Printer Error Buttons; Printer Error Button And On-Screen Messages; Error Messages - HID Fargo DTC5500LMX User Manual

22. After ribbon advances a few encoder clicks, assume the ribbon is free of card. All stop.
23. Repeat Steps 9 through 22 for the appropriate number of color/overlay Panels.
24. Either the card is ejected from the singled-sided printer or the card feed stepper engages to
queue the card for the flipper table for the dual-sided printer.
25. All stop.
5.2

Printer Error Buttons

The DTC5500LMX uses both button messages and message display.
The display message system appears as a graphical message, for example:
5.2.1

Printer Error Button and On-screen Messages

26. The Pause (
and is not in an error state.
This button LED will continue to stay on while the printer prints as long as there is no error.
This button LED will also be dimmed when the printer goes into Sleep mode.When an error
occurs, the Pause (
27. Press the Pause (
Note: The button illuminates as blue and retries the failed action.
When downloading an upgrade file, both buttons are blue and blink.
28. If a language (other than English) is currently selected, you can press and hold the Pause
( ) button during the power-up sequence to change the language back to English.
29. If no printer display is available, press or hold the buttons to access some internal tests.
To print a card with the Printer Settings, press the Pause (
when the printer is ready and idle.
To print the Alignment or the Self Test, press and hold the Pause (
power-up sequence.
5.2.2

Error Messages

When an error occurs in the printer, the PC shows the error message on screen with solutions.
The display blinks in the location requiring attention. Locations can include the printer, input hopper,
magnetic encoder, flipper, card path, ribbon, and data/communication device error.
Each table uses a 3-column presentation to display a specific or printer error message, its cause and
its solution.
PLT-02496, Version: 1.0
Troubleshooting
) button illuminates blue when the printer is capable of accepting a print job
) button no longer illuminates blue but blinks red.
) button when printer is in an error state to cause the printer to retry.
) button and hold for 4+ seconds
) button during the
November 2015
Page 5-2