress [ ] several times to disp lay the screen shown below. MENU P ress [ ] to disp lay the screen shown below.
  • Page 161: S Y S T E M M A N A G E M E N T O F P R I N T E

    Sy stem Management of P rinter Setting the Menu Language and the Units of Measurement This sets the language and units of measurement displayed on the operation panel screen. P rocedure H old down [ MENU] and switch on the sub p ower. P ress [ ] or [ ] to select the disp lay (menu) language.
  • Page 162 P ress [ MENU] to go back to the original screen. Descrip tion This machine supports "Roland DG Mobile Panel" (hereinafter referred to as "Mobile Panel"), which is an application for mobile terminals. When using Mobile Panel, set this machine's Bluetooth communication to "ENABLE."...
  • Page 163: Setting The Activation Interval For Sleep Mode (Power-Saving Feature)

    Sy stem Management of P rinter An error has occurred in Bluetooth communication. Contact your authorized Roland ERRO R DG Corp. dealer. Def ault Setting [Bluetooth]: DISABLE Setting the Activation Interval f or Sleep Mode (P ower-saving Feature) P rocedure P ress [ MENU] .
  • Page 164: Viewing System Information

    Sy stem Management of P rinter V iewing Sy stem Inf ormation N o t e : F o r i n f o r m a t i o n o n h o w t o s e t u p a n e t w o r k , e t h e "...
  • Page 165: Returning All Settings To Their Factory Default Values

    Sy stem Management of P rinter Returning All Settings to Their Factory Def ault V alues This menu returns all settings to their factory default values. However, the settings for [MENU LANGUAGE], [LENGTH UNIT], and [TEMP. UNIT] are not returned to their factory default values. P rocedure P ress [ MENU] .
  • Page 166: W Hen Moving The Unit

    W hen Moving the Unit P rocedure f rom P rep aring to Move to Reinstallation Before moving the machine, dispose of the discharged uid and secure the print heads in place. Attempting to move the machine without rst performing these preparations may result in damage to internal components due to leaking ink or damage to the print heads.
  • Page 167 W hen Moving the Unit P ress [ ENTER] . The cutting carriage moves to a position where blade replacement is possible. W hen the f ollowing screen is disp lay ed, op en the f ront cover. Preparation is complete once the following screen is displayed. Remove the blade holder.
  • Page 168 W hen Moving the Unit W hen the screen shown below a p p ears , remove the drain bottle and discard the discharged fluid EMPTY CAUTIO N B e f ore y ou detach the drain bottle , be sure to wait f or the screen to dis p la y ter discarding the discharged fluid, rom tl attach the drain bottle to the machine.
  • Page 169 W hen Moving the Unit Discharge the cleaning liq uid. W hen the f ollowing screen is disp lay ed, op en the right cover. W hen the f ollowing screen is disp lay ed, op en the waste valve. W a s t e v a l v e W hen the f ollowing screen is disp lay ed, close the right cover.
  • Page 170 W hen Moving the Unit W hen the f ollowing screen is disp lay ed, close the right cover. The sub power turns o automatically. Switch of f the main p ower. emo e the drain bottle and discard the discharged fluid e er lace discharged fluid or ink near an o en flame W ARNING oing so...
  • Page 171 W hen Moving the Unit Relocate the machine. W hen the p re p aration f or trans f er is com p lete , trans p ort the machine as soon as p ossible. Reinstall the p rinter immediately and then remove the retainer securing the p rint heads. For storage, attach the retainer in the position indicated in the gure.
  • Page 172 17 0...
  • Page 173: Chap Ter 6 Troubleshooting

    C h a p t e r 6 T r o u b l e s h o o t i n g A t t r a c t i v e P r i n t i n g o r C u t t i n g I s I m p o s s i b l e .
  • Page 174: A T T R A C T I V E P R I N T I N G O R C U T T I N G I S I M P O S S I B L

    Attractive P rinting or Cutting Is Imp ossible P rinted Results Are Coarse or Contain H oriz o ntal Strip es Carry out a printing test and make sure no dot drop-out occurs. If dot drop-out is present, perform cleaning of the print heads. Do the p rint heads show dot drop -out? "...
  • Page 175: The Media Becomes Soiled When Printed

    Attractive P rinting or Cutting Is Imp ossible If attractive printing is impossible even when the media heating system is at a high temperature, try using a higher-quality print mode. Depending on the media, smudging may occur when using a high-quality print mode, and results may also vary Is the p rint mode suitable? greatly depending on the settings of your software RIP (such as the color-pro le selection).
  • Page 176: Colors Are Unstable Or Uneven

    Attractive P rinting or Cutting Is Imp ossible Colors Are Unstable or Uneven Shake new ink pouches gently before you install them. Did y ou sha k e the in k p ouch- es gently bef ore installing them? If the media is wrinkled and comes loose from the platen, colors may be uneven or the printing quality may su er.
  • Page 177: Cutting Is Misaligned Or Skewed

    Attractive P rinting or Cutting Is Imp ossible Cutting Is Misaligned or Sk ewed If the media is not loaded correctly or the media feed is not smooth, cutting may be adversely a ected. Make sure the media Is the media loaded cor- is loaded and set up correctly.
  • Page 178: The Media Has Jammed

    A Media J am O ccurs The Media H as J ammed P . 19 0 " [ M O TO R E RRO R TU RN P O W E R O F F ] " If an error message is dis- p la y ed because the media has j ammed, immediately correct the p roblem.
  • Page 179: M E D I A F E E D I S N O T S M O O T

    Media Feed Is Not Smooth A variety of p roblems can occur if the media f eed is not smooth. This can cause such p roblems as p oor p rinting q uality , contact with the media by the p rint heads, misaligned p ositioning, and media j ams.
  • Page 180: Media Feed Is Not Straight

    Media Feed Is Not Smooth Media Feed Is Not Straight Feed is not smooth when the media is not straight or is tensioned unevenly on the left and right. Reload the media. Is the media loaded and set up straight and securely ? "...
  • Page 181: P R I N T H E A D S S T O P M O V I N

    If the P rint H eads Still Do Not Move If the heads still do not move, carry out the following emergency response measure, and then contact your authorized Roland DG Corp. dealer. P rocedure Switch of f the main p ower, and then op en the f ront cover.
  • Page 182 P rint H eads Stop Moving G ently move the p rint-head carriage to the home p osition by hand. Stopping at the place where the audible click is heard locks the print-head carriage in place. G ently ap p ly p ressure f rom the right side to mak e sure the p rint-head carriage does not move to the lef t.
  • Page 183: O Ther P Roblems

    O ther P roblems The P rinter Unit Doesn't Run Switch on the printer's main power, and then press the sub power switch and make sure the sub power switch lights. Is the p ower switched on? " P . 2 4 " Tu r n i n g t h e P o w e r O n " Output is not performed when [SETUP] is not lit.
  • Page 184: The Media Heating System Doesn't Warm Up

    O ther P roblems 1 2 3 4 When the screen shown in the gure is displayed, output data cannot be accepted. If the screen shown in the gure is displayed during printing, the behavior of the machine depends on the [EMPTY MODE] setting. •...
  • Page 185: It Is Not Possible To Check The Amount Of Discharged Fluid In The Drain Bottle

    O ther P roblems It Is not P ossible to Check the Amount of Discharged Fluid in the Drain B ottle If ink is splattered around the inside of the drain bottle, it may not be possible to check how much discharged uid the bottle Is ink sp lattered around the contains.
  • Page 186 O ther P roblems The valid range for a Bluetooth connection is approximately 10 Is the distance between the m. Bring the printer and the mobile terminal on which Mobile p rinter and the mobile termi- Panel has been installed as close together as possible. nal too f ar? If obstacles (such as people, metal, and walls) are present between Are there an y...
  • Page 187: A Message Ap P Ears

    A Message Ap p ears These are the main messages that a p p ear on the machine's dis p la y to p rom p t correct o p eration. They do not indicate any errors. Follow the p romp ts and tak e action accordingly . Message Situation/cause Action...
  • Page 188 A Message Ap p ears After verifying the message, press [ENTER]. No TR cleaning liquid pouch has been inserted. If No TR cleaning liquid pouch [ S E T C L -L I Q U I D you have forgotten to insert the TR cleaning liquid has been inserted.
  • Page 189: An Error Message Ap P Ears

    This describes the error messages that may ap p ear on the machine's disp lay and how to tak e action to remedy the p roblem. If the action described here does not correct the p roblem or if an error message not described here ap p ears, contact y our authoriz e d Roland DG Corp . dealer.
  • Page 190 An Error Message Ap p ears Message Situation/error cause Action The size of the data including To continue performing output without correcting [ C A N ' T P RI N T C RO P the crop marks is larger than this, press [ENTER].
  • Page 191 After you switch o the power, contact your P U M P P RO TE C TI O N ] state has continued for 10 min- authorized Roland DG Corp. dealer. utes or longer while cleaning (normal, medium, powerful,...
  • Page 192 After you switch o the power, must be performed by a service inform your authorized Roland DG Corp. dealer of technician is required. the number that appeared on the display. 19 0...
  • Page 193: Chap Ter 7 Ap P Endix

    C h a p t e r 7 A p p e n d i x P r i n t i n g A r e a ......................19 2 M a x i m u m A r e a .
  • Page 194: P R I N T I N G A R E

    P rinting Area Max imum Area The printing or cutting area along the horizontal plane (the direction in which the carriages move) is determined by the position of the pinch rollers. M a x . 1, 3 46 m m ( 5 3 i n .
  • Page 195: The Media-Cuto Location During Continuous Printing

    P rinting Area The Media-Cutof f Location During Continuous P rinting When a media-cuto command is sent from the computer, the cuto location on the media is as shown in the gure below. S e c o n d p a g e 13 5 m m ( 5 .
  • Page 196: A B O U T T H E B L A D

    About the B lade The cutting conditions and the service life of the blade change according to the media and the operating environment, even when you're using identical blades. The service life also di ers according to the type of blade.
  • Page 197: L O C A T I O N S O F T H E P O W E R Ra T I N G A N D S E R I A L N U M B E R L A B E L

    Locations of the P ower Rating and Serial Number Labels Serial number Th i s i s r e q u i r e d w h e n y o u s e e k m a i n - t e n a n c e , s e r v i c i n g , o r s u...
  • Page 198 10 to 300 mm/s (0.4 to 11.8 in/s) Cutting sp eed 30 to 500 gf B lade f orce(* 3 ) Roland CAMM-1 series blade B lade Ty p e 0.000 to 1.500 mm (0.0 to 59.1 mil) B lade of f set 0.025 mm/step (0.98 mil/step)
  • Page 199 • 500 gf is the maximum instantaneous blade force. • The blade force must be adjusted according to details such as the media thickness. • Media type: Media speci ed by Roland DG Corp. • Temperature: 25°C (77°F), humidity: 50% •...

This manual is also suitable for:

Truevis sg-540

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