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Summary of Contents for GE Cync CSWONBLBWF1NN
- Page 1 Smart Wall Switch 3-Wire Installation Guide 3-Wire Smart Switches & Dimmers Models CSWONBLBWF1NN CSWONBLPWF1NN CSWONBLTWF1NN CSWDMOCBWF1NN CSWDMBLBWF1NN...
- Page 2 Add your Smart Switch to the Cync App For set up help, visit gelighting.com/cync GE and C by GE are trademarks of General Electric Company. Used under trademark license. Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
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Page 3: Compatibility Requirements
If you are using less than 15 (Wire is usually green, green with Watts, non-dimmable LED bulbs, a yellow stripe, or copper) or C by GE or Cync Smart Bulbs Wi-Fi 802.11 b/g/n @ 2.4 GHZ is on the circuit, you will need to On/Off Switch... - Page 4 BEFORE YOU DO ANYTHING! Turn Off the Power! You Got This! And we’re here to help. For in-depth instructional videos and STEP 1 a guided tour through the installation, Turn off the power for the switch go to gelighting.com/cync. location at the circuit breaker box. STEP 2 NOTE: Please make sure your system is up-to-date, and you update the firmware when prompted for the best experience.
- Page 5 Cync or C by GE smart lights compatible bulbs at gelighting.com/cync • Install our Fixture Adaptor to the actual fixture in the ceiling. For install instructions and where to get a C by GE or Cync Fixture Adaptor (available separately), contact Customer Support at 1-844-302-2943...
- Page 6 Before disconnecting the wires from the wall, label each with the provided wire labels. Ground wire is required. If you don’t have this wire, the Cync or C by GE Smart Switch is not compatible. STEP 4 Disconnect wires and remove existing switch.
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Page 7: Connect The Wires
Connect the Wires NOTE: Both black wires on the switch are interchangeable and can be connected to either the load or line wire from the wall. STEP 1 STEP 4 Connect the first line/load (black) Cap the 3-way/multi-way traveler wire on the switch to the line or wire (if applicable). - Page 8 Fit Wires Into Wall Box Secure the Smart Switch STEP 1 Using a Phillips screwdriver and the screws provided, STEP 1 secure the switch to the Neatly push the wires wall until level and flush. back into the box, Then snap the faceplate rotating the switch so it’s cover onto the bracket.
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Page 9: Troubleshooting
STEP 1 won’t completely turn off: in the Cync App. If you’ve set up C by Check that power to the switch GE or Cync bulbs in the Google Home STEP 1 is on at the breaker. app, visit gelighting.com/cync for Be sure to select the correct unpairing instructions. -
Page 10: Amazon Alexa
Hey Google, I’m leaving. For set up help, visit gelighting.com/cync GE and C by GE are trademarks of General Electric Company. Used under trademark license. Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Google and other related marks and logos are trademarks of Google LLC. - Page 11 This device complies with Part 15 of the FCC Rules and Industry Additional Information and Warnings Canada license-exempt RSS standard(s) Operation is subject to the following two conditions: 1. This device may not cause interference. FCC Compliance Statement Compliance Notice: 2.
- Page 12 For supply connections, use copper wire only rated at 75ºC CAUTION - High Voltage - Disconnect power supply before servicing Operation temperature: 0-40ºC For Control of Electronic Ballast, CFLs, LED, and LED Lamps Type 1 Enclosure IP20 Pollution Degree 2 Impulse Voltage: 2500V Type 1 action Like your new Smart Switch?
- Page 13 PK-00102798-3...
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Questions and answers
my smart switch worked with alexia for years but not now
The GE smart switch CSWONBLBWF1NN may not be working with Alexa anymore due to connectivity issues. Users report that the device can become unresponsive or lose connection, especially if used with a mesh Wi-Fi system that switches between 2.4 GHz and 5 GHz bands. The switch requires a dedicated 2.4 GHz network to work reliably. If the Wi-Fi setup uses band steering, the connection may drop, making Alexa integration fail.
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