Roland TrueVIS SG-300 User Manual page 192

An Error Message Ap p ears
Message
[ M O T O R E R R O R
TU RN P O W E R O F F ]
[ S E RV I C E C A L L x x x x ]
6
19 0
Situation/error cause
A motor error occurred.
The media has jammed.
Has the media been pulled with
excessive force?
An unrecoverable error oc-
curred or part replacement that
must be performed by a service
technician is required.
Action
Operation cannot be continued. Switch o the sub
power. Next, eliminate the cause of the error, and
then immediately switch on the sub power. If the
machine is left with the error uncorrected, the print
heads may dry out and become damaged. This
error may be caused by such factors as a mistake
in loading the media, a media jam, or an operation
that pulls the media with excessive force.
Carefully remove the jammed media. The print
heads may also be damaged. Perform head clean-
ing, and then perform a printing test and check the
results.
" P . 5 3 " S t e p 5 : P r i n t i n g Te s t s a n d N o r m a l C l e a n i n g "
Excessive tension was applied to the media, and
additional action is necessary to recover from this
state. First, raise the loading lever and adjust the
media to create a small amount of slack, and then
switch on the sub power.
Con rm the number displayed, and then switch
o the sub power. After you switch o the power,
inform your authorized Roland DG Corp. dealer of
the number that appeared on the display.