Terminal User Guide
Refunds
Handset: 01
MAILORDER
REFUND
CASH
SALE
Enter Password:
*****
INSERT OR SWIPE
CUSTOMER CARD
Enter Refund
Please Wait
REFUND ACCEPTED
READY
£0.00
From the idle screen, press the
menu key once.
Select the menu option REFUND by
pressing the F2 key.
Enter
the
supervisor
followed by enter.
Insert or swipe the customer's card.
Enter the refund amount in pence
(eg. 1234 for £12.34) and press the
enter key.
The terminal will dial out to the
acquirer for authorisation.
If
the
transaction
authorised then REFUND ACCEPTED
will be displayed.
Transactions
password
has
been
33