Network Connection Problems; Optional-Device Problems - Lenovo System x3250 M4 Installation And Service Manual

Table 23. Monitor and video's symptoms and actions (continued)
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by "(Trained technician only)", that step must be performed only by a trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom

Network connection problems

Table 24. Network connection problems and actions
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by "(Trained technician only)", that step must be performed only by a trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom
Log in failed by using LDAP
account with SSL enabled.

Optional-device problems

Table 25. Optional-device problems and actions
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by "(Trained technician only)", that step must be performed only by a trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom
An IBM optional device that
was just installed does not
work.
An IBM optional device that
worked previously does not
work now.
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Lenovo System x3250 M4 Installation and Service Guide
Action
a. Monitor
b. (Trained technician only) System board
Action
1. Make sure the license key is valid.
2. Generate a new license key and log in again.
Action
1. Make sure that:
• The device is designed for the server (see http://www.lenovo.com/
serverproven/).
• You followed the installation instructions that came with the device and the
device is installed correctly.
• You have not loosened any other installed devices or cables.
• You updated the configuration information in the Setup utility. Whenever
memory or any other device is changed, you must update the configuration.
2. Reseat the device that you just installed.
3. Replace the device that you just installed.
1. Make sure that all of the cable connections for the device are secure.
2. If the device comes with test instructions, use those instructions to test the
device.
3. Reseat the failing device.
4. Replace the failing device.