Service Support - ProJet 1000 User Manual

Service Support

3D System provides a variety of service and support options around the world. Availability of these programs will vary depending upon your
location.
Obtaining Service
In order to obtain hardware service , you will need to contact 3D Systems Customer Support or your authorized reseller. When placing the call,
please have available your name, day time telephone number, day time fax number, email address, your printer's serial number and proof of
purchase (receipt, invoice, or packing slip) information.
Please describe your technical difficulty to one of our professional customer support staff. They will work with you to resolve your issue and help
you to get your printer up and running. If your issue is not resolved, service support will determine whether the difficulty you are experiencing is
the result of the printer or software, whether your printer contains a defect, and if it is under warranty.