Error Messages - HID FARGO DTC1250E User Manual

5.2.2

Error Messages

This section provides the troubleshooting table for the error message. The DTC4250E has a display
that shows the printer error messages.
When an error occurs in the printer, the PC shows the error message on screen with solutions.

The display blinks in the location requiring attention. Locations can include the printer, input

hopper, magnetic encoder, flipper, card path, ribbon, and data/communication device error.
Each table uses a 3-column presentation to display a specific or printer error message, its cause and
its solution.
This format allows the troubleshooter to identify the error and its cause, and then perform the

procedure provided in the solution column.
This standard mode of identifying the problem and its solution should provide an efficient

method of troubleshooting this printer.
If you encounter problems beyond the capabilities of this error message table, you should

contact Technical Support.
Error Message
# 81
Unable to Feed
Page 5-4
System Overview - Troubleshooting
Cause Solution
The printer Check the following, then press the Pause
is unable to
• Verify the card thickness setting is set to the thickness of your cards.
feed a card
• Verify the Cleaning roller is properly installed on the Ribbon
from the
input card
• Check for card slippage. If necessary, run the Printer cleaning
hopper.
• Verify that your cards are within the accepted card size range.
• Verify the cards are not sticking together.
Cartridge.
routine.
PLT-01668, Version: 1.2
button to continue.
December 2016