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Creator 1024 PRO
Maintenance
The operator has to make sure that safety-related and machine-technical installations are to be
inspected by an expert after every year in the course of an acceptance test.
The operator has to make sure that safety-related and machine-technical installations are to be
inspected by a skilled person once a year.
The following points have to be considered during the inspection:
01) All screws used for installing the device or parts of the device have to be tightly connected and
must not be corroded.
02) There may not be any deformations on housings, fixations and installation spots.
03) Mechanically moving parts like axles, eyes and others may not show any traces of wearing.
04) The electric power supply cables must not show any damages or material fatigue.
The Showtec Creator 1024 PRO requires almost no maintenance. However, you should keep the unit
clean.
Disconnect the mains power supply, and then wipe the cover with a damp cloth. Do not immerse in
liquid. Do not use alcohol or solvents.
Keep connections clean. Disconnect electric power, and then wipe the DMX and audio connections
with a damp cloth. Make sure connections are thoroughly dry before linking equipment or supplying
electric power.
Troubleshooting
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This troubleshooting guide is meant to help solve simple problems.
If a problem occurs, carry out the steps below in sequence until a solution is found. Once the unit
operates properly, do not carry out following steps.
If the Creator 1024 PRO does not operate properly, refer servicing to a technician.
Suspect two potential problem areas: the power supply, the effects.
01) Power supply. Check that the unit is plugged into an appropriate power supply.
02) The effects. Return your effects to the dealer.
03) An effect does not respond to the Creator 1024 PRO: Check the DMX address of the fixture and the
controller. Make sure that they match. Make sure the connections are correct. Check if blackout is
off.
04) If all of the above appears to be O.K., plug the unit in again.
05) If nothing happens after 30 seconds, unplug the device.
06) If you are unable to determine the cause of the problem, do not open the Creator 1024 PRO, as this
may damage the unit and the warranty will become void.
07) Return the device to your Showtec dealer.
Incorrect Language
If the language is incorrect, follow the steps below.
01) Power the Creator on.
02) Press the <Setup> button.
03) Press the <C> button (next to the display).
04) The language will change and the Creator will return to the main menu.
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