Table of Contents
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Error code
Classification
E724
RADF jam
E725
E726
E731
E860
E870
E910
Finisher jam
(Bridge unit)
E920
E930
E940
E9F0
Finisher jam
(Punch unit)
EA10
Finisher jam
(Finisher section)
EA20
EA21
EA22
e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C
ERROR CODE AND TROUBLESHOOTING
Contents
Stop jam at the original registration sensor: The
trailing edge of the original does not pass the
original registration sensor after its leading edge
has reached this sensor.
Stop jam at the read sensor: The trailing edge of the
original does not pass the read sensor after its
leading edge has reached this sensor.
Transport/exit signal reception jam: RADF receives
the transport/exit reception signal from the
equipment when no original is at the exposure
waiting position.
Stop jam at the original exit/reverse sensor: The
trailing edge of the original does not pass the
original exit/reverse sensor after its leading edge
has reached this sensor.
RADF jam access cover open: The RADF jam
access cover has opened during RADF operation.
RADF open jam: RADF has opened during RADF
operation.
Jam at the bridge unit transport sensor 1: The
paper does not reach the bridge unit transport
sensor 1 after it has passed the exit sensor.
Stop jam at the bridge unit transport sensor 1: The
trailing edge of the paper does not pass the bridge
unit transport sensor 1 after its leading edge has
reached the sensor.
Jam at the bridge unit transport sensor 2: The
trailing edge of the paper does not reach the bridge
unit transport sensor 2 after its leading edge has
reached the bridge unit transport sensor 1.
Stop jam at the bridge unit transport sensor 2: The
trailing edge of the paper does not pass the bridge
unit transport sensor 2 after its leading edge has
reached the bridge unit transport sensor 2.
Punching jam: Punching is not performed properly.
[MJ-1030 (when MJ-6004 is installed)]
[MJ-1101 (when MJ-6101 is installed)]
Paper transport delay jam: The paper which has
passed the bridge unit does not reach the inlet
sensor. [MJ-1030/1031/1101]
Paper transport stop jam:
(1) The paper does not pass through the inlet
sensor.
[MJ-1030/1031]
(2) The paper has passed through the inlet sensor
but does not reach or pass the feed path sensor
or processing tray sensor.
[MJ-1030]
Paper transport delay jam:
The paper which has passed through the inlet
sensor does not reach the transport sensor. [MJ-
1101]
Paper size error jam: Paper does not reach the
sensor because the paper is shorter than spec.
[MJ-1101]
Paper transport jam (Finisher paper punching edge
detection sensor): The paper position sensor on the
Finisher transport path detects paper shorter than
the acceptable paper size. [MJ-1101]
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6 - 4
Troubleshooting
P. 6-38
P. 6-38
P. 6-38
P. 6-38
P. 6-38
P. 6-39
P. 6-40
P. 6-40
P. 6-40
P. 6-40
P. 6-49
P. 6-41
P. 6-41
P. 6-42
P. 6-42
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