Peripheral Failure; Table 8-6: Peripheral Failure Checklist - PictureTel Concorde 4500 Administrator's Manual

RESOLVING PROBLEMS

Peripheral Failure

Table 8-6: Peripheral Failure Checklist

If you have these
symptoms...
No video and/or no camera
motion from your auxiliary
pan-tilt-zoom (PTZ) camera
8-10
The following table summarizes the corrective actions that you can
follow if you have peripheral failures.
1. Press PREVIEW for the AUX A or B video source.
2. Make sure that the cables at the back of the camera are
securely connected.
3. Make sure that the POWER LED on the back of the camera
is lit.
4. Make sure that the camera is functioning properly by
connecting an RCA cable from the camera directly to the
monitor.
If video appears, continue with step 5.
If no video appears, replace the camera.
5. Change the camera cable connection to the Video board:
a. Disconnect the cable from the
on the Video board.
b. Plug the cable into the
of the main (room) camera.
c. Reboot the system.
d. Press
PREVIEW MAIN
If video appears, replace the Video board.
If no video appears, continue with step 6.
6. Unplug the cables from the auxiliary camera while
maintaining their connection to the Video board, and plug
them into the main camera.
If video appears, replace the auxiliary camera.
If no video appears, replace the cable, and repeat this
procedure.
Do this...
camera connection
AUX
camera connection in place
MAIN
camera on the keypad.