Install Toner - Xerox WorkCentre 3210 Service Manual

Error Messages and Codes

Install Toner

Applicable Error Message
Initial Actions
3-20
The Print Cartridge is not installed.
Install Toner
Clean the HVPS contacts on the Print Cartridge
Cycle printer power.
If problem persists, refer to the following procedure.
Troubleshooting Reference Table
Applicable Parts
Print Cartridge, PL1.0.21
HV ICT Shaft, PL4.0.6.1
HV Spring ETC, PL4.0.6.2
HVPS, PL1.0.3
Troubleshooting Procedure Table
Step Actions and Questions
Reseat the Print Cartridge.
1
Does the error persist?
2 Clean the HVPS contacts on the Print
Cartridge and frame.
Does the error persist?
Replace the Print Cartridge.
3
Does the error persist?
4 Check the HV contacts located in the
frame behind the HVPS.
Are the contacts installed correctly and
is spring tension adequate?
WorkCentre 3210/3220 Multifunction Printer Service Manual
Wiring and Plug/Jack Map References
Map 6 - HVPS
Power and Fuser
Yes No
Go to step 2. Complete.
Go to step 3. Complete.
Go to step 4. Complete.
Replace the Repair the
HVPS contacts.
(page 8-101).