Verifying Power-On; Pass-Fail Status - PictureTel Concorde 4500 Administrator's Manual

RESOLVING PROBLEMS
Verifying
Power-On

Pass-Fail Status

F Y I
8-2
In addition, you can have an authorized PictureTel service provider
run remote diagnostic tests on your system. After you coordinate with
your service provider and select to run these tests, the diagnostic
tests program reboots your system and sends data through the
modem to a PC. The service provider can then analyze your system
quickly and efÞciently without traveling to your site.
Refer to Chapter 3, ÒUsing the Diagnostic Menus,Ó for instructions
for running any of the diagnostic tests.
The power-on self-tests check the hardware and verify the presence
of system boards and cameras.
If the system does not power on, if you see no video, or if
you hear no audio, refer to ÒTroubleshooting ProceduresÓ
on page 8-3.
When a test cycle for a board completes, a
message appears next to the board on the screen listing. If a board
fails a test, the remaining tests in the cycle for that board are then
aborted, and the diagnostics continue with the test cycle for the next
board in an attempt to power on the system. After all of the boards
have been tested, if any of the boards have failed, a message appears
asking you to press any key to continue system startup.
In addition, if a test fails, the red LED on the failed board is lighted
instead of the green LED.
The slot number for each board is listed next to the name of
F.Y.I.
the board.
or status
PASS FAIL