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5.6.17 LCF (KD-1024) ....................................................................................................... 5-39
5.7 Storage of Supplies and Replacement Parts..................................................................... 5-40
5.8 PM KIT............................................................................................................................... 5-41
5.9 Maintenance Part List ....................................................................................................... 5-42
5.10 Grease List ........................................................................................................................ 5-44
5.11 Operational Items in Overhauling ...................................................................................... 5-44
6. ERROR CODE AND TROUBLESHOOTING ................................................................ 6-1
6.1 Error Code List..................................................................................................................... 6-1
6.1.1 Jam........................................................................................................................... 6-1
6.1.2 Service call ............................................................................................................... 6-7
6.1.3 Error in Internet FAX / Scanning Function.............................................................. 6-13
6.1.4 Printer function error............................................................................................... 6-21
6.1.5 TopAccess related error ......................................................................................... 6-22
6.1.6 Error history ............................................................................................................ 6-23
6.2 Diagnosis and Prescription for Each Error Code ............................................................... 6-24
6.2.1 Paper transport jam (paper exit section) ................................................................ 6-24
6.2.2 Paper misfeeding ................................................................................................... 6-24
6.2.3 Paper transport jam ................................................................................................ 6-28
6.2.4 Other paper jam ..................................................................................................... 6-32
6.2.5 Cover open jam ...................................................................................................... 6-35
6.2.6 RADF jam ............................................................................................................... 6-37
6.2.7 Jam in bridge unit ................................................................................................... 6-40
6.2.8 Paper jam in finisher section .................................................................................. 6-41
6.2.9 Paper jam in saddle stitcher section....................................................................... 6-47
6.2.10 Paper jam in puncher unit ...................................................................................... 6-49
6.2.11 Other paper jam ..................................................................................................... 6-49
6.2.12 Paper feeding system related service call .............................................................. 6-52
6.2.13 Scanning system related service call ..................................................................... 6-57
6.2.14 Fuser unit related service call................................................................................. 6-59
6.2.15 Communication related service call........................................................................ 6-63
6.2.16 RADF related service call ....................................................................................... 6-65
6.2.17 Circuit related service call ...................................................................................... 6-65
6.2.18 Laser optical unit related service call ..................................................................... 6-68
6.2.19 Finisher related service call .................................................................................... 6-71
6.2.20 Image control related service call ........................................................................... 6-88
6.2.21 Copy process related service call......................................................................... 6-101
6.2.22 Other service call.................................................................................................. 6-105
6.2.23 Error in Internet FAX / Scanning Function............................................................ 6-106
6.2.24 Printer function error............................................................................................. 6-120
6.2.25 TopAccess related error ....................................................................................... 6-122
7. REPLACEMENT OF PC BOARDS/HDD ...................................................................... 7-1
7.1 Removal and Installation of PC Boards/HDD ...................................................................... 7-1
7.1.1 Hard disk (HDD) ....................................................................................................... 7-1
7.1.2 Board cover .............................................................................................................. 7-2
7.1.3 FAX cover................................................................................................................. 7-3
7.1.4 SYS/HDD cooling fan ............................................................................................... 7-3
7.1.5 SYS board ................................................................................................................ 7-3
7.1.6 IMG board ................................................................................................................ 7-4
7.1.7 LGC board ................................................................................................................ 7-5
7.1.8 Switching regulator ................................................................................................... 7-5
7.1.9 High-voltage transformer (HVT) ............................................................................... 7-7
7.1.10 FIL board .................................................................................................................. 7-8
7.1.11 Board case ............................................................................................................. 7-10
7.1.12 SRAM board <for LGC board> ............................................................................... 7-12
e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C
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