Vertical White Line - Xerox WorkCentre 3210 Service Manual

Print-Quality Troubleshooting

Vertical White Line

Initial Actions
5-18
There are faded or completely non-printed lines along the page in the process
direction. Possible causes include dust or debris blocking the path between
the Laser Unit and Print Cartridge, or a build up of debris on the OPC drum
cleaning blade.
Clean the Laser Unit window.
Ensure there is no dust or debris on Print Cartridge or Fuser components.
Troubleshooting Reference Table
Applicable Parts
Transfer Roller, PL1.0.11
Laser Unit, PL1.0.12
Print Cartridge, PL1.0.21
Troubleshooting Procedure Table
Step Actions and Questions
1 Check the Print Cartridge life usage.
Is the Print Cartridge empty?
Check the Laser Unit window.
2
Is there contamination on the Laser
Unit window?
Check the Print Cartridge for debris.
3
Is there any debris on the OPC drum?
Check the OPC Drum on the Print
4
Cartridge for damage.
Is the OPC Drum damaged?
Check the Transfer Roller surface for
5
damage.
Is the Transfer Roller surface
damaged?
WorkCentre 3210/3220 Multifunction Printer Service Manual
Example Print
Vertical Blank Lines
Yes No
Replace the Go to step 2.
Print Cartridge
(8-7).
Clean the Laser Go to step 3.
Unit window.
Clean the drum. Go to step 4.
Replace the Go to step 5.
Print Cartridge
(8-7).
Replace the Complete.
Transfer Roller
(8-10).