Returning Your Power Meter for Service
Use the information in this section if you need to return your power meter to
Keysight Technologies.
Package the Power Meter for Shipment
Use the following steps to package the power meter for shipment to Keysight
Technologies for service:
1. Fill in a blue service tag (available at the end of this guide) and attach it to the
Power meter damage can result from using packaging materials other than
CAUTION
those specified. Never use styrene pellets in any shape as packaging
materials. They do not adequately cushion the power meter or prevent it
from shifting in the carton. Styrene pellets cause power meter damage by
generating static electricity and by lodging in the rear panel.
2. Use the original packaging materials or a strong shipping container that is
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power meter. Please be as specific as possible about the nature of the
problem. Send a copy of any or all of the following information:
– Any error messages that appeared on the power meter display.
– Any information on the performance of the power meter.
made of double-walled, corrugated cardboard with 159 kg (350 lb) bursting
strength. The carton must be both large enough and strong enough to
accommodate the power meter and allow at least 3 to 4 inches on all sides of
the power meter for packing material.
Keysight E4416A/E4417A Power Meters Service Guide