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Troubleshooting > Responding to Messages
Error
Code
Failed to send via SMB.
1105
Failed to send the e-mail.
Failed to send via FTP.
Failed to send the e-mail.
1106
Failed to send via FTP.
1131
Failed to send the e-mail.
1132
Failed to send via FTP.
Failed to send via SMB.
2101
Failed to send via FTP.
Failed to send the e-mail.
Message
Check the following settings.
[System Menu / Counter] key > [Function Key
Assignment] > [Menu] > [Store File] > [Quick Setup
Wizard] >
[SMB Client (Transmission)]
Select [Submit] of the SMTP settings on the Command
Center RX.
Check the following settings.
[System Menu / Counter] key > [Function Key
Assignment] > [Menu] > [Store File] > [Quick Setup
Wizard] >
[Function Type]
Check the sender address of SMTP on the Command
Center RX.
Enable the SSL.
[System Menu / Counter] key > [Function Key
Assignment] > [Menu] > [Report] > [Print]
Check the following of the SMTP server.
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Check the following of the FTP server.
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•
Check the network and SMB settings.
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•
•
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Check the network and FTP settings.
•
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•
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•
Check the network and Command Center RX.
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Corrective Actions
Is SMTP over SSL available?
Is the encryption available?
Is FTPS available?
Is the encryption available?
The network cable is connected.
The hub is not operating properly.
The server is not operating properly.
Host name and IP address
Port number
The network cable is connected.
The hub is not operating properly.
The server is not operating properly.
Host name and IP address
Port number
The network cable is connected.
The hub is not operating properly.
The server is not operating properly.
POP3 server name of the POP3 user
SMTP server name
11-23
Reference
Page
5-16
2-45
5-18
2-45
5-18
Refer to the
Command
Center RX
User Guide.
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2-45
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