Mailorder Transactions (Customer Not Present); Mailorder - Csc/Avs Results - Ingenico iCT220 User Manual

Terminal User Guide

Mailorder Transactions (Customer Not Present)

 You must ensure that this option is enabled on your
acquirers Merchant Account.
Your terminal is pre-configured for mailorder (Customer Not
Present) transactions.
Mailorder transactions are performed without the customer or
the card being present. All card details must be manually
entered so please take note of what information will be asked
for by your terminal.
If supported by your acquirer and by the card type taken, you
will have the option of entering the CSC (Card Security Code)
and using the AVS (Address Verification Service).
The CSC is the last three digits of the number printed on the
signature strip on the back of the card.
American Express cards have a four digit Card Security

Code printed on the front of the card, any numbers on
the signature strip should be ignored.
To use AVS checking, you will be prompted to input the
numerical digits only from the customer's postcode and
address. The response from the acquirer will then give you the
result of the security checks to help you decide if you wish to
continue with the transaction.

Mailorder - CSC/AVS Results

Please be aware that the CSC/AVS result is intended only to
guide you in a decision to void or confirm an already
authorised
information and liability.

DATA MATCHED

AVS MATCH ONLY

CSC MATCH ONLY

DATA NON MATCH

NOT CHECKED
The data may not be checked if the service is not supported or
if there is a temporary system failure.
transaction. Contact your acquirer
Both CSC and AVS data matches.
Only the AVS data matches.
Only the CSC data matches.
Neither CSC or AVS data matches.
The data was not checked.
Transactions
for more
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