Card Not Present Sales Process - Ingenico iWL221 Quick Manual

2. Card Not Present (CNP) Sales Process
When accepting payment by credit or debit card when the customer is not present at
the time of the transaction e.g. telephone order / mail order. For additional information
also see your main iWL220/250 Terminal User Guide (Section 24, page 23).
Step
1
SALE
Key in Amount:
and then press ENTER
Step
2
SALE
Insert or Swipe Card
to continue
< or press Cancel key>
Step
3
SALE
Key expiry date MMYY
and then press ENTER
TMS, iWL221 GPRS, Card Sales & Refunds Quick Guide, 0613 v1
Press the MENU key
and then the green ENTER key.
Note: You may need to scroll to select 'Sale'
depending on how your terminal is configured,
10.76
by using the f2 and f3 keys.
Enter the sale value (e.g. for 10.76 key 1076) and press
the green ENTER key.
When you see this screen, key the card number (the
longer number in the middle of the card) and press the
green ENTER key.
Enter the expiry date MMYY and press the green
ENTER key.
Note: The terminal may also ask for an Issue
Number, printed on certain types of debit cards.
0115
The screen will ask whether the customer is present. For
all Card Not Present (CNP) transactions press Clear to
select NO.
The screen will now ask for the card security code. This
3 digit number can typically be found on the reverse of
the customer's card (4 digits for Amex on the front of the
card). Press ENTER to continue.
on the terminal,
select
'Sale'