Common Postscript Problems - Xerox WorkCentre 3210 Service Manual

General Troubleshooting

Common PostScript Problems

4-28
Condition
"Unable to open mfp port
device file" when printing a
document.
When printing a document
over the network in SuSE
9.2, the printer does not
print.
The following errors are PostScript language specific that may occur when
multiple printer languages are being used.
Note
To receive a printed or screen displayed message when PostScript errors
occur, open the Print Options window and click the appropriate selection
next to the PostScript errors section.
Condition
PostScript file does not
print.
"Limit Check Error"
message is displayed.
A PostScript error page
prints.
When printing a document
using a Macintosh with
Acrobat Reader 6.0 or
higher, colors print
incorrectly.
WorkCentre 3210/3220 Multifunction Printer Service Manual
Solutions
Avoid changing print job parameters (via LPR GUI, for
example) while a print job is in progress. Known
versions of CUPS server break the print job whenever
print options are changed and then try to restart the job
from the beginning.
Since Unified Linux driver locks mfp port while printing,
the abrupt termination of the driver keeps the port
locked and therefore unavailable for subsequent print
jobs. If this situation occurred, try to release the mfp
port.
The CUPS (Common Unix Printing System) version
distributed with SuSE Linux 9.2 (cups-1.1.21) has a
problem with IPP (Internet Printing Protocol) printing.
Use the socket printing instead of IPP or install the later
version of CUPS (cups-1.1.22 or higher).
Possible Cause Solutions
The PostScript driver
may not be installed
correctly.
The print job was too Change the complexity of the
complex. print job.
Print job may not be Make sure that the print job is
PostScript. a PostScript job. Check to see
whether the software
application expected setup or
PostScript header file to be
sent to the printer.
The resolution setting Make sure that the resolution
in the printer driver setting in your printer driver
may not be matched matches information in
with that in Acrobat Acrobat Reader.
Reader.
Print a Configuration page
and verify that the
PostScript version is
available for printing.
Install the PostScript driver.