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Troubleshooting > Responding to Messages
Error Message
Cannot print the
specified number of
copies.
Cannot process this
job.
Cannot read data in
this ID card.
Cannot recognize.
Cannot staple at the
specified position.
Cannot staple the
following paper.
Cassette is not
installed.
Cassette # failure.
Check the document
processor.
Check waste toner
box.
Cleaning the laser
scanner....
Checkpoints
Do you want to print the data stored in the
USB memory?
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-
-
Have you selected a position that cannot
be stapled?
Did you select a paper size/type that
cannot be stapled?
-
-
Is the document processor open?
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Is the waste toner box full?
-
Corrective Actions
Only one copy is available. Select
[Continue] to continue printing.
Select [Cancel] to cancel the job.
The machine may reproduce the
same originals by arranging the
following settings:
-Reduce the number of copies to
be printed at once.
Furthermore, the machine may
reproduce the same originals by
arranging the following settings:
- Select [Copy Priority] of "Optional
Memory" in [System Menu].
NOTE
Before changing the "Optional
Memory" setting, contact your
administrator.
This job is canceled because it is
restricted by User Authorization or
Job Accounting. Select [End].
In registration process, the ID card
information was not read correctly.
Hold again the ID card over the ID
card reading part.
If the same message still appears,
the ID card may not be compatible
with this product. Change it to
another ID card.
Make sure your ID card has been
registered.
Select [Paper Selection] to select
the available paper. Select
[Continue] to print without using
Staple function.
Press Select [Paper Selection] to
select the available paper. Press
Select [Continue] to print without
using Staple function.
Cannot feed paper. Set the
cassette indicated on the screen.
Contact your Service
Representative.
Close the document processor.
The waste toner box is not installed
correctly. Set it correctly.
Replace the waste toner box.
The machine is under the
adjustment to maintain its quality.
Please wait.
11-12
Reference
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