Aastra Dialog 4425 IP Vision User Manual page 204

Services Reserved for Attendants
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204
Consulting the Quality of your Facility's
Greeting
Your attendant position also allows you to consult the quality of the
telephone greeting that your facility reserves to the external calling
parties.
This service enables you to view the information concerning the
number of incoming calls received from an external network, all
types of answered calls and inefficient calls included, as well as the
relative percentage of lost and unanswered calls.
This information may be broken down in terms of the various
networks to which your facility may be connected through its
various trunks groups.
These are provided for the period of time that began the last time
the traffic counters (implemented for this purpose within the system)
were reset to zero. They may also be obtained for a specified time
period, when it has been pre-defined by your system administrator.
To consult the greeting quality offered from your telephone facility,
once the system management mode accessed:
1 Internal cost
3 Update the system date
5 Reset password
Options
Press five times the dynamic function key shown on the left
until you have selected the "Incoming calls stats" option.
Press the dynamic function key shown on the left.
Your position then displays the following screen.
INCOMING CALLS STATS BY TRUNK (1-8)
Trunk number (1-8): <1>
During the period? (0-1) : <0>
Options
SYSTEM MANAGEMENT
2 External cost
4 Short number
6
OK
MD Evolution – Dialog 4425 IP Vision
Incoming calls stats
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