No Power On The Branch Gateway; Proposed Solution; Cli Is Not Accessible; Nvram Init - Avaya G430 Installation And Upgrades

Troubleshooting

No power on the Branch Gateway

Proposed Solution

Procedure
1. Check the AC power source with a voltmeter.
2. Connect the Branch Gateway to a different AC power source.
If the Branch Gateway has power, the problem is with the original power source. If the
Branch Gateway still does not work, go on to the next step.
3. Check the ALM LED on the Branch Gateway chassis.
If it is lit, there may be a system-wide problem. Contact your project manager. See
A: Front panel description

CLI is not accessible

Check the connectivity to the Branch Gateway: correct ip address and subnet on the PC attached to
the Branch Gateway, and the cable. Contact a certified technician if you can't resolve this problem.

NVRAM Init

Perform an NVRAM init only when you cannot access the Branch Gateway, for example when the
Branch Gateway resets continuously.
Important:
Performing the NVRAM init restores the Branch Gateway to its initial state with the default
settings.
You can perform an NVRAM initialization using a jumper on the Branch Gateway motherboard.
Voltage:
Disconnect the Branch Gateway from the external power source before proceeding.
Electrostatic alert:
Do not touch any components on the printed circuit board except when installing or removing
the bridge for the jumper pins.
February 2017
on page 111.
Installation and Upgrades for the Avaya Branch Gateway G430
Comments on this document? infodev@avaya.com
Appendix
108