Toshiba e-STUDIO2020C Service Handbook page 324

Multifunctional digital color systems
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[E150] PFP upper drawer misfeeding (paper not reaching the PFP upper drawer feed sensor)
1. Open the PFP side cover and check if there is any paper in front of the PFP upper drawer feed
sensor. Remove it if there is.
* If the error still occurs, check the following.
2. Is the PFP upper drawer feed sensor working? (Perform the input check: 03-[FAX]OFF/[2]/[D])
* If it is working properly, proceed to 7. If not, check 3 to 6 below.
3. Check if the connectors CN349 on the LGC board is disconnected from the PFP upper drawer
feed sensor or the harnesses are open circuited. Check if the connectors CN241 and CN243 on
the PFP board are disconnected. Correct if any.
4. Replace the PFP upper drawer feed sensor.
5. Replace the PFP board.
6. Replace the LGC board.
7. Is the PFP upper drawer feed clutch working? (Perform the output check: 03-226)
* If it is working properly, proceed to 12. If not, check 8 to 11 below.
8. Check if the connectors CN349 on the LGC board is disconnected from the PFP upper drawer
feed clutch or the harnesses are open circuited. Check if the connectors CN241 and CN247 on
the PFP board are disconnected. Correct if any.
9. Replace the PFP upper drawer feed clutch.
10.Replace the PFP board.
11. Replace the LGC board.
12.Check the PFP upper drawer feed roller, separation roller and pickup roller. Replace them if they
are worn out.
[E160] PFP lower drawer misfeeding (paper not reaching the PFP lower drawer feed sensor)
1. Open PFP side cover and check if there is any paper in front of the PFP lower drawer feed
sensor. Remove it if there is.
* If the error still occurs, check the following.
2. Is the PFP lower drawer feed sensor working? (Perform the input check: 03-[FAX]OFF/[8]/[D])
* If it is working properly, proceed to 7. If not, check 3 to 6 below.
3. Check if the connectors CN349 on the LGC board is disconnected from the PFP lower drawer
feed sensor or the harnesses are open circuited. Check if the connectors CN 241 and CN243 on
the PFP board are disconnected. Correct if any.
4. Replace the PFP lower drawer feed sensor.
5. Replace the PFP board.
6. Replace the LGC board.
7. Is the PFP lower drawer feed clutch working? (Perform the output check: 03-228)
* If it is working properly, proceed to 12. If not, check 8 to 11 below.
8. Check if the connectors CN349 on the LGC board is disconnected from the PFP lower drawer
feed clutch or the harnesses are open circuited. Check if the connectors CN241 and CN248 on
the PFP board are disconnected. Correct if any.
9. Replace the PFP lower drawer feed clutch.
10.Replace the PFP board.
11. Replace the LGC board.
12.Check the PFP lower drawer feed roller, separation roller and pickup roller. Replace them if they
are worn out.
e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C
ERROR CODE AND TROUBLESHOOTING
© 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved
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