Returning Printer For Repair - ProJet 1000 User Manual

7. Returning Printer for Repair

Guidelines for repacking the printer
When shipping the printer for service or repair, use the original shipping carton and packing material. Shipping damage as a result of inadequate
packing is your responsibility. If you have already disposed of the packing material, contact 3D Systems Customer Support for information on
ordering new packaging material.
IMPORTANT: It is the responsibility of the customer to package the printer for return properly. Improper packaging may result in
damage to the printer. The straps for the unit are critical to the packaging to protect the printer. Strap the system BEFORE shipping it.
Please contact your local authorized reseller or 3D systems to purchase strapping material. Improper packaging may result in damage
to the printer .