Troubleshooting - GE "Executive Series" USB 2.0 HO97864 Instruction Manual

VIII. Troubleshooting
• Hub Not Seen
Make sure you have installed all
Windows
pertaining to USB. These are available
on Microsoft's
cables are properly connected.
• Hub Not Working After Reboot
Unplug the uplink cable (and the AC
adapter cable if it is connected) from the
hub. The uplink cable is plugged into the
"Upstream Port" shown in section VI. Wait
2 seconds. Plug the cable(s) back in.
• Hub Not Seen on a laptop
USB 2.0 Hubs may not work on all
laptops. Try the hub on a desktop
computer to confirm functionality of the
hub. If this works, contact your computer
dealer.
If you continue to experience problems contact
customer support at www.jascoproducts.com.
updates and patches
®
website. Make sure all
®
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