Cisco ONS 15454 Troubleshooting Manual page 2

Table 4-1 Error Messages
Error/Warning
ID Error/Warning Message
EID-0 Invalid error ID.
EID-1 A null pointer encountered in {0}.
EID-1000 The host name of the network element cannot be resolved to an
address.
EID-1001 Unable to launch CTC due to applet security restrictions.
Please review the installation instructions to make sure that the
CTC launcher is given the permissions it needs.
Note that you must exit and restart your browser in order for the
new permissions to take effect.
EID-1002 The host name (e.g., for the network element) was successfully
resolved to its address, but no route can be found through the
network to reach the address.
EID-1003 An error was encountered while attempting to launch CTC.
{0}
EID-1004 Problem Deleting CTC Cache: {0} {1}
EID-1005 An error occurred while writing to the {0} file.
EID-1006 The URL used to download {0} is malformed.
EID-1007 An I/O error occurred while trying to download {0}.
EID-1018 Password shall not contain the associated user-ID.
EID-1019 Could not create {0}.
Please enter another filename.
EID-1020 Fatal exception occurred, exiting CTC.
Unable to switch to the Network view.
EID-1021 Unable to navigate to {0}.
EID-1022 An IOS session cannot be opened right now with this slot. Most
likely someone else (using a different CTC) already has a
session opened with this slot. Please try again later.
Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.1 and Release 9.2
4-2
Chapter 4
Description
The error ID is invalid.
Cisco Transport Controller (CTC)
encountered a null pointer in the area
described by the specified item.
Refer to the error message text.
Refer to the error message text.
The node is not reachable from CTC client
station.
Unexpected exception or error while
launching CTC from the applet.
Unable to delete the CTC cached JARs,
because another application may have the
JAR files running; for example, another
instance of CTC.
CTC encountered an error while writing to
log files, preference files, etc.
The URL used to download the specified
JAR file is incorrect.
An input or output exception was
encountered when CTC tried to download
the specified JAR file.
The password is invalid.
CTC could not create the file due to an
invalid filename.
CTC was unable to switch from the node or
card view to the network view and is now
shutting down.
CTC was unable to display the requested
view (node or network).
Refer to the error message text.
Ensure that the shell access in CTC
(Provisioning>Security>Access) is set to
non-secure mode.
Error Messages
78-19418-01