Display Status Messages Window - Cisco 8811 Administration Manual

8800 series for cisco unified communications manager
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• Call Statistics: Displays counters and statistics for the current call.
• Current Access Point: Displays the Current Access Point screen, if applicable.
To display the Status menu, perform these steps:
Procedure
Step 1
To display the Status menu, press Applications
Step 2
Select Admin settings > Status.
Step 3
To exit the Status menu, press Exit.

Display Status Messages Window

The Status Messages window displays the 30 most recent status messages that the phone has generated. You
can access this screen at any time, even if the phone has not finished starting up.
Procedure
Step 1
Press Applications
Step 2
Select Admin settings > Status > Status messages.
Step 3
To remove the current status messages, press Clear.
Step 4
To exit the Status Messages screen, press Exit.
Status Messages Fields
The following table describes the status messages that display on the Status Messages screen of the phone.
Table 33: Status Messages on the Cisco Unified IP Phone
Message
CFG TFTP Size Error
Checksum Error
Could not acquire an IP address from
DHCP
.
Description
The configuration file is too large for file
system on the phone.
Downloaded software file is corrupted.
The phone has not previously obtained an
IP address from a DHCP Server. This can
occur when you perform an out of box or
factory reset.
Cisco IP Phone 8800 Series Administration Guide for Cisco Unified Communications Manager
.
Possible explanation and action
Power cycle the phone.
Obtain a new copy of the phone firmware and
place it in the TFTPPath directory. You should
only copy files into this directory when the
TFTP server software is shut down; otherwise,
the files may be corrupted.
Confirm that the DHCP server is available
and that an IP address is available for the
phone.
Cisco IP Phone Status
203

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