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Summary of Contents for HID FARGO INK1000
- Page 1 HID® FARGO® INK1000 Model: X002300 Windows User Guide PLT-04368, A.0 August 2020 HID® FARGO® INK1000 Windows User Guide Powering Trusted Identities...
- Page 2 HID GLOBAL, HID, the HID Brick logo, the Chain Design, UltraCard, OMNIKEY, iCLASS, iCLASS SE, and FARGO are trademarks or registered trademarks of HID Global, ASSA ABLOY AB, or its affiliate(s) in the US and other countries and may not be used without permission. All other trademarks, service marks, and product or service names are trademarks or registered trademarks of their respective owners.
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Page 3: Table Of Contents
3.3.6 Update manager 3.3.7 Test print 3.3.8 PRN viewer 3.3.9 Test smart card encoding 3.3.10 Color assist 3.3.11 Driver defaults 3.4 Help page HID Printer Status Monitor 4.1 Printers tab 4.2 System event log tab 4.3 Support tab PLT-04368, A.0 August 2020... - Page 4 Powering HID® FARGO® INK1000 Trusted Identities Windows User Guide Troubleshooting 5.1 Console lights 5.2 Error messages PLT-04368, A.0 August 2020...
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Page 5: Specifications
Section 01 Specifications Powering Trusted Identities... -
Page 6: Regulatory Compliance
Powering HID® FARGO® INK1000 Trusted Identities Windows User Guide This section provides specific information on the regulatory compliance, agency listings, power supply information, and file requirements for the HID® FARGO® INK1000 card printer. 1.1 Regulatory compliance Agency Regulatory Compliance UL/CSA The card printer complies with the NRTL Certification by TUV America according to Std. -
Page 7: Canada
Powering HID® FARGO® INK1000 Trusted Identities Windows User Guide 1.1.2 Canada This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. -
Page 8: Safety Messages - United States
Powering HID® FARGO® INK1000 Trusted Identities Windows User Guide 1.2 Safety messages - United States Symbol Critical Instructions for Safety Purposes Danger: Failure to follow these guidelines results in personal injury or death. To prevent personal injury or death, reference the following safety messages before performing an operation: Always remove the power cord prior to performing repair procedures, unless otherwise specified. -
Page 9: Safety Messages - French Canada
Powering HID® FARGO® INK1000 Trusted Identities Windows User Guide 1.3 Safety messages - French Canada Symbol Instructions critiques visant la Sécurité Danger: Si ces directives ne sont pas suivies les résultats peuvent être des lésions corporelles ou la mort. Pour éviter des lésions corporelles ou la mort: Rapportez-vous aux avis suivants de sécurité... -
Page 10: Safety Messages - China
Powering HID® FARGO® INK1000 Trusted Identities Windows User Guide 1.4 Safety messages - China 安全消息（请仔细阅读） 符号 涉及安全的重要过程 危险: 如果不遵循这些安装指南进行操作，可能会导致重伤，甚至死亡。 可能引发安全问题的信息由警告符号（如左图所示）来表示。 为了确保人身安全，在执行前面带有此符号的操作之前，请先阅读下面的安全消息。 为了确保人身安全，除非另有规定，否则在执行维修过程前，始终应断开电源。 小 心 : 此设备为静电敏感设备。如果暴露在静电电流下，可能会损坏设备。 可能引发静电安全问题的信息由警告符号（如左图所示）来表示。 为了防止设备或介质受损，在执行前面带有此符号的操作之前，请先阅读下面的安全消息。 为了防止设备或介质受损，请在处理电路板和打印头部件中或附近的电缆时，遵守所有规定的静电放电 (ESD) 过程。 为了防止设备或介质受损，请始终佩带适当的个人接地设备（例如，已接地避免出现潜在损坏的高质量腕 带）。 为了防止设备或介质受损，除非另有规定，否则在执行任何维修过程前，始终应将色带和证卡与打印机分 离。 为了防止设备或介质受损，在操作打印机前，请取下手指和手上的珠宝饰物，并将手上的油渍和污渍彻底 清洗干净。 仅适用于海拔2000m 以下地区安全使用 Use only at altitudes not more than 2000m above sea level. -
Page 11: Safety Messages - Taiwan
Powering HID® FARGO® INK1000 Trusted Identities Windows User Guide 1.5 Safety messages - Taiwan 繁體中文 射頻發射及安全指令 安全訊息（小心檢查） 標記 重要的安全事項說明 危險: 未按照說明安裝可能造成人員傷亡。 在可能產生潛在安全問題的地方有警示標記。 （如左圖所示）。 為了避免人員傷害，在進行有此警示標記的操作前，請先參考安全資訊提示。 為了避免人員傷害，在沒有特別說明的情況下，修理前請關掉電源開關。 小心: 此設備對靜電很敏感。如果受到靜電放電，設備會損壞。 在可能產生潛在靜電安全問題的地方有警示標記。 （如左圖所示）。 為了避免損壞設備，在進行有此警示標記的操作前，請先參考安全資訊提示。 為了避免損壞設備，在排放電路板和印刷頭聯合裝置裡面或附近的電線時，請注意觀察所有的靜電放電設備。 為了避免損壞設備，請隨時佩戴合適的接地裝置（比如：手腕上戴一個高品質的接地手腕帶以免受到可能的傷 害）。 為了避免損壞設備，如果沒有特殊說明，在做任何修理前，請取下印表機上的色帶和卡。 為了避免損壞設備，在使用印表機之前，請摘下戒指和手上飾品，並仔細清洗手上的油脂。 警告使用者: 這是甲類的資訊產品， 在居住的環境中使用時，可能會造成射頻干擾，在這種情況下，使用者會被要求採取某些 適當的對策措施 PLT-04368, A.0... -
Page 12: Technical Specifications
HID Global certified supplies. For this reason, your HID Global warranty is void, where not prohibited by law, if you use non-HID Global certified supplies. To order additional materials, please contact your authorized reseller. -
Page 13: File Requirements
Description Warranty Printer: Two-year standard factory warranty. One added year for a total of three-year factory warranty with HID printer registration. Factory warranty covers parts and depot repair. Printer Ink Cartridge Warranty: 12-month storage / 6-month usage. 12-month storage means that a cartridge should be installed into the printer for use within 12 months from the labeled fill date on the ink cartridge. - Page 14 Powering HID® FARGO® INK1000 Trusted Identities Windows User Guide Color space The INK 1000 is designed to accept sRGB files with 24-bit resolution. Other file types, including CMYK files result in potential color variances in loss of saturation. The following example shows reduced saturation due to CMYK file (left) compared to standard sRGB file (right).
- Page 15 Powering HID® FARGO® INK1000 Trusted Identities Windows User Guide File format PDF, PNG, BMP or high-quality JPG files produce the best image quality. Low quality JPG files show image compression artifacts. The following example shows cards with compression artifacts (left) and without compression artifacts (right).
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Page 16: Printer Setup
Section 02 Printer setup Powering Trusted Identities... -
Page 17: Selecting A Good Location
/ validated. HID Global recommends HID UltraCard-brand cards (UltraCard and UltraCard Premium). If the intent is to use non-HID-branded PVC cards, we invite partners to validate their specific card stock. End customers can arrange for a card sample test with their HID partner to ensure card compatibility prior to purchase. -
Page 18: Driver Installation Instructions
7. Read the license terms and conditions. Select I accept the license agreement and click Next. 8. The HID Printer Status Monitor can be installed with the driver. This is recommended and the check box is selected by default. The HID Status Monitor is used to provide information about the printers connected to this computer. -
Page 19: Printing Preferences
Section 03 Printing preferences Powering Trusted Identities... - Page 20 Powering HID® FARGO® INK1000 Trusted Identities Windows User Guide All print driver operations and printing preferences are managed through the INK1000 Card Printer Printing Preferences. Accessing the printing preferences varies by Microsoft Windows operating system. For example, if you are running Microsoft Windows 10, the printing preferences are accessed by selecting Settings >...
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Page 21: Print Setup Page
Defines whether the card orientation is vertical or horizontal. Options are: Portrait Orientation (default) or Landscape Orientation. Card Type Specifies the card type for optimal temperature and dwell settings. Options are: HID UltraCard (default), HID UltraCard Premium, HID PVC Technology Card, Other PVC Card or Pre-Printed PVC Card. - Page 22 Powering HID® FARGO® INK1000 Trusted Identities Windows User Guide Field Definition Print Mode The combination of speed and image quality necessary for a specific application. Options are: Fast - optimizes for high-speed printing. With UltraCard and UltraCard Premium, this mode can print an estimated 100 cards per hour. Other card types can print an estimated 86 cards per hour.
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Page 23: Printing Supplies Page
Displays an approximation of the remaining ink level. When the printer reports a low ink level, a warning symbol is displayed. Note: For optimum performance, the INK1000 is designed to work with a specific genuine HID Global ink. Please make sure you buy the correct genuine HID ink for replacement. We do not guarantee performance with types or brands of ink not specified for the INK1000. -
Page 24: Advanced Settings Page
Powering HID® FARGO® INK1000 Trusted Identities Windows User Guide 3.3 Advanced Settings page Field Definition Settings Includes options for power management, card options, and print modes for the INK1000 printer. Maintenance Includes options for printer maintenance such as cleaning the ink cartridge, cleaning the printer, calibrating the sensors and updating the printer firmware. -
Page 25: Device Settings
Powering HID® FARGO® INK1000 Trusted Identities Windows User Guide 3.3.1 Device settings Field Definition Ink Cartridge Detects the ink material in the printer. Information includes: Reorder Number: The product number of the installed ink cartridge. Type: Ink cartridge installed in the printer. - Page 26 Powering HID® FARGO® INK1000 Trusted Identities Windows User Guide Field Definition If the printer detects any errors, the error codes are displayed here. See Error messages for descriptions and resolutions. Refresh: Re-displays the Details information. Power Management Enables or disables standby and sleep modes for the printer. Options are: Enable Standby Mode - Select the box to enable standby mode.
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Page 27: Print Settings
Powering HID® FARGO® INK1000 Trusted Identities Windows User Guide 3.3.2 Print settings Field Definition Ink Cartridge Detects the ink material in the printer. Information includes: Reorder Number: The product part number of the installed ink cartridge. Type: Ink cartridge installed in the printer. - Page 28 Powering HID® FARGO® INK1000 Trusted Identities Windows User Guide Field Definition If the printer detects any errors, the error codes are displayed here. See Error messages for descriptions and resolutions. Refresh: Re-displays the Details information. Options Sets a background or rotates an image for printing. Available options are: Gray Background and Rotate Image 180 degrees.
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Page 29: Clean Ink Cartridge
Powering HID® FARGO® INK1000 Trusted Identities Windows User Guide 3.3.3 Clean ink cartridge Click Clean Cartridge to initiate the cleaning routine. Click Print Nozzle Test Pattern to initiate the printing of a test pattern card after the cartridge has been cleaned. -
Page 30: Clean Printer
Powering HID® FARGO® INK1000 Trusted Identities Windows User Guide 3.3.4 Clean printer The printer platen should be cleaned after every 2000 prints. Click Clean Platen to instruct the printer to move the printing tray to a position where it can be cleaned with an alcohol wipe. -
Page 31: Calibrate Sensors
Powering HID® FARGO® INK1000 Trusted Identities Windows User Guide 3.3.5 Calibrate sensors The sensors should be calibrated after a firmware update, an ink cartridge change, or if you see the print is not well-centered on the card. For example, if a white band is visible in the border of the card. Over time, there can be stains on the LED or on the sensor and calibrating the sensors should overcome these types of issues. -
Page 32: Update Manager
Browse Updates Folder Opens a window to browse the updates folders stored on your PC or available network. Update Printer Firmware tab Lists available HID printers connected to your computer. Select the printer you want to update. Update Status tab This tab is displayed after the Begin Updating Firmware button has been clicked and the printer firmware is updating. -
Page 33: Test Print
Powering HID® FARGO® INK1000 Trusted Identities Windows User Guide 3.3.7 Test print Field Description Front Displays the selected sample card image. To select a card, click and drag a sample card from the left side of the screen to the card outline on the right side of the screen. Card images can be changed by dragging additional sample cards to the existing image. - Page 34 Powering HID® FARGO® INK1000 Trusted Identities Windows User Guide Field Description Color Changes the font color of the sample text on the card. This field is available when the Show Text option is selected. Size Changes the font size of the sample text on the card. This field is available when the Show Text option is selected.
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Page 35: Prn Viewer
Powering HID® FARGO® INK1000 Trusted Identities Windows User Guide 3.3.8 PRN viewer Provides the ability to view a print file (PRN) as an image. You can send print files to the printer to view proper layout, determine if image defects are part of the file going to the printer, and verify the printer driver settings are the same as the PRN file. -
Page 36: Test Smart Card Encoding
Powering HID® FARGO® INK1000 Trusted Identities Windows User Guide 3.3.9 Test smart card encoding Provides the ability to test the smart card encoder in the printer. Field Description Select the card technology to test. Options are: Prox iCLASS®/iCLASS SE® MIFARE... - Page 37 Powering HID® FARGO® INK1000 Trusted Identities Windows User Guide Field Description Get Reader Friendly Name Get Reader Max Data Rate Click Run Test to perform the test. Automatically Scroll Allows the test results to automatically scroll in the status window as new information is obtained.
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Page 38: Color Assist
Powering HID® FARGO® INK1000 Trusted Identities Windows User Guide 3.3.10 Color assist Opens the Color Assist tab to define the RGB values to accurately depict the colors to print on your cards. You can create swatches of sample colors that can be printed and used for color matching. - Page 39 Powering HID® FARGO® INK1000 Trusted Identities Windows User Guide Field Description Selected Swatches Selected Swatches: Allows you to select multiple swatches from the visual list. All Swatches All Swatches: Selects all the swatches in the visual list. Print Prints the color swatches according to the selected option.
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Page 40: Driver Defaults
Powering HID® FARGO® INK1000 Trusted Identities Windows User Guide 3.3.11 Driver defaults This setting allows you to save the current settings for this printer instance as the default. The settings can be saved to a file and be applied to other printer instances of the same printer model. -
Page 41: Help Page
Powering HID® FARGO® INK1000 Trusted Identities Windows User Guide 3.4 Help page This page displays links to: Available help files for the printing preferences. Product information about the driver. Instructional videos for the maintenance of the INK1000 card printer. PLT-04368, A.0... -
Page 42: Hid Printer Status Monitor
Section 04 HID Printer Status Monitor Powering Trusted Identities... -
Page 43: Printers Tab
After installation, the Status Monitor is set to launch on start up. It can be accessed through a short cut in your startup folder or an icon in the notification area (which may be hidden). To make the HID Status Monitor icon be more visible on your PC, you can pin it to your taskbar or use the Windows settings to always show the icon on the taskbar. - Page 44 Removes all jobs waiting in the print queue area. Setup Save Saves the selected options for this printer instance. Save: Saves any changes to the settings. Save and Exit: Saves any changes and closes the HID Printer Status Monitor. PLT-04368, A.0 August 2020...
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Page 45: System Event Log Tab
Event file (.EVTX) that can be viewed with the Windows Event Viewer. The system event log is a good way to send information to HID Global Technical Support. You can double-click on an event log entry to display the event properties. The event properties includes information about the event and can include cause and resolution information. -
Page 46: Support Tab
Field Description Information About Opens a window that displays the print driver version and copyright information for the HID Status Monitor. Technical Support Opens a link to HID Technical Support to submit a technical support case. PLT-04368, A.0 August 2020... - Page 47 Section 05 Troubleshooting Powering Trusted Identities...
- Page 48 Windows User Guide This section provides specific procedures relating to diagnosing error messages shown on the printer display and the HID Printer Status monitor. 5.1 Console lights The console lights on the top of the printer indicate printer status conditions.
- Page 49 Windows User Guide 5.2 Error messages The error messages for the INK1000 are displayed through the HID Printer Status Monitor or the Details pane in the Printing Preferences. When an error is detected, a notification is sent to the status monitor and a message is displayed on your PC desktop.
- Page 50 Powering HID® FARGO® INK1000 Trusted Identities Windows User Guide Category Error Message Explanation Resolution Code Check PC time and Computer date set Reference Error Code 7. date settings before cartridge manufacture date Cartridge life Cartridge installation Replace ink cartridge. exceeded, replace...
- Page 51 Powering HID® FARGO® INK1000 Trusted Identities Windows User Guide Category Error Message Explanation Resolution Code Card not detected Card edge not Check card sensor shield is properly detected and pre- positioned. Select Pre-Printed PVC Card printed not selected in the driver. Could be a bad sensor and may require repair or replacement.
- Page 52 Powering HID® FARGO® INK1000 Trusted Identities Windows User Guide Revision history Date Description Revision August 2020 Initial release. PLT-04368, A.0 August 2020...
- Page 53 Dummy text. Powering Trusted Identities PLT-04368, A.0 Americas & Corporate Asia Pacific Europe, Middle East & Africa Brazil 611 Center Ridge Drive 19/F 625 King's Road 3 Cae Gwyrdd Condomínio Business Center Austin, TX 78758 North Point Green Meadow Springs Av.
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