Lenovo System x3650 M5 Installation And Service Manual page 614

2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)
• 806f010d-0420ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected
fault. (Ext Drive)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.
May also be shown as 806f010d0420ffff or 0x806f010d0420ffff
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
1. Run the hard disk drive diagnostic test on drive n.
2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)
• 806f010f-2201ffff : The System [ComputerSystemElementName] encountered a firmware hang.
(Firmware Error)
This message is for the use case when an implementation has detected a System Firmware Hang.
May also be shown as 806f010f2201ffff or 0x806f010f2201ffff
Severity
Error
Serviceable
Yes
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Lenovo System x3650 M5 Installation and Service Guide