Transaction Referencing - Ingenico iCT220 User Manual

Terminal User Guide Transaction Receipts
If the Result Indication shows VOID then the transaction has
been cancelled by the operator.
If the transaction was cancelled by pressing the cancel key,
then the message below the date / time will read CANCELLED.
If the transaction was cancelled by the operator selecting NO to
the signature check, then the text below the Date and Time
will read SIGNATURE INVALID.

Transaction Referencing

Your terminal is not pre-configured to allow for Transaction
Referencing. If you would like Transaction Referencing to be
enabled on your terminal please contact the terminal
Helpdesk.
Transaction Referencing can be used to reference each
transaction's ticket to a specific terminal operator, or location.
The most common use of Transaction Referencing is in the
leisure industry for use by Waiters (operator) and Tables
(location). However the labels for these references are
completely customisable for your needs, so you could have
Room Number (in a Hotel), or Invoice ID (in an office based
business), or maybe Customer ID. Please contact the terminal
Helpdesk if you wish to customise these labels.
Operator ID (Waiter ID) is printed on both the merchant and
customer copy of the transaction receipts. You will also have a
sub-report on your X/Z Balance reports which breakdown the
transactions including gratuities (if enabled) by each operator.
Operator ID has a range from 1 to 99.
Location ID (Table ID) is printed on both the merchant and
customer copy of the transaction receipts.
Location ID can be up to eight characters in length and formed
of both letters and numbers if required.
Handset ID is enabled by default, and allows you to simply
reference which terminal was used to take the transaction
from, when you have more than one terminal in use in your
business. The default value of 01 can be changed, please refer
to the section entitled Supervisor Menus for more details.
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