Page 1: Operating Instructions
Operating Instructions Network Camera WV-S2500 Series Model No. WV-S2200 Series WV-S2100 Series WV-S1500 Series WV-S1100 Series WV-S2131L WV-S2531LN WV-S2131L WV-S2531LN WV-S1531LN WV-S1131 This manual covers the models: WV-S2500Series (WV-S2531LN and WV-S2511LN), WV-S2200 Series (WV-S2231L and WV-S2211L), WV-S2100 Series (WV-S2131, WV-S2131L, WV-S2111L, WV-S2110, and WV-S2130), WV-S1500 Series (WV-S1531LN and WV-S1511LN), and WV-S1100 Series (WV-S1132, WV-S1112, WV-S1131, and WV-S1111).
Page 2: About The User Manuals
Preface Preface About the user manuals There are 3 sets of operating instructions as follows. • Operating Instructions (this document): Explains how to perform the settings and how to operate this camera. • Important Information: Provides information about the cautions required for safely using and installing this camera.
Page 3 Preface Windows Internet Explorer 11, Windows Internet Explorer 10, Windows Internet Explorer 9 and ® ® ® ® ® ® Windows Internet Explorer 8 are described as Internet Explorer. ® ® SDXC/SDHC/SD memory card is described as SD card or SD memory card. Universal Plug and Play is described as UPnP™...
Page 4: Viewer Software
Preface The registration completion screen will be displayed after registering a user name and password of the administrator. After 10 seconds, the camera will be reconnected automatically. Please click “here” if it is not displayed automatically. When the camera is reconnected to, an authentication window is displayed. Enter the registered user name and password to start operation.
Page 5 Preface instructions and install the software. When displayed JPEG images (still images), there is no need to install ActiveX. • When the install wizard is displayed again even after completing the installation of the ActiveX, restart the PC. • The viewer software used on each PC should be licensed individually. The number of installations of the viewer software from the camera can be checked on the [Upgrade] tab of the “Maintenance”...
Page 6: Table Of Contents
Table of Contents Table of Contents 1 Operations ....................9 Monitor images on a PC ....................9 1.1.1 Monitor images from a single camera ................9 1.1.2 About the “Live” page .....................12 1.1.3 Monitor images from multiple cameras ................17 Monitor images on a cellular phone/mobile terminal ..........20 1.2.1 Monitor images on a cellular phone ................20 1.2.2...
Page 7 S11x1 S15x1 S25x1 S22x1 S21x1 2.7.4.5 Configure settings relating to Panasonic alarm protocol notification when an alarm occurs ........................135 2.7.4.6 Configure settings relating to HTTP alarm notification when an alarm occurs ..136 2.7.5 Configure the VMD settings [VMD area] ..............136 2.7.6...
Page 8 3.1.3 Installing the manuals ....................216 3.1.4 Installing the Viewer software ..................216 3.1.5 Configure the network settings of the camera using the Panasonic “IP Setting Software” ........................217 About the displayed system log ..................220 Troubleshooting ......................224 Directory structure of drive B ..................234...
Page 9: Operations
The following are descriptions of how to monitor images from the camera on a PC. 1.1.1 Monitor images from a single camera Start up the web browser. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the browser. •...
Page 10 1 Operations Press the [Enter] key on the keyboard. → The “Live” page will be displayed. Refer to page 12 for further information about the “Live” page. When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries.
Page 11 1 Operations max. 5fps When “Off” is selected for “Stream transmission” max. 30fps Operating Instructions...
Page 12: About The "Live" Page
1 Operations 1.1.2 About the “Live” page Note • The buttons and setting items displayed on the “Live” page can be changed depending on the user rights of the accessing user. You can set the user right settings from “User auth.” under “User mng.”. (®page 147) O P Q R [select language] pull-down-menu...
Page 13 1 Operations The image in the main area is displayed based on the contents set in Stream(1) – (4) (®page 89), JPEG(1) – (3) (®page 87), or Multi-screen (®page 124). Also the first stream displayed when you accessed the camera can be set from “Initial display stream” of the [Image] tab.
Page 14 When this button is clicked, the support site below will be displayed in a newly opened window. This website contains technical information, FAQ, and other information. http://security.panasonic.com/support/ Alarm occurrence indication button When an alarm occurs, the display flashes. When this button is clicked, the output terminal will be reset and this button will disappear.
Page 15 1 Operations Note • The following settings may be required. Open Internet Explorer, click [Tools] ® [Internet Options] ® [Security] ® [Trusted Sites] ® [Sites]. Register the camera address on [Website] of the displayed trusted windows. After registration, close the web browser, and then access the camera again. •...
Page 16 1 Operations This indicator will be displayed when “Manual” or “Schedule” is selected for “Save trigger” on the setup menu. (®page 69) Main area Images from the camera will be displayed in this area. The current time and date will be displayed according to the settings configured for “Time display format” and “Date/time display format”.
Page 17: Monitor Images From Multiple Cameras
When you have registered a camera with the authentication function enabled, enter the user name and password of the “Administrator” for the registered camera in the “Authentication dialog”. Refer to the Panasonic support website below for information about the terms and conditions for use of multi-screen.
Page 18 1 Operations From the “Live view” pull-down menu in the “Live” page, select “Multi-screen”. → Images from the registered cameras will be displayed on a selected multi-screen (screen can be split up to 16 areas). The following are instructions when displaying on a 4-split screen. “Live view”...
Page 19 1 Operations Note • The frame rate may drop depending on the network environment and number of accessing users. • If the image capture size specified for JPEG cannot be obtained, a JPEG image with an image capture size that could be obtained is displayed. Therefore, when JPEG images obtained with snap shot are displayed on a PC, the displayed image size may differ from the captured sized.
Page 20: Monitor Images On A Cellular Phone/Mobile Terminal
1 Operations 1.2 Monitor images on a cellular phone/mobile terminal 1.2.1 Monitor images on a cellular phone It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only) from the camera on the screen of the cellular phone. It is also possible to refresh images to display the latest image.
Page 21: Monitor Images On A Mobile Terminal
1 Operations Press the [Auto Refresh] button to refresh the images from the camera in 5-second intervals. When the dial key “5” or the [Manual Refresh] button is pressed again, the refresh mode of the camera will return to manual refresh. IMPORTANT •...
Page 22 JPEG ® format image is displayed by the standard browser. For further information about compatible devices, refer to our website (http://security.panasonic.com/support/info/). IMPORTANT • When the authentication window is displayed, enter the user name and password. To enhance the security, it is recommended to change the password periodically. (®page 147) Note •...
Page 23 1 Operations Click the button of the function that you want to operate. Resolution control AUX control Each function is explained below. Resolution control Press this button to display the buttons used to select the resolution on the screen. The resolution can be changed by selecting a resolution setting from the buttons. Images are displayed in the image capture size selected in “JPEG(1)”, “JPEG(2)”, or “JPEG(3)”...
Page 24 1 Operations AUX control Press the button to display the buttons used to operate the AUX output on the screen. The AUX output terminals can be controlled with the buttons. This function is only displayed when [Terminal 3] is set to [AUX output] on the settings menu. (®page 49) Note •...
Page 25: Record Images On The Sd Memory Card Manually
1 Operations 1.3 Record images on the SD memory card manually S11x2 S11x1 S15x1 S22x1 S21x1 S25x1 Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable only when “Manual” is selected for “Save trigger” on the [SD memory card] tab on the “Basic” page of the setup menu.
Page 26 1 Operations Note • Image data saved on Drive B can be obtained by executing “Access img.” on the [SD memory card] tab and logging in from the user authentication window (®page 82). The destination to save image data is a fixed directory on Drive B (®page 234). •...
Page 27: S11X2 S11X1 S15X1 S25X1
VMD alarm: When motion is detected in the set VMD area, the alarm action will be performed. *VMD stands for “Video Motion Detection”. • Command alarm: When a Panasonic alarm protocol is received from the connected device via a network, the alarm action will be performed. •...
Page 28 When “On” is selected for “Panasonic alarm protocol”, the connected Panasonic device will be notified that the camera is in the alarm state. The settings for Panasonic alarm protocol can be configured in the “Panasonic alarm protocol notification” section of the [Notification] tab of the “Alarm” page. (®page 143)
Page 29: Transmit Images Onto An Ftp Server
1 Operations 1.5 Transmit images onto an FTP server Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available. IMPORTANT •...
Page 30: Save Images On The Sd Memory Card When Images Fail To Transmit Using The Ftp Periodic Image Transmission Function
“Basic” page. (®page 69) To use the SD memory recording function featured in Panasonic network disk recorder, select “Off” for “FTP periodic image transmission” (®page 164) and “FTP periodic image transmission error” for “Save trigger” of “Recording stream 1”...
Page 31: S11X2 S11X1 S15X1 S25X1 S22X1 S21X1
1 Operations 1.6 Display the log list S11x2 S11x1 S15x1 S25x1 S22x1 S21x1 The history of various logs will be displayed in list form. • Alarm log: Logs of the alarm occurrences such as time and date of the alarm occurrences, the image recording period and the alarm type will be displayed.
Page 32 1 Operations Click the [Log] button. → The log list will be displayed in a newly opened window (log list window). IMPORTANT • Only a single user can operate the log list window. Other users cannot access the log list window. Time Displays the time period of the data recorded on the SD memory card.
Page 33 1 Operations Note • When “Stream 1” is selected for “Recording stream” and either “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” is selected for “Stream 1”, the FTP trans. error log will be displayed. Recording time Configure the time period of logs displayed on the log list. •...
Page 34 1 Operations – TRM1: Alarm by alarm input to Terminal 1 – TRM2: Alarm by alarm input to Terminal 2 – TRM3: Alarm by alarm input to Terminal 3 – VMD: Alarm by VMD alarm – COM: Alarm by command alarm –...
Page 35: Display The Log List
1 Operations 1.7 Playback of images on the SD memory card When clicking a time and date listed on the log list window, the “Live” page will turn to the “Playback” page. When images associated with the clicked time and date are on the SD memory card, the first image of them will be displayed.
Page 36 1 Operations Note • Enter the desired number of image and press the [Enter] key on the keyboard. The image of the designated number will be displayed. (REW) button Each time the button is clicked, the playback speed will change. When the button or the button is clicked during fast reverse playback, playback speed will return to...
Page 37 1 Operations Note • When the mouse button is held down while the mouse pointer is on this button, the image number will be increased. When the mouse button is released, the increment of the image number will stop and the image number displayed at the moment when the mouse button is released will be displayed.
Page 38: Playback "Stream(1)"/"Stream(2)"/"Stream(3)"/"Stream(4)" Images Saved To The Sd Memory Card
1 Operations 1.7.2 Playback “Stream(1)”/“Stream(2)”/“Stream(3)”/“Stream(4)” images saved to the SD memory card IMPORTANT • Depending on the network environment, download of video data may fail. Slider bar By operating the slider bar, you can select where to start playing images from. The slider bar can only be used before playing images, or when playing is paused or stopped.
Page 39 1 Operations Note • The maximum speed of the fast playback varies depending on the setting of “Bit rate” - “Stream recording” of the SD memory card. Additionally, if any of the following applies to “Transmission priority” on the [Image] tab of the “Image/Audio” page and “Max bit rate (per client)”, playback speed becomes constant (x1), not fast playback.
Page 40: Settings
2 Settings 2 Settings 2.1 About the network security 2.1.1 Equipped security functions The following security functions are featured in this camera. Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to “On”.
Page 41: Display The Setup Menu From A Pc
2 Settings 2.2 Display the setup menu from a PC The settings of the camera can be configured on the setup menu. IMPORTANT • The setup menu is only operable by users whose access level is “1. Administrator”. Refer to page 147 for how to configure the access level.
Page 42: How To Operate The Setup Menu
2 Settings 2.2.2 How to operate the setup menu Menu buttons Setup page Click the desired button in the frame on the left of the window to display the respective setup menu. When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, click the desired tab to display and configure the setting items relating to the name of the tab.
Page 43: About The Setup Menu Window
2 Settings 2.2.3 About the setup menu window [Setup] button Display the “Setup” page. [Live] button Display the “Live” page. [Easy Setup] button Displays the “Easy Setup” page. The “Easy Setup” page is used to set the connectivity to the Internet, as well as to set event actions such as alarm settings and camera action on alarm.
Page 44 2 Settings [Schedule] button Displays the “Schedule” page. On the “Schedule” page, it is possible to designate time zones to allow to activate the VMD detection function. (®page 197) [RS485] button S11x2 Displays the “RS485” page. (®page 204) [Maintenance] button Displays the “Maintenance”...
Page 45: Use Easy Setup [Easy Setup]
2 Settings 2.3 Use Easy Setup [Easy Setup] The “Easy Setup” page uses simple operations to set the following: – Make the camera image available on the Internet – Set event actions such as recording of a schedule/alarm to the SD memory card The “Easy Setup”...
Page 46: Configure An Event Action [Event Action]
2 Settings [Service] Select “Viewnetcam.com” or “Off” to determine whether or not to use “Viewnetcam.com”. By selecting “Viewnetcam.com” and clicking the [Set] button, the registration window for “Viewnetcam.com” will be displayed in a newly opened window. Follow the on-screen instructions to register with “Viewnetcam.com”. Refer to page 193 or the “Viewnetcam.com”...
Page 47 2 Settings The current settings are displayed here. You can set event actions for SD schedule recording/FTP periodic image transmission/alarm detection. Once the settings are completed in each setup menu, click the [Next] button to proceed. The setup flow is as follows. Note •...
Page 48 2 Settings Flow of event action setup Event function type: Alarm Schedule Select the trigger (®page 46) (®page 57) according to the purpose of setting. Terminal/VMD/Audio detection Event action setup: FTP img. trans. SD memory SD memory FTP periodic Configure the action recording: recording: image...
Page 49: Configure The Schedule/Alarm (Event Function Type Setup Menu)
2 Settings 2.3.2.1 Configure the schedule/alarm (event function type setup menu) Here, select the function type of the event. [Trigger] • Alarm: Select when setting the alarm detection settings. • Schedule: Select during “SD memory recording” or “FTP periodic image transmission”. •...
Page 50 2 Settings Alarm [Terminal 1] Determine how to use terminal 1. • Off: Not used. • Alarm input(TRM1): Receives terminal alarm input. – Close: An alarm is detected when the terminal status is changed to “On”. – Open: An alarm is detected when the terminal status is changed to “Off”. •...
Page 51: Alarm: Configure The Alarm Function Type (Alarm Function Type Setup Menu)
2 Settings [Alarm deactivation time] Set the duration for which detection is not to be performed after an alarm has been detected. For example, by using this function you can prevent mail from being sent too often when the E-mail notifications are configured to be sent to cellular phones when an alarm is detected.
Page 52: Alarm: Configure The Details For Image Transfer Or Recording Conditions
2 Settings If you select “SD memory recording” for “Trigger”, select “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” for “Recording format”, and then click the [Next] button, the JPEG recording setup menu will be displayed. (®page 53) If you select “SD memory recording” for “Trigger”, select “Stream(1)”, “Stream(2)”, “Stream(3)”, or “Stream(4)”...
Page 53 2 Settings Note • If you click the [Next] button, the setting items in the screen are saved. [Back] button If you click the [Back] button, the alarm function type setup menu will be displayed. (®page 51) B Configure SD memory recording (JPEG) (JPEG recording setup menu) The SD memory recording (JPEG) when an alarm is detected is configure in this section.
Page 54: Alarm: Configure The Output Terminal
2 Settings [Frame rate] Select a frame rate for the H.265 (or H.264) to be recorded. Note • Refer to [Frame rate*] in “2.3.2.8 Schedule: Set SD memory recording (video recording setup menu)” for information about available frame rates and the bit rates that are set according to the frame rate.
Page 55: Alarm: Configure The Mail Notifications And Mail Server
2 Settings Refer to page 128 for information about how to configure the above screen. [Next] button If you click the [Next] button, the mail setup menu will be displayed. (®page 55) Note • If you click the [Next] button, the setting items in the screen are saved. [Back] button If you click the [Back] button, either the FTP transfer setup menu (®page 52), the JPEG recording setup menu (®page 53), or the video recording setup menu (®page 53) will be displayed.
Page 56 2 Settings • To configure e-mail related settings: Refer to page 157 for information about how to configure the above screen. [Set] button If you click the [Set] button, setup will be completed. [Back] button If you click the [Back] button, either the FTP transfer setup menu (®page 52), the JPEG recording setup menu (®page 53), the video recording setup menu (®page 53), or the alarm output setup menu (®page 54) will be displayed.
Page 57: Schedule: Configure Sd Recording Or Ftp Periodic Image Transmission (Schedule Function Type Setup Menu)
2 Settings 2.3.2.7 Schedule: Configure SD recording or FTP periodic image transmission (schedule function type setup menu) Here, the schedule type is selected as “SD memory recording” or “FTP periodic image transmission”. [Trigger] • SD memory recording: Records the H.265 (or H.264) image in the SD memory card at the scheduled time.
Page 58 2 Settings [Audio recording] Determine whether or not to perform audio recording. • On: Saves audio data to videos (MP4 format). • Off: Does not save audio data to videos (MP4 format). • Default: Off IMPORTANT • When the [Overwrite] setting is changed from “Off” to “On”, if the remaining capacity of the SD memory card is low, old images may be deleted in order to prepare to save new images.
Page 59: Schedule: Configure Ftp Periodic Image Transmission (Ftp Periodic Image Transmission Setup Menu)
2 Settings IMPORTANT • When the [Overwrite] setting is changed from “Off” to “On”, if the remaining capacity of the SD memory card is low, old images may be deleted in order to prepare to save new images. [Next] button If you click the [Next] button, the setup menu to set the schedule for recording into the SD memory card will be displayed.
Page 60 2 Settings • To configure FTP periodic image transmission settings: Refer to page 162 for information about how to configure the above screen. [Next] button If you click the [Next] button, the setup menu to set the FTP periodic image transmission schedule will be displayed.
Page 61 2 Settings • To configure FTP periodic image transmission schedule settings: Refer to page 197 for information about how to set the above screen. [Set] button If you click the [Set] button, setup will be completed. [Back] button If you click the [Back] button, the FTP periodic image transmission setup menu will be displayed. (®page 59) Operating Instructions...
Page 62: Configure The Basic Settings Of The Camera [Basic]
2 Settings 2.4 Configure the basic settings of the camera [Basic] The basic settings such as camera title, time and date, SD memory card and the logs can be configured on the “Basic” page. The “Basic” page has the [Basic] tab, the [Internet] tab, the [SD memory card] tab, and the [Log] tab.
Page 63 2 Settings Auto/English/Japanese/Italian/French/German/Spanish/Chinese/Russian/Portuguese • Auto: The language used by the browser is automatically selected. If the language used by the browser is not supported by the camera, English is selected. • Default: Auto The language displayed on the “Live” page can also be changed. (®page 12) Note •...
Page 64: Time Zone
2 Settings • Lower center: The information will be displayed at the lower center of the screen. • Upper right: The information will be displayed at the upper right corner of the screen. • Lower right: The information will be displayed at the lower right corner of the screen. •...
Page 65 2 Settings • 200%: Displays in 200% of the standard size. • Default: 100% IMPORTANT • If the settings for [Date/time position] and [Camera title position] are different, the frame rate may be lower than the specified value. • If the settings for [Date/time position] and [Camera title position] are different, characters may be displayed incorrectly or overlapped depending on the [Character size] setting and the number of characters used.
Page 66 2 Settings • Depending on the photographic conditions such as in the following situations, images may not be able to be effectively stabilized. – When subjects are dark – When subjects have little contrast, such as walls with a single color –...
Page 67 2 Settings [Status reception port] When selecting “Real time” for “Status update mode”, designate a port number to which the status change notification is to be sent. • Available port number: 1 - 65535 • Default: 31004 The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 995, 10669, 10670 [Viewer software (nwcv4Ssetup.exe)] - [Automatic installation] Determine whether or not to install the viewer software from this camera.
Page 68 2 Settings • When “Audio out” is set to “Monitor”, “Audio transmission mode” can only be set to “Off” or “Mic input”. [Monitor out] Set the image format for images output to an adjustment monitor from the image output terminal (MONITOR OUT terminal).
Page 69: Configure The Settings Relating To The Sd Memory Card [Sd Memory Card]
2 Settings 2.4.2 Configure the settings relating to the SD memory card [SD memory card] S11x2 S11x1 S15x1 S25x1 S22x1 S21x1 Click the [SD memory card] tab on the “Basic” page. (®page 41, page 42) The settings relating to the SD memory card can be configured on this page. Operating mode [SD memory card] Select “Use”...
Page 70 Default: Off [Remaining capacity notification] When the E-mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memory card, select a level to be notified at from the following.
Page 71 When “Stream(4)” is selected, the settings for “Stream(4)” on the [Image] tab of the “Image/Audio” page will be changed to the settings for “Stream(4) & recording”. • When using the SD memory recording function of a Panasonic network disk recorder, select “JPEG(1)” for “Recording format” of “Recording stream 1”. •...
Page 72 2 Settings – When “2s”, “3s”, “4s” or “5s” is selected for “Refresh interval”, “1s” is set. • When “On” is selected for “Additional info for detecting alteration”, “Recording format” cannot be changed to “JPEG(1)”, “JPEG(2)”, or “JPEG(3)”. • When “Stream(1)”, “Stream(2)”, “Stream(3)”, or “Stream(4)” is selected for “Recording format”, the name of the saved file will be given automatically.
Page 73 2 Settings [File name] Enter the file name used for the image to be saved on the SD memory card. The file name will be as follows. • File name: [“Entered file name” + “Time and date (year/ month/ day/ hour/ minute/ second)”] + “Serial number”...
Page 74 2 Settings [Image saving interval/Number of images to be saved(Post alarm)] - [Number of images to be saved] Select a number of alarm images to be saved on the SD memory card from the following. 10pics/ 20pics/ 30pics/ 50pics/ 100pics/ 200pics/ 300pics/ 500pics/ 1000pics/ 2000pics/ 3000pics •...
Page 75 SD memory card. When the notification function is on, a notification will be sent to the registered addresses and destinations of the Panasonic alarm protocol when the SD memory card becomes full. (®page 132, page 142) [Format] To format the SD memory card, click the [Execute] button.
Page 76: Configure The Settings Relating To Alteration Detection [Alteration Detection]
Refer to page 77 for information on how to configure alteration detection. For further information about exclusive software for alteration detection and how to use it, refer to our website below. http://security.panasonic.com/support/info/ [Select certificate] Select the certificate to be used with HTTPS.
Page 77: How To Configure Alteration Detection Settings
PC, you can get signature verification for the pre-installed certificate. Note • Refer to the Panasonic website (http://security.panasonic.com/support/info/) for further information about how to install certificates on your PC. [CA Certificate - CRT key generate] CRT key (encryption key) used for alteration detection is generated. To generate the CRT key, click the [Execute] button to display “CRT key generate”...
Page 78: Generation Of The Crt Key (Encryption Key)
2 Settings The alteration detection settings will be configured in the following procedure. Generation of the CRT key (encryption key) When using a pre-installed certificate When using the certificate issued by CA Generation of CSR (Certificate Signing Request) Application for the approval by CA (Certificate Authority) - Issue of the certificate Installation of the certificate Configuration of the additional info for detecting alteration...
Page 79: Generation Of Csr (Certificate Signing Request)
2 Settings Note • To change (or update) the generated CRT key, perform step 1 to 2. The CRT key and certificate issued by CA are valid in a set. When the CRT key is changed, it is necessary to re-apply for the certificate issued by CA.
Page 80: Installation Of The Certificate Issued By Ca
2 Settings Enter the information of the certificate to be generated. Item Description Available number of characters [Common Name] Enter the camera address or host name. 64 characters [Country] Enter the country name. 2 characters (Country code) [State] Enter the state name. 128 characters [Locality] Enter the locality name.
Page 81: Configuration Of Alteration Detection
Alteration detection can be performed on video files (MP4 format) recorded when “On” is selected for “Additional info for detecting alteration” using exclusive software. For further information about exclusive software and how to use it, refer to our website below. http://security.panasonic.com/support/info/ Operating Instructions...
Page 82: Access Copy Images Saved On The Sd Memory Card Onto The Pc [Sd Memory Card Images]
2 Settings 2.4.5 Access copy images saved on the SD memory card onto the PC [SD memory card images] Click the [SD memory card] tab on the “Basic” page. (®page 41, page 42) The following are descriptions of how to copy images saved on the SD memory card onto the PC. It is necessary in advance to select “Allow”...
Page 83 (as indications) For possible numbers of JPEG images that can be saved on the SD memory card, refer to our website below. http://security.panasonic.com/support/info/ Possible duration of stream images (H.265 or H.264) that can be saved on the SD memory card (as indications) For possible duration of stream images (H.265 or H.264) that can be saved on the SD memory card, refer to...
Page 84: Configure The Directory Of The Pc That Images Will Be Downloaded To [Log]
2 Settings 2.4.6 Configure the directory of the PC that images will be downloaded to [Log] S11x2 S11x1 S15x1 S25x1 S22x1 S21x1 Click the [Log] tab on the “Basic” page. (®page 41, page 42) The directory of the PC that images recorded on the SD memory card will be downloaded to can be configured in this section.
Page 85 2 Settings FTP periodic image transmission error The settings related to the directory name of the PC that recorded images of when FTP errors occur will be downloaded to can be performed. Designate the destination folder in the same manner as for “Alarm”. IMPORTANT •...
Page 86: Configure The Settings Relating To Images And Audio [Image/Audio]
2 Settings 2.5 Configure the settings relating to images and audio [Image/Audio] The settings relating to JPEG, H.265, and H.264 images such as the settings of image quality, audio, etc. can be configured on this page. The “Image/Audio” page has the [Image] tab, the [Image quality] tab, and the [Audio] tab. 2.5.1 Configure the settings relating to the image capture mode [Image] Click the [Image] tab on the “Image/Audio”...
Page 87: Configure The Settings Relating To Jpeg Images [Image]
2 Settings 2.5.2 Configure the settings relating to JPEG images [Image] Click the [Image] tab on the “Image/Audio” page. (®page 41, page 42) “Live” page (Initial display) Configure the settings relating to the initial images displayed on the “Live” page. [Initial display stream] Select the image to display on the “Live”...
Page 88 2 Settings [Image capture size] Select the image capture size to display the JPEG image. S113x S153x S253x S223x S213x Image capture mode JPEG(1) JPEG(2) JPEG(3) 2 mega pixel [16:9](30fps 1920´1080 1920´1080 640´360 mode) 1280´720 1280´720 320´180 640´360 640´360 320´180 320´180 2 mega pixel [16:9](60fps 1920´1080...
Page 89: Configure The Settings Relating To Stream [Image]
2 Settings 2.5.3 Configure the settings relating to Stream [Image] Click the [Image] tab on the “Image/Audio” page. (®page 41, page 42) Configure the settings relating to H.265 (or H.264) image such as “Max bit rate (per client)”, “Image capture size”, “Image quality”, etc.
Page 90 2 Settings • On: H.265 (or H.264) images and audio will be transmitted using the HTTP port. Refer to page 154 for further information about the HTTP port number settings. • Off: H.265 (or H.264) images and audio will be transmitted using the UDP port. •...
Page 91: Frame Rate
2 Settings S113x S153x S253x S223x S213x – Stream(1): 1920x1080 – Stream(2): 640x360 – Stream(3): 320x180 – Stream(4): 320x180 S111x S151x S251x S221x S211x – Stream(1): 1280x960 – Stream(2): VGA – Stream(3): QVGA – Stream(4): QVGA [Transmission priority] Select a transmission priority for “Stream” from the following. •...
Page 92: Image Quality
2 Settings – Stream(2): 1536kbps* – Stream(3): 1024kbps* – Stream(4): 1024kbps* * The range of bit rates that can be configured for H.265 (or H.264) bit rates differs depending on the “Transmission priority” and “Image capture size”. When “Constant bit rate”, “Frame rate”, or “Best effort” is selected for “Transmission priority” •...
Page 93 2 Settings • Default: Off Note • This feature can only be used for “Stream(1)”. [Refresh interval] Select an interval (I-frame interval; 0.2 - 5 seconds) to refresh the displayed H.265 (or H.264) images from the following. If using under a network environment with frequent error occurrences, shorten the refresh interval for H.265 (or H.264) to diminish image distortions.
Page 94 2 Settings • Available IPv4 address: 224.0.0.0 - 239.255.255.255 • Available IPv6 address: Multicast address starting with “FF” • Default: – Stream(1): 239.192.0.20 – Stream(2): 239.192.0.21 – Stream(3): 239.192.0.22 – Stream(4): 239.192.0.23 Note • Enter a multicast IP address after checking available multicast address. [Multicast port] Enter the multicast port number (used to transmit images from the camera).
Page 95: Configure The Settings Relating To Image Adjust, Zoom/Focus, Privacy Zone, And Lens Distortion Compensation [Image Quality]
2 Settings 2.5.4 Configure the settings relating to image adjust, zoom/focus, privacy zone, and lens distortion compensation [Image quality] Click the [Image quality] tab on the “Image/Audio” page. (®page 41, page 42) When the [Setup>>] button of each setting item is clicked, the detailed settings menu will be displayed in a newly opened window.
Page 96: Configure The Settings Relating To Image Quality ("Image Adjust" Setup Menu)
2 Settings [Back focus] S113x S111x Click the [Setup>>] button to display the setup menu that can configure the settings relating to extra optical zoom and back focus. The setup menu will be displayed in a newly opened window. (®page 112) [Focus] , WV-S2130 S151x...
Page 97 2 Settings <Example: Super dynamic (SD)> Super Dynamic(SD) [Super Dynamic(SD)] Select “On” or “Off” to determine whether or not to activate the super dynamic function. This is not available when “Image capture mode” is set to “2 mega pixel [16:9](60fps mode)” or “1.3 mega pixel [16:9](60fps mode)”.
Page 98 2 Settings Note • When the following are observed depending on the light condition, select “Off” for “Super Dynamic(SD)”. – When flickering appears or the color changes on the screen – When noise appears in the brighter area on the screen Super Dynamic function When there is wide variation between the illumination of light and dark areas of the location being monitored, the camera adjusts the lens iris in accordance with the brighter areas.
Page 99 2 Settings Click the [Reset] button to reset to the default setting. • Default: 16 [HLC level] Adjust the high light compensation level. If you move the slider in the “+” direction, the effect of high light compensation (HLC) will increase. If you move the slider in the “-”...
Page 100 2 Settings [Brightness] Adjust the brightness. If you move the slider in the “+” direction, the image will become brighter. If you move the slider in the “-” direction, the image will become darker. Click the [Reset] button to reset to the default brightness setting. •...
Page 101 2 Settings • Off: The color mode is selected. • On(IR Light Off) , WV-S2131: Always S15x1 S25x1 S22x1 S21x1 S11x2 S11x1 captured as black & white images. • On(IR Light On) (excluding WV-S2131): Always captured as black S15x1 S25x1 S22x1 S21x1 &...
Page 102 2 Settings [Intensity control] (excluding WV-S2131) S15x1 S25x1 S22x1 S21x1 Select On/Off to determine whether or not to activate the IR Light over exposure suppression function. • Default: On Note • “Off” is only available when “Black & white input” is selected for “Terminal 1” on the [Alarm] tab. [Day &...
Page 103 2 Settings [Blue gain] Adjust the blue color of images. When the slider is moved in the “+” direction, the blue color will become thicker. When the slider is moved in the “-” direction, the blue color will be thinner. Click the [Reset] button to reset the color to the default. •...
Page 104 2 Settings Detailed setting [Auto contrast adjust] Select On/Off(Manual) to determine whether or not to activate the auto contrast adjust function. On: Activates the auto contrast adjust function. Off: Stops the auto contrast adjust function. • Default: On Note • When “On”...
Page 105 2 Settings [Adaptive highlight stretch] Adjust the brightness of the bright parts of the image. If you move the slider in the “+” direction, the dark parts of the image will become brighter. If you move the slider in the “-” direction, the bright parts of the image will become darker. Click the [Reset] button to reset to the default setting.
Page 106: Set Mask Areas
2 Settings If you move the slider in the “+” direction, the noise reduction effect is strengthened. There may be many afterimages. If you move the slider in the “-” direction, the noise reduction effect is weakened. There are fewer afterimages. Click the [Reset] button to reset to the default setting.
Page 107 2 Settings Display the “Image adjust” setup menu. (®page 95) Click “+” on the left of “Super Dynamic(SD)” to display the detailed SD menu. Click the [Start] button of “Mask area”. → Borders will appear and the image displayed on the [Image quality] tab will be divided into 63 (7x9). Operating Instructions...
Page 108 2 Settings Click the divided areas to be masked. → The clicked areas will be masked and will become white. To cancel masking, click the area again. Click the [End] button after completing masking areas. → The borders on the image displayed on the [Image quality] tab will disappear. IMPORTANT •...
Page 109: Adjust The Zoom And Focus (Excluding Wv-S2130)
2 Settings 2.5.4.3 Adjust the zoom and focus (excluding S153x S253x S223x S213x WV-S2130) Click the [Setup>>] button of “Zoom/Focus adjustment” on the [Image/Privacy] tab of the “Image/Audio” page. (®page 95) Zoom/Focus adjustment It is possible to adjust the angular field of view using the zoom and the extra optical zoom. Adjust the focus setting by moving the lens focus to the appropriate position.
Page 110 2 Settings Note • The red area of the slider and angular field of view adjustment outline represents optical zoom, and the yellow area represents extra optical zoom. The maximum magnification for optical zoom and extra optical zoom varies depending on the model and settings of the [Image capture mode]. •...
Page 111 2 Settings IMPORTANT • When a value with an interval longer than “Max.1/30s” (Max.2/30s/ Max.4/30s/ Max.6/30s/ Max.10/30s/ Max.16/30s) is selected for “Maximum shutter” (®page 100), if “Auto focus” is executed during slow shutter operations at night, it may take a long time to complete “Auto focus”. •...
Page 112: Adjusting Back Focus
2 Settings 2.5.4.4 Adjusting back focus S113x S111x Click the [Setup>>] button of “Back focus” on the [Image quality] tab of the “Image/Audio” page. (®page 95) Back focus setting Adjust the back focus by moving the CMOS image sensor of the camera to the appropriate position. [Focus] The back focus can be adjusted manually.
Page 113 2 Settings IMPORTANT • When a value with an interval longer than “Max. 1/30s” (Max. 2/30s/ Max. 4/30s/ Max. 6/30s/ Max. 10/30s/ Max. 16/30s) is selected for “Maximum shutter” (®page 100), if “Auto back focus” is executed during slow shutter operations at night, it may take a long time to complete “Auto back focus”. •...
Page 114: Adjusting Focus , Wv-S2130
2 Settings 2.5.4.5 Adjusting focus , WV-S2130 S151x S251x S221x S211x Click the [Setup>>] button of “Focus” on the [Image quality] tab of the “Image/Audio” page. (®page 95) Focus You can adjust the focus by moving the focus to the desired position. You can adjust focus manually and automatically.
Page 115: Adjust The Angular Field Of View Using The Extra Optical Zoom Function
2 Settings [Auto focus] The auto focus function starts to automatically adjust focus based on a subject located in the center of the screen by clicking the [Execute] button. IMPORTANT • When a value with an interval longer than “Max. 1/30s” (Max. 2/30s/ Max. 4/30s/ Max. 6/30s/ Max. 10/30s/ Max.
Page 116 2 Settings It is possible to adjust the angular field of view using the extra zoom function. • : Click this button to adjust the zoom ratio to the “Wide” side. • : Click this button to set the zoom ratio to x1.0. •...
Page 117: Configure The Settings Relating To The Privacy Zone ("Privacy Zone" Setup Menu)
2 Settings 2.5.4.7 Configure the settings relating to the privacy zone (“Privacy zone” setup menu) Click the [Setup>>] button of “Privacy zone” on the [Image quality] tab of the “Image/Audio” page. (®page 95) When there is a zone that you do not want to display, set the zone as a privacy zone not to be displayed. Up to 8 privacy zones can be set.
Page 118 2 Settings IMPORTANT • When “Mosaic” is selected for [Display type], image behind the set area can be seen through. Therefore, the object and person behind the area can be recognized to some extent. Always check the result image according to factors such as the setting conditions or the subject. [Close] button Click this button to close the “Privacy zone”...
Page 119: Configure The Settings Relating To Lens Distortion Compensation
2 Settings 2.5.4.8 Configure the settings relating to lens distortion compensation Click the [Setup>>] button of “Lens distortion compensation” on the [Image quality] tab of the “Image/Audio” page. (®page 95) Distortion correction can be performed using lens distortion compensation. The amount of compensation performed can be adjusted. •...
Page 120: Configure The Settings Relating To Audio [Audio]
2 Settings 2.5.5 Configure the settings relating to audio [Audio] S11x2 S11x1 S151x S25x1 S22x1 S21x1 S21x0 Click the [Audio] tab on the “Image/Audio” page. (®page 41, page 42) The settings relating to audio can be configured on this page. Note •...
Page 121: S11X2 S11X1 S151X S25X1
2 Settings IMPORTANT • If the [AGC (audio)] setting is changed after configuring [Audio detection], the volume of the sound that is detected with [Audio detection] may change. In this case, make sure to check the [Audio detection] setting. [Audio bit rate] Set the audio compression bit rate.
Page 122 2 Settings • “Mic input interval (Camera to PC)” is unavailable when “AAC-LC” is selected for “Audio input encoding format”. [Audio output volume (PC to Camera)] Select a volume level on the camera to hear audio transmitted from the PC. High/ Middle/ Low •...
Page 123 2 Settings [Audio volume control mode] Select the operation method using the volume cursor of the Mic input button on the “Live” page. • Adjust PC speaker: Change the volume of the PC in which the “Live” page is opened. •...
Page 124: Configure The Multi-Screen Settings [Multi-Screen]
2 Settings 2.6 Configure the multi-screen settings [Multi-screen] The cameras from which images are to be displayed on a multi-screen can be registered on the “Multi-screen” page. (®page 41, page 42) [IP address] Enter the IP address or the host name of the camera to be used for the multi-screen. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered.
Page 125 For further information about “Network Camera Recorder with Viewer Software Lite”, which is suited to viewing images from several cameras, refer to our website (http://security.panasonic.com/support/info/). • This camera is specified when “selfcamera” is displayed for the IP address or host name.
Page 126: Configure The Alarm Settings [Alarm]
2 Settings 2.7 Configure the alarm settings [Alarm] The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence or alarm images, the VMD area settings, audio detection settings, and the alarm occurrence notification can be configured on this page.
Page 127: Command Alarm
Select “On” or “Off” to determine whether or not to receive the command alarm. The command alarm is the function that provides notification of a Panasonic protocol alarm from the other cameras. When “On” is selected, alarm actions will be performed between multiple cameras.
Page 128: Configure The Settings Relating To The Output Terminal [Alarm]
2 Settings [Alarm deactivation time] Configure the duration that detections won't be made after an alarm is detected. For example, by using this function you can prevent E-mail from being sent too often when E-mail notifications are configured to be sent to cellular phones when an alarm is detected.
Page 129: S11X2 S11X1 S15X1
2 Settings Note • The total service time of 6 years is the total power-on time from the SD card being inserted. 2000 cycles are the upper limit overwrite counts of the industrial SD memory card (MLC type). These are typical values and not a guarantee of the SD card lifetime.
Page 130: Configure The Settings Relating To The Camera Action On Alarm Occurrence [Alarm]
2 Settings The names of “AUX”, “Open” and “Close” on the “Live” page can be changed. AUX title [AUX (Up to 10 characters)] Enter the name for “AUX” on the “Live” page. • Unavailable characters: " & • Default: AUX [Open (Up to 5 characters)] Enter the name for “Open”...
Page 131: Configure Settings Relating To Image Quality On Alarm Action
(®page 134) [Panasonic alarm protocol] Click “Panasonic alarm protocol notification >>” to display the setup menu that can configure the settings relating to transmitting Panasonic alarm protocol notifications when an alarm occurs. The setup menu will be displayed in a newly opened window. (®page 135) [HTTP alarm notification] Click “HTTP alarm notification setup >>”...
Page 132: Configure Settings Relating To Alarm E-Mail Notifications
2 Settings 2.7.4.2 Configure settings relating to alarm E-mail notifications Click “E-mail server >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 130) Refer to page 157 for information on configuration for these settings. Operating Instructions...
Page 133: Configure Settings Relating To Ftp Transmissions Of Alarm Images
2 Settings 2.7.4.3 Configure settings relating to FTP transmissions of alarm images Click “FTP setup >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 130) Refer to page 162 for information on configuration for these settings. Operating Instructions...
Page 134: Configure Settings Relating To Recording To An Sd Memory Card When An Alarm Occurs
2 Settings 2.7.4.4 Configure settings relating to recording to an SD memory card when an alarm occurs S11x2 S11x1 S15x1 S25x1 S22x1 S21x1 Click “SD memory card setup >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 130) Refer to page 69 for information on configuration for these settings.
Page 135: Configure Settings Relating To Panasonic Alarm Protocol Notification When An Alarm Occurs
2.7.4.5 Configure settings relating to Panasonic alarm protocol notification when an alarm occurs Click “Panasonic alarm protocol notification >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 130) Refer to page 143 for information on configuration for these settings.
Page 136: Configure Settings Relating To Http Alarm Notification When An Alarm Occurs
2 Settings 2.7.4.6 Configure settings relating to HTTP alarm notification when an alarm occurs Click “HTTP alarm notification setup >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 130) Refer to page 145 for information on configuration for these settings. 2.7.5 Configure the VMD settings [VMD area] Click the [VMD area] tab on the “Alarm”...
Page 137 2 Settings • The motion detection function is not the dedicated function to prevent thefts, fires, etc. We are not responsible for any accidents or damages that may occur. [Area] When selecting a VMD area in the screen, it will be numbered as area 1. (Subsequent areas will be numbered in the order of selection.) [Status] Select “On”...
Page 138: Set The Vmd Areas [Vmd Area]
When “On” is selected for “Light detection control”, the video motion detection may not be performed even when detecting a subject moving over the whole screen. [Area No. notification] When “Panasonic alarm protocol notification >>” is clicked, the [Notification] tab of the “Alarm” page will be displayed. (®page 142) VMD information addition [Information addition] Select “On”...
Page 139 2 Settings Set the video motion detection area by dragging the mouse on the screen. → The designated area will become the VMD area “1(White)” and the outline will be displayed. When 2 - 4 VMD areas are set, each area will be numbered in order. The areas will be identified by the respective outline colors.
Page 140: Configure The Settings Relating To The Audio Detection [Audio Detection]
2 Settings Click the [Set] button. → The edited settings will be applied. 2.7.7 Configure the settings relating to the audio detection [Audio detection] S11x2 S11x1 S15x1 S25x1 S22x1 S21x1 S21x0 Click the [Audio detection] tab on the “Alarm” page. (®page 41, page 42) The settings relating to audio detection can be configured in this section.
Page 141 2 Settings • On: Performs audio detection. • Off: Does not perform audio detection. • Default: Off Note • The volume level for when audio detection is performed can be changed in “Mic input volume” on the [Audio] tab of the “Image/Audio” page. (®page 120) [Audio detection level] Select the level at which the camera determines that there is sound in the area around the camera when detecting sound.
Page 142: Configuration Of The Settings Relating To Alarm Notification [Notification]
2.7.8 Configuration of the settings relating to alarm notification [Notification] Click the [Notification] tab on the “Alarm” page. (®page 41, page 42) The settings relating to Panasonic alarm protocol and HTTP alarm notification can be configured in this section. Operating Instructions...
Page 143: Configure The Settings Relating To Panasonic Alarm Protocol
2.7.8.1 Configure the settings relating to Panasonic alarm protocol Panasonic alarm protocol notification [Panasonic alarm protocol] Select “On” or “Off” to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below. –...
Page 144 Default: 2 Destination of notification [Address 1] - [Address 8] Enter the destination IP address or host name of the Panasonic alarm protocol from the following. Up to 8 destination server addresses can be registered. • [Alarm] checkbox: When the checkbox is checked, the Panasonic alarm notification will be provided upon an alarm occurrence.
Page 145: Configure The Settings Relating To Http Alarm Notification
2 Settings IMPORTANT • When entering the host name of the “Destination server address”, the DNS settings on the [Network] tab of the “Network” page must be configured. (®page 152) • Confirm that the destination IP addresses are registered correctly. When a registered destination does not exist, notification may be delayed.
Page 146 2 Settings • Available number of characters: 0 - 63 characters • Unavailable characters: " & : ; \ [Password] Enter the password to access the HTTP server. • Available number of characters: 0 - 63 characters • Unavailable characters: " & [Notification data] Enter the notification data to add after the destination HTTP server addresses set in [Address 1] - [Address •...
Page 147: Configure The Settings Relating To The Authentication [User Mng.]
2 Settings 2.8 Configure the settings relating to the authentication [User mng.] The settings relating to the authentication such as users and PCs restrictions for accessing the camera with a PC or cellular phone/mobile terminal can be configured on the “User mng.” page. The “User mng.”...
Page 148 2 Settings Note • When user authentication has failed to pass (authentication error) 8 times within 30 seconds using the same IP address (PC), access to the unit will be denied for a while. [User auth.] Select “On” or “Off” to determine whether or not to authenticate the users. •...
Page 149 2 Settings [Authentication] Set the user authentication method. • Digest or Basic: Uses “Digest or Basic” authentication. • Digest: Uses “Digest” authentication. • Basic: Uses “Basic” authentication. • Default: Digest or Basic Note • When the [Authentication] setting has been changed, close the web browser, and then access the camera again.
Page 150: Configure The Settings Relating To The Host Authentication [Host Auth.]
2 Settings – Guest User: All are not checked Note • If you have set “User authentication” to “Off”, and “Guest User” to “Not use”: The “Access Level” item cannot be set. And, while all the live operation buttons are displayed, the [Setup] buttons require authentication.
Page 151 2 Settings [Host auth.] Select “On” or “Off” to determine whether or not to authenticate the host. • Default: Off [IP address] Enter the IP address of the PC to be allowed to access the camera. Host name cannot be entered for the IP address.
Page 152: Configuring The Network Settings [Network]
2 Settings 2.9 Configuring the network settings [Network] The network settings can be configured on the “Network” page. The “Network” page has the [Network] tab and the [Advanced] tab. 2.9.1 Configure the network settings [Network] Click the [Network] tab on the “Network” page. (®page 41, page 42) The following information is required to configure the network settings.
Page 153: Network Settings
2 Settings IPv4 network [Network Settings] Select the method of how to configure the IP address from the following. • Static: The IP address is configured by entering manually on “IP address(IPv4)”. • DHCP: The IP address is configured using the DHCP function. •...
Page 154 2 Settings IPv6 network [Manual] Select “On” or “Off” to determine whether or not to manually configure the IP address for IPv6 network (IPv6 address). • On: Enter an IPv6 address manually. • Off: Manual entry of an IPv6 address will become unavailable. •...
Page 155 [Easy IP Setup accommodate period] Select “20min” or “Unlimited” to determine how long the network setting operation using the Panasonic “IP Setting Software” can be allowed.
Page 156: Configure Advanced Network Settings [Advanced]
2 Settings • To access the camera via the Internet by connecting the camera to a router, it is necessary to assign a respective HTTP port number for each camera and address translation by using the port forwarding function of the router. For further information, refer to the operating instructions of the router in use. Enter [Global IP address + : (colon) + port number] in the Router...
Page 157: Configure The Settings Related To Sending E-Mails
2 Settings 2.9.2.1 Configure the settings related to sending E-mails Operating Instructions...
Page 158 2 Settings [E-mail notification] Select “On” or “Off” to determine whether or not to provide notification by E-mail according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below. – When an alarm is detected (“Alarm”) –...
Page 159 2 Settings Note • When you don’t know the authentication method to send E-mails, refer to the network administrator. • User name Enter the user name to access the server. – Available number of characters: 0 - 32 characters – Unavailable characters: "...
Page 160 2 Settings [E-mail subject] Enter the E-mail subject. • Available number of characters: 0 - 50 characters • Use the camera title: The camera title will be displayed in the e-mail subject. • Cause of alarm: Adds the cause of alarm to the E-mail subject. [E-mail body] Enter the E-mail body.
Page 161 2 Settings • Default: Terminal3 Example of e-mail notification An e-mail format in which the camera title check box is specified in the e-mail subject and the cause of alarm/ occurrence time are specified in the e-mail body Example e-mail: Subject: XXXXX E-mail body: An "Entrance"...
Page 162: Configure The Settings Related To Ftp Transmission
2 Settings 2.9.2.2 Configure the settings related to FTP transmission [Alarm image FTP transmission] Select “On” or “Off” to determine whether or not to transmit the alarm image to the FTP server. • Default: Off [Directory name] Enter the directory name where the alarm images are to be saved. For example, enter “/ALARM”...
Page 163 2 Settings [File name] Enter the file name used for the alarm image to be transmitted to an FTP server. The file name will be as follows. File name: [“Entered file name” + “Time and date (year/ month/ day/ hour/ minute/ second)”] + “Serial number”...
Page 164 2 Settings 1280x960 1280x720 800x600 Image capture 640x360 size 400x300 QVGA 320x180 [Post alarm] • Transmission interval Select the transmission interval for the alarm image transmission to the FTP server from the following. 0.1fps/ 0.2fps/ 0.33fps/ 0.5fps/ 1fps • Default: 1fps •...
Page 165: Control Port
2 Settings [File name] Enter the file name (name of the image file to be transmitted) and select the naming option from the following. • Name w/time&date: File name will be [“Entered file name” + “Time and date (year/ month/ day/ hour/ minute/ second)”...
Page 166: Configure The Settings Relating To The Ntp Server
2 Settings [FTP mode] Select “Passive” or “Active” for the FTP mode. Normally, select “Passive”. When it is impossible to connect after select “Passive”, try to connect after selecting “Active”. • Default: Passive 2.9.2.3 Configure the settings relating to the NTP server The settings relating to the NTP server such as the NTP server address, port number, etc.
Page 167: Configure The Upnp Settings
2 Settings • Available number of characters: 1 - 128 characters • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-). • Default: None (blank) IMPORTANT • When entering the host name for “NTP server address”, it is necessary to configure the DNS settings on the [Network] tab of the “Network”...
Page 168 2 Settings • To check if auto port forwarding is properly configured, click the [Status] tab on the “Maintenance” page, and check that the “Enable” is displayed for “Status” of “UPnP”. (®page 208) When “Enable” is not displayed, refer to “Cannot access the camera via the Internet.” in the “3.3 Troubleshooting”...
Page 169: Configure The Https Settings
2 Settings 2.9.2.5 Configure the HTTPS settings It is possible to enhance the network security by encrypting the access to cameras using the HTTPS function. Refer to page 174 for how to configure the HTTPS settings. [HTTPS - Connection] Select the protocol used to connect the camera. •...
Page 170: Configure The Settings Relating To Ddns
2 Settings [CRT key generate] CRT key (SSL encryption key) used for the HTTPS protocol is generated. To generate the CRT key, click the [Execute] button to display “CRT key generate” dialog box. [CA Certificate - Generate Certificate Signing Request] When using the CA certificate issued by CA (Certificate Authority) as the CA certificate used for the HTTPS protocol, the CSR (Certificate Signing Request) will be generated.
Page 171 2 Settings Refer to page 191 for how to configure the settings relating to DDNS. [Area] Select the region where the camera is installed. Japan/Global Note • If the camera is used in Japan, select “Japan”. If the camera is used outside of Japan, select “Global”.
Page 172: Configure The Settings Relating To Snmp
2 Settings 2.9.2.7 Configure the settings relating to SNMP The settings relating to SNMP can be configured on this page. It is possible to check the status of the camera by connecting to the SNMP manager. When using the SNMP function, contact the network administrator. [Community] Enter the community name to be monitored.
Page 173 Enter the packet priority for audio transmission/reception. • Available values: 0 - 63 • Default: 0 [Panasonic alarm protocol notification DSCP(0-63)] Enter the packet priority for Panasonic alarm protocol notification. • Available values: 0 - 63 • Default: 0 Shaping of stream [Shaping of stream] Select On/Off to determine whether or not to control the H.265 (or H.264) image data so that it does not burst.
Page 174: How To Configure Https Settings
2 Settings 2.9.3 How to configure HTTPS settings The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access to cameras on this page. HTTPS settings can be configured by either using the certificate pre-installed to the camera, or using a CA certificate that you obtained by yourself from the CA (CA: Certification Authority).
Page 175: Select The Certificate To Use When Accessing With Https
2 Settings Configuring the HTTPS connection (®page 181) Select the certificate (®page 175) Obtain the root certificate (®page 175) Generation of the CRT key (SSL encryption key) (®page 182) Generation of CSR (Certificate Signing Request) (®page 183) Install the CA certificate (®page 184) Note •...
Page 176 2 Settings Access the camera, and click the [Execute] button for “Pre-installed certificate - Download root certificate” under “HTTPS” in the [Advanced] tab in the settings menu of the “Network” page. Click “Open” displayed on the bottom of the browser. Operating Instructions...
Page 177 2 Settings Click “Install Certificate...”. Click “Next” displayed in “Certificate Import Wizard”. Operating Instructions...
Page 178 2 Settings Select “Place all certificates in the following store”, and click “Browse...”. Select “Trusted Root Certificate Authorities”, and click “OK”. Operating Instructions...
Page 179 2 Settings Click “Next”. Click “Finish”. Confirm that the content shown next to “Thumbprint” in the “Security warning” window is as follows and then click “Yes”. • Thumbprint (sha1): 0B886A3C E7F2DBA8 1035DDFA 2B21F80B 06778932 Operating Instructions...
Page 180 2 Settings Note • Other parties cannot create another thumbprint with the same values. You can confirm that you have retrieved the correct root certificate from the specified camera by confirming the values of the thumbprint. ® When the import is successfully completed, the screen “The import was successful.” will be displayed. Click the [OK] button.
Page 181: Configuration Of Https Connections
2 Settings Click the [OK] button in the “Certificate” window to close the window. 2.9.3.3 Configuration of HTTPS connections Select “HTTPS” to access the camera in [HTTPS – Connection]. Designate the HTTPS port number to be used for [HTTPS – HTTPS port]. •...
Page 182: Generation Of The Crt Key (Ssl Encryption Key)
2 Settings • When using the pre-installed certificate: In advance, install the root certificate of the Pre-installed certificate on the PC in use. Refer to page 175 for information on the setting procedure. • When the camera is accessed using the HTTPS protocol, the refresh interval and frame rate of images may be lower.
Page 183: Generation Of Csr (Certificate Signing Request)
2 Settings key. When the [Apply] button is clicked on the “Previous CRT key” dialog box, it is possible to replace the current CRT key with the previous one. 2.9.3.5 Generation of CSR (Certificate Signing Request) IMPORTANT • If the CRT key is not generated, it is impossible to generate the CSR. •...
Page 184: Installation Of The Ca Certificate
2 Settings Item Description Available number of characters [State] Enter the state name. 128 characters [Locality] Enter the locality name. 128 characters [Organization] Enter the organization name. 64 characters [Organizational Enter the unit name of the organization. 64 characters Unit] [CRT key] Displays the key size and generation time &...
Page 185: Access The Camera Using The Https Protocol (For Pre-Installed Certificate)
2 Settings Indication Description Expired The CA certificate has already expired. • When the [Confirm] button is clicked, the registered information of the CA certificate will be displayed in the “CA Certificate - Confirm” dialog box. (Only “Organizational Unit” will be displayed with an asterisk (*).) •...
Page 186 IP address or domain name assigned to the camera has not been determined yet. However, because the certificate configured in “2.9.3.2 Obtaining the root certificate” (®page 175) is only issued for Panasonic products, this is not a problem.
Page 187 2 Settings Note • If “Certificate Invalid” is displayed as shown below even though you have installed the root certificate (®page 175), end the connection, and check that no suspicious devices are connected. The “Certificate” window is displayed. Select the “Details” tab. Operating Instructions...
Page 188 2 Settings Confirm <All> that is displayed for “Show” and then click “Subject” in the field. Copy the text shown after “CN=” in the lower box. Operating Instructions...
Page 189 (camera IP address) (copied text from step 5) The example is when the IP address is “192.168.0.10” and the CN of the camera is “WV– SUD638.0000-0100-450D-0022.panasonic-security-system.net”. Select “File” ® “Save” to save the file and then close the file. Operating Instructions...
Page 190: Access The Camera Using The Https Protocol (For Ca Certification)
When the HTTPS port number is changed from “443”, enter “the following text for CN + : (colon) + port number” in the address box of the browser. Example of when the port number is "61443": https://WV-SUD638.0000-0100-450D-0022.panasonic-security-system.net:61443 • We recommend adding the camera's URL to your browser's bookmark. If you forget the camera's URL, refer to the hosts file.
Page 191: How To Configure The Settings Relating To Ddns
Refer to the DDNS service providers for the selection and configuration of the DDNS services other than the “Viewnetcam.com” service. Note • “Viewnetcam.com” is a Dynamic DNS service designed for use with Panasonic Network Cameras. Refer to the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information about the service. About DDNS services (IPv4/IPv6) By using a DDNS service, it becomes possible to view camera images via the Internet.
Page 192: Configuration Of The Ddns Service (Example Of The "Viewnetcam.com" Service)
2 Settings 2.9.6.1 Configuration of the DDNS service (Example of the “Viewnetcam.com” service) DNS server Internet Provider “Viewnetcam.com” service server Remote site Global address is changed. The contracted provider allocates a global address to the router (or the camera). The global address is not static but dynamic.
Page 193 2 Settings When using the “Viewnetcam.com” service [Personal(Camera) URL] The URL of the camera registered for “Viewnetcam.com”. [Your Account Link] When the displayed URL is clicked, the registration window for the “Viewnetcam.com” service will be displayed in a newly opened window. Register the information in the registration window to enroll in the “Viewnetcam.com”...
Page 194 2 Settings When the registration window is not displayed, check that the PC is being connected to the Internet, and click the reload button of the browser. Register the information for “Viewnetcam.com” by following the instructions of the wizard. → When the message “The new camera is successfully registered to Viewnetcam.com”...
Page 195: When Using "Dynamic Dns Update
2 Settings • If access often fails due to the change in the global address of router, set a smaller value for “Access interval”. Checking the information registered for the “Viewnetcam.com” service It is possible to check if the camera has been registered for the “Viewnetcam.com” service. (®page 208) 2.9.6.2 When using “Dynamic DNS Update”...
Page 196: When Using "Dynamic Dns Update(Dhcp)
2 Settings 2.9.6.3 When using “Dynamic DNS Update(DHCP)” [Host name] Enter the host name to be used for the Dynamic DNS Update service. • Available number of characters: 3 - 250 characters Enter in the form of “(host name). (domain name)”. •...
Page 197: Configure The Settings Relating To The Schedules [Schedule]
2 Settings 2.10 Configure the settings relating to the schedules [Schedule] On the “Schedule” page, it is possible to configure the settings relating to schedules as follows. • Alarm permission (Terminal alarm 1, 2, 3) S11x2 S11x1 S15x1 S25x1 S221x S21x1 •...
Page 198 2 Settings Up to 5 schedules can be set. Select an action to be assigned to the schedule from “Schedule mode”. “Off” is selected at the default. • Off: No action will be taken for the respective schedule. • Alarm permission (Terminal alarm 1, 2, 3): Alarm input (terminal alarm) will be allowed during the period of the schedule.
Page 199 2 Settings • Alarm permission(Terminal alarm 3): Terminal 3 alarm input will be allowed during the period of the schedule. S11x2 S11x1 S15x1 S25x1 S221x S21x1 • VMD permission: The video motion detection (VMD) function will be active during the period of the schedule.
Page 200: How To Set The Schedules
2 Settings 2.10.1 How to set the schedules Check the check box of the desired day of the week of “FTP image transmission schedule”. → The selected day of the week will be validated for the schedule. To designate time, select the desired “hour” and “minute” from the pull-down menu. When not designating time, check the checkbox of “24h”.
Page 201 2 Settings Click the [Set] button after completing the settings. → The result will be displayed at the bottom of the window. Operating Instructions...
Page 202: How To Delete The Set Schedule
2 Settings 2.10.2 How to delete the set schedule Uncheck the check box of the set day of the week. Operating Instructions...
Page 203 2 Settings Click the [Set] button after completing the settings. → The schedule of the selected day of the week is deleted. Operating Instructions...
Page 204: Configure Settings For Rs485 [Rs485]
2 Settings 2.11 Configure settings for RS485 [RS485] S11x2 Configure settings related to RS485 communication in the “RS485” page. [Baud rate] Select the baud rate for RS485 transmission from the following: 2400bps/ 4800bps/ 9600bps/ 19200bps/ 38400bps • Default: 19200bps [Data bit] Select the data bit from 7 bit or 8 bit.
Page 205 When using RS485 control commands other than Pelco-D/Pelco-P, select “Custom” for “Protocol” and upload the command table to the unit. The unit must be rebooted after the upload is completed. Refer to the Panasonic website (http://security.panasonic.com/support/info/) for further information about how to upload command tables and cases where RS485 cannot control cameras.
Page 206: Maintenance Of The Camera [Maintenance]
2 Settings 2.12 Maintenance of the camera [Maintenance] System log check, firmware upgrade, status check and initialization of the setup menu can be performed on this page. The “Maintenance” page has the [System log] tab, the [Upgrade] tab, [Status] tab, the [Default reset] tab, and the [Data] tab.
Page 207 Information of each item will be displayed. [Ext. software >>] A link for the extension software screen is displayed. Refer to our website (http://security.panasonic.com/kms/) for further information about extension software. Contact the dealer and download the latest firmware onto a PC. IMPORTANT •...
Page 208: Check The Status [Status]
2 Settings – When using the camera in Japan http://sol.panasonic.biz/security/support/index.html – When using the camera outside of Japan http://security.panasonic.com/support/ • To view the website, it is necessary to be connected to the internet. Click the radio button respective to the desired option to determine whether or not to initialize the settings after completing the firmware upgrade.
Page 209 2 Settings The status of this camera can be checked on this page. Viewnetcam.com [Server] The URL of the “Viewnetcam.com” service server will be displayed. [Status] The registration status for the “Viewnetcam.com” will be displayed. [Personal(Camera) URL] The URL of the camera registered for “Viewnetcam.com” will be displayed. UPnP [Port number(HTTP), Port number(HTTPS)] The port number that is set for UPnP port forwarding will be displayed.
Page 210 The self check result of the hardware will be displayed. Note • Refer to our website (http://security.panasonic.com/support/info/) for further information about the contents of the displayed statuses (relating to the “Viewnetcam.com” service, the UPnP function, or the self check). SD memory card...
Page 211: Reset The Settings/Reboot The Camera [Default Reset]
Note • Refer to our website (http://security.panasonic.com/support/info/) for further information about the contents of the displayed statuses (relating to the “Viewnetcam.com” service, the UPnP function, or the self check).
Page 212: Settings Data/Backing Up Or Restoring Logs [Data]
2 Settings [Load the default HTML files (setup menu).] Click the [Execute] button to reset the HTML files to the default. It is impossible to operate the camera for about 3 minutes after the initialization. [Reset to the default and load the default HTML files.] Click the [Execute] button to reset the settings of the camera and the HTML files to the default.
Page 213 2 Settings Backup [Setup data] Click the [Execute] button to backup the setup data of the camera to a PC. [Scene file] Click the [Execute] button to backup the scene files of the camera to a PC. [Logs] Click the [Execute] button to backup the log data of the camera to a PC. IMPORTANT •...
Page 214: Others
Using the supplied CD-ROM, the following actions can be performed. The Panasonic “IP Setting Software” can be installed on the PC. (®page 215) Settings related to the camera’s network can be set from the Panasonic “IP Setting Software”. (®page 217) The manuals can be installed on the PC.
Page 215: Installing Panasonic "Ip Setting Software
3 Others 3.1.2 Installing Panasonic “IP Setting Software” On the CD launcher window, click the [Install] button next to [IP Setting Software] to display the Panasonic “IP Setting Software” installation window. Confirm the following settings before starting the installation. Select the Panasonic “IP Setting Software” to install.
Page 216: Installing The Manuals
To uninstall the manuals delete the shortcut icon from where you specified it to be installed (the default is on the desktop) during installation and the [Manual] folder from the folder (the default is C: \Panasonic) you specified during installation. 3.1.4 Installing the Viewer software In order to display H.265 (or H.264) images, send/receive audio to/from the camera, and display logs or play...
Page 217: Configure The Network Settings Of The Camera Using The Panasonic "Ip Setting Software
However, settings can be changed after 20 minutes for cameras in the initial set mode. To start the Panasonic “IP Setting Software”, click the [Run] button next to [IP Setting Software] from the CD launcher menu window, or double-click on the shortcut icon created after installing the software on the •...
Page 218 3 Others • The information displayed can be sorted by clicking the title of each displayed item. • When the [Network Settings] button is clicked, the “Network Settings” screen is displayed and network settings can be changed. For further information, refer to page 218. When the viewer software “Network Camera View 4S”...
Page 219 3 Others • When using a firewall (including software), allow access to all UDP ports. Operating Instructions...
Page 220: About The Displayed System Log
3 Others 3.2 About the displayed system log Error indications relating to SMTP Category Indication Description • POP3 server error Authentication error. Entered user name or password may be incorrect. Check if the E-mail settings are configured correctly. Failed to find the POP3 server. •...
Page 221 3 Others Category Indication Description Internal error Undefined error. • An error occurred in the FTP function. Check if the FTP settings are configured correctly. Error indications relating to “Viewnetcam.com” Category Indication Description Access test error Access test error • Port forwarding may not be configured for the router.
Page 222: Error Indications Relating To Ntp
3 Others Error indications relating to NTP Category Indication Description Connection error No response from the NTP server. • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. • The NTP server may be down.
Page 223 3 Others Error indications relating to Panasonic alarm protocol notification Category Indication Description Panasonic alarm Failed to find destination of • The IP address of the destination of protocol notification notification. notification may be incorrect. Check if the error IP address of the destination of notification is configured correctly.
Page 224: Troubleshooting
If the network settings (IP address, subnet mask, and default gateway) are incorrect, reboot the camera and change the network settings by using the Panasonic “IP Setting Software” within 20 minutes after the restart. – In networks that do not have a DHCP server, the IP address of the camera will be configured to “192.168.0.10”...
Page 225 3 Others Symptom Cause/solution Reference pages • Is “554” selected for the HTTP port number? For the HTTP port number, select a port number other than the following port numbers used by the camera. The number used by the camera: 20, 21, 23, 25, 42, 53, 67, 68, 69, 110, 123, 161, 162, 443, 554, 995, 10669, 10670, 59000 - 61000 •...
Page 226 3 Others Symptom Cause/solution Reference pages • Is the setting of port forwarding configured for the router? To enable the access to the camera via the Internet, it is necessary to perform the port forwarding setting when the router in use does not support the UPnP function.
Page 227 3 Others Symptom Cause/solution Reference pages It takes time to display the • Are you accessing the camera in the HTTPS mode? screen. In this mode, the refresh interval becomes slower due to decode procession. • Are you accessing another camera in the same local network via a proxy server? Configure the web browser to not use the proxy server.
Page 228 3 Others Symptom Cause/solution Reference pages User registration for the • Is the registered E-mail address correct? “Viewnetcam.com” service When an E-mail with the “Viewnetcam.com” website fails. link is not received, the registered E-mail address may be incorrect. Visit the “Viewnetcam.com” website (http://www.viewnetcam.com/) to register the correct E-mail address.
Page 229 [SD memory card] tab? Format the SD memory card. • Is any recognition error received when the “Diag.” of “E-mail notification” or “Panasonic alarm protocol” is used? Format the SD memory card. • Isn’t the SD memory card out of order? There are limited times to overwrite on an SD memory card.
Page 230 3 Others Symptom Cause/solution Reference pages Audio is not output from other • Some of the products such as a network disk products such as a network recorder or PC software package may not support disk recorder or PC software “G.711”...
Page 231 3 Others Symptom Cause/solution Reference pages H.265 (or H.264) images are • When “Network Camera View 4S” is deleted from a not displayed. PC on which the viewer software “Network Camera View 3” is installed, H.265 (and H.264) images will not be displayed.
Page 232 Internet Explorer 11) • The following message is Select [Allow]. displayed on the information bar. “This webpage wants to run the following add-on: `WebVideo Module' from `Panasonic System Networks Co.,Ltd.`.” (Internet Explorer 9, Internet Explorer 10, or Internet Explorer 11) Operating Instructions...
Page 233 “This site might require the Click the [Install] button on the displayed following ActiveX control “Security Warning” window. 'nwcv4Ssetup.exe' from 'Panasonic System Networks Co.,Ltd.'. Click here to install...” (Internet Explorer 8) The following message is • Select [Install]. The “Security Warning” window displayed on the information will be displayed.
Page 234: Directory Structure Of Drive B
：： PULL Destination where images are to be saved by the SD memory recording function of Panasonic network disk recorder Destination where log files are to be saved (for the system administration) M_ALARM 10000001 Video saved at the alarm occurrence (Approx. 20 MB per file) (Ex.
Page 235 Notes Operating Instructions...
Page 236 For U.S. and Canada: Panasonic System Communications Company of North America, Unit of Panasonic Corporation of North America www.panasonic.com/business/ For customer support, call 1.800.528.6747 Two Riverfront Plaza, Newark, NJ 07102-5490 Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada (905)624-5010 www.panasonic.ca...

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