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[F130] Invalid MAC address
Compare the serial number of the equipment with a number displayed in 08-995. If they are different,
enter the correct serial number at 08-995.
[F140] Accelerator ASIC format error
(1)
Check if the connector on the SYS board is connected.
(2)
Replace the SYS board.
[F200] Data Overwrite option (GP-1070) disabled
Perform firmware installation (all firmware: OS, HDD, SYS, PFC Firmware, Engine Main Firmware, and
Scanner Firmware) with the USB media.
* When the function of the Data Overwrite option (GP-1070) is deleted from the equipment, the
service call "F200" occurs.
[F400] SYS board cooling fan abnormality
(1)
Check if the fan is rotating properly.
(2)
If not, check if any foreign object is adhered.
(3)
Are the connector CN126 and the relay connector of the SYS board connected securely?
(4)
Replace the SYS board cooling fan.
6.2.23
Error in Internet FAX / Scanning Function
Notes:
1. When initializing the Electronic Filing (Setting Mode (08-666)), all data in the Electronic Filing
are erased. Back up the data in the Electronic Filing by using the Electronic Filing Function of
TopAccess before the initialization.
2. When initializing the shared folder (Setting Mode (08-667)), all data in the shared folder are
erased. Back up the data in the shared folder by using Explorer before the initialization.
3. When formatting the HDD (Setting Mode (08-690)), all data in the shared folder, Electronic
Filing, Address Book, template, etc. are erased. Back up these data before the initialization.
Note that some of data cannot be backed up
P.7-18 "7.2.3 Precautions and procedures when replacing the HDD"
[ 1 ] Internet FAX related error
[1C10] System access abnormality
[1C32] File deletion failure
Turn the power OFF and then back ON. Perform the job in error again.
If the error still occurs, first, check if there are no jobs existing and then perform the HDD formatting
(08-690).
[1C11] Insufficient memory
When there are running jobs, perform the job in error again after the completion of the running jobs.
If the error still occurs, turn the power OFF and then back ON, and perform the job again.
[1C12] Message reception error
[1C13] Message transmission error
Turn the power OFF and then back ON. Perform the job in error again.
e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C
ERROR CODE AND TROUBLESHOOTING
© 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved
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