Appendix A Technical Information; Troubleshooting; Updating The Software; Connecting To The Device - Teldat iM8 Installation Manual

Technical Information

Appendix A Technical Information

A.1 Troubleshooting
The following table can help you solve problems when installing the device. If you cannot solve the problem, contact
your dealer for more information.
Symptom
None of the LEDs lights up on
the router.
You have forgotten the access
password for the router.
The LAN Switch LED never
lights up in green.
The Eth WAN LED never lights
up in green.
The Wi-Fi LED never lights up in
green.
The USB LED never lights up in
green.
A.2 Updating the software
The Teldat-iM8 router can be updated to new releases. Please contact your distributor for further details on new re-
leases.
There are several ways to update a Teldat router. For further information, please see manual: "Teldat- Dm 748-I Soft-
ware Updating" .
The software required to update Teldat routers is supplied in a format known as distribution. This consists of a
single file, which contains all the files needed to update your device as well as in-depth information on the contents of
the files.
A.3 Connecting to the device
A.3.1 Connecting using the local console (Aux connector)
The Teldat-iM8 router has a RJ45 female connector on the front panel (known as " Aux .") that provides access to
the device local console.
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Solution
Check the power supply to the router (power source, ON/OFF switch, main power
outlet).
Ignore the configuration through the RST button (as explained in the relevant sec-
tion).
Check the Ethernet cable and the connection to the network.
Check the appropriate license is available for its use.
Check the Ethernet cable and the connection to the network.
Check the router configuration and that for the remote station(s).
Check the appropriate license is available for its use.
Check that the device inserted in the USB connector is supported by the router.
Please check the Teldat website http://www.teldat.com to get the list of 3G USB
modems that are supported.
Check the appropriate license is available for its use.
Teldat S.A.
Teldat Router iM8