Troubleshooting - GE T1000 Technical Manual

GE Reason Switches
5

Troubleshooting

286
This chapter describes the most common issues that could occur when using Reason
Switches. The topics below show the issues that may occur and its description gives
the actions that need to be taken to solve the issue.

Power LEDs are off:
Power LEDs off means power supply is missing. Check if power cables are correctly
connected to the corresponding screws, check if power plug is correctly inserted or
check if power supply is enabled at the system, verifying voltage at the power supply
connectors.

There is none connection at T1000 switch, but LINK LED at the port 1
remains on:
T1000 switch does not have a power LED, as other switches. To allow informing that
the equipment is operating when equipment do not have any Ethernet connection,
the LINK LED of port one remains in on state, at orange color. Thus, this LED indicates
that switch is powered up and operation system is running properly.

I do not know switch's management IP address:
If IP address of the management interface was lost, there are some actions that
could be done to recover it. Major actions are shown below:
Maintaining switch's configuration: connect the terminal to the
o
USB interface of the switch. After communication is established,
the command to recover IP address is:
show ip interface brief
Losing switch's configuration: While the switch is turned off,
o
connect ports 1 and 2 to create a loop between then. After this,
power-up the switch. This procedure will restore configuration to
the factory default configuration, and then IP address of the
equipment will be 192.168.4.88, and mask length will be
255.255.255.0.

Web interface cannot be accessed:
Chapter 10 – Maintenance and Troubleshooting
REASON SWITCHES-TM-EN-3