Holding A Call Exclusively; Using Call Queuing - Nortel Enterprise Edge Feature Programming Telephone Manual

58 Handling many calls at once
4. When the person returns, that is, you hear them through your telephone
speaker, simply lift the receiver to resume the conversation.

Holding a call exclusively

ƒ‡·
You can put a call on Exclusive Hold so that it can be retrieved only at your
telephone.
Press
ƒ‡·
telephones, and the call cannot be picked up by anyone else in the office.
Displays
On hold: LINENAM

Using Call Queuing

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If you have more than one call ringing at your telephone, you can choose the call
that has the highest priority by pressing
Call Queuing answers incoming external calls before callback, camped, and
transferred calls.
Enterprise Edge Feature Programming Telephone Guide
Tip
If Automatic Handsfree has been assigned to your telephone, you can use the
Handsfree/Mute feature instead of Listen on Hold.
or
ƒ˙
You have placed one or more calls on hold. The name
of the line that has been held the longest is displayed.
. The line appears busy on all other
.
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P0908510 Issue 01