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Turn the Power Back On
TIP: To enable the full experience,
you'll need to set up all your products
in the Cync App. If you've set up C by
GE or Cync bulbs in the Google Home
app, visit gelighting.com/cync for
unpairing instructions.
STEP 1
ON
OFF
After the switch is secured and the
faceplate is mounted, turn the power
back on at the circuit breaker box.
STEP 2
The light ring will flash blue indicating
the device is wired correctly and the
device is in setup mode. Press any
button on the switch to enable setup
mode if setup mode times out.
TROUBLESHOOTING
LED indicator light or light ring will flash blue until the switch is added
to the Cync App.
LED indicator light or light ring will not illuminate if wired incorrectly
or if the switch circuit does not meet the specified load requirements.
If lights don't turn on:
STEP 1
Check that power to the switch
is on at the breaker.
STEP 2
Turn power off at the breaker,
return to the switch to confirm
the wires are securely and
properly wired according to the
installation guide.
STEP 3
Go to gelighting.com/cync for
more troubleshooting.
Congratulations!
You've completed the Smart Switch installation
If lights flicker, experience
intermittent power loss, or
won't completely turn off:
STEP 1
Be sure to select the correct
bulb type in the Cync App.
STEP 2
Your installation may require
a Bulb/Fixture Adaptor or
a different bulb type. See
pages 9-10 for more details or
visit gelighting.com/cync for
troubleshooting help.
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