Aastra Dialog 4425 User Manual
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Aastra Dialog 4425 User Manual

Businessphone communication platform
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Dialog 4425 IP Vision
BusinessPhone Communication Platform
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Summary of Contents for Aastra Dialog 4425

  • Page 1: User Guide

    Dialog 4425 IP Vision BusinessPhone Communication Platform User Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings: • Width: 15,4 cm (Important!) •...
  • Page 2 EN/LZTBS 180 345 R3A © Aastra Telecom Sweden AB 2008. All rights reserved. BusinessPhone – Dialog 4425 IP Vision...

  • Page 3: Table Of Contents

    Add Microsoft Outlook Contacts ....110 Web Server ..........112 Corporate Directory ........122 Web ............. 125 WAP Services ..........127 Useful Hints ..........132 Installation ............ 133 Troubleshooting ..........145 Glossary ............146 Index ............148 BusinessPhone – Dialog 4425 IP Vision...

  • Page 4: Welcome

    Welcome Welcome Welcome to the User Guide for the Dialog 4425 IP Vision in the BusinessPhone Communication Platform from Aastra. The BusinessPhone Communication Platform consists of BusinessPhone Compact, BusinessPhone 50, BusinessPhone 128i and BusinessPhone 250. The features described in this User Guide are related to version 8.0 or higher of the BusinessPhone Communication Platform.

  • Page 5: Declaration Of Conformity

    No parts of this publication may be subject to alteration, modification or commercial use. Aastra will not be liable for any damages arising from use of an illegal modified or altered publication.

  • Page 6: Important User Information

    • Do not disassemble the product. Contact a qualified service agency when service or repair work is required. • Do not use a telephone (other than cordless type) during an electrical storm. BusinessPhone – Dialog 4425 IP Vision...

  • Page 7: Disposal Of The Product

    RES 141 315/1 20VA 120V/24V Jameco, USA AC2410F1 (model number ADU240100) Disposal of the product • Your product should not be placed in municipal waste. Please check local regulations for disposal of electronic products. BusinessPhone – Dialog 4425 IP Vision...

  • Page 8: Description

    Description Description BusinessPhone – Dialog 4425 IP Vision...
  • Page 9 “Silent ringing” on page 103. Loudspeaker on/off To switch the loudspeaker on or off to enable handsfree connections. See section “During Calls” on page 42. Headset key See section “Headset (optional)” on page 107. BusinessPhone – Dialog 4425 IP Vision...
  • Page 10 Power adapter connection See section “Install cables” on page 136. Key Panel The extra key panel has 17 programmable keys. Up to four panels can be connected. See section “Key panel” on page 106. BusinessPhone – Dialog 4425 IP Vision...

  • Page 11: Lamp Indications

    Ö Ô An incoming call to a supervised Rapidly flashing lamp extension, to a supervised trunk or to own extension, new message. Õ Ô Light with short breaks Ongoing call. BusinessPhone – Dialog 4425 IP Vision...

  • Page 12: Display Information

    ’Incoming...’. If a name is available to the external caller‘s number in your system, it is also shown on the display. (Please contact your system administrator whether the feature ’Name presentation for external calls’ is available in your system). BusinessPhone – Dialog 4425 IP Vision...
  • Page 13 Two display versions The display examples in this guide are valid for both the Dialog 4425 v. 2 phone and the Dialog 4425 v. 1 phone, however the displayed text simulates the Dialog 4425 v. 2 phone. If there is any information for the other version than the one described, this is presented in a “Telephone version note”.
  • Page 14 Flashes when the access to system services is reduced (network dependent). Headset Preset Indicates that the phone is set for incoming and outgoing calls to be connected to the headset when you answer or make calls without lifting the handset. BusinessPhone – Dialog 4425 IP Vision...

  • Page 15: Menu Structure

    When you have selected a menu with the navigation keys: Press a menu function key to select an option (see display). Note: Since the Dialog 4425 IP Vision can be used in different networks, some functions might not be supported by your system.

  • Page 16: Menu Structure Dialog 4425 V. 1 Phone

    Description Menu structure Dialog 4425 v. 1 phone Menu structure for each of the menus that can be selected from the idle menu. When you are navigating the menus, a selected menu is marked with a black frame. Use the navigation keys and the display menu keys to navigate in the menus.

  • Page 17: Menu Structure Dialog 4425 V. 2 Phone

    Description Menu structure Dialog 4425 v. 2 phone Menu structure for each of the menus that can be selected from the idle menu. When you are navigating the menus, a selected menu is marked with a black frame. Use the navigation keys and the display menu keys to navigate in the menus.
  • Page 18 - repeated after 4 s Internal ringing signal - repeated after 4 s External ringing signal Automatic Callback signal Note: The tones and ringing signals in this guide refer to the standard system but may vary between countries. BusinessPhone – Dialog 4425 IP Vision...

  • Page 19: Start The Phone - Log On/Off

    This procedure will also clear the Call í É # list. After the procedure you must log on again to use the phone. Press simultaneously for at least one second to reset the phone. BusinessPhone – Dialog 4425 IP Vision...

  • Page 20: Start The Phone

    Now the display informs you that the phone is connecting to the server and that the software is loading. This takes about 15 seconds. After a self-test, the phone is ready for log on. BusinessPhone – Dialog 4425 IP Vision...

  • Page 21: Lan Access Control (Network Authentication)

    Start the Phone – Log On/Off LAN access control (network authentication) (Dialog 4425 v. 2 phone only). Your telephone might require a network authentication to gain access to the network. In this case you must enter a valid user identity and password.
  • Page 22 This takes about 1 minute. After a self test, the phone is ready for use or ready for log on. To log on, see section “Log On” on page 24. BusinessPhone – Dialog 4425 IP Vision...

  • Page 23: Update Software

    If a power failure occurs, the software must be downloaded again. If you want to continue to use the previously stored settings: Press to use the current version of the software (=No). BusinessPhone – Dialog 4425 IP Vision...
  • Page 24 For SOS calls, dial 112 Erase Log on Note: The Dialog 4425 IP Vision is powered by the LAN connection or optionally via an external 24 volt AC/AC adapter. If the telephone is powered by the LAN, no additional power adapter is needed.
  • Page 25 If you do not know your Password or extension number or a screen other than the log on screen is displayed, contact your system administrator. Telephone version note: For Dialog 4425 v. 2 phone the password can be entered with letters or numbers, see section “Write...
  • Page 26 The following idle mode menu is displayed, and the phone is ready for use. Settings CallList Contacts CorpDirectory 12:46 12 May 2008 CONF ROOM 9318 Absence Note: It is not possible to log off, when a phone has been programmed according to this option. BusinessPhone – Dialog 4425 IP Vision...

  • Page 27: Log Off

    If a password is not required, the display shows your name and extension number, and the phone is ready for use. If a password is requested: Enter your password. Telephone version note: For Dialog 4425 v. 2 phone the password can be entered with letters or numbers, see section “Write Text”...

  • Page 28: Incoming Calls

    Note: The rejected call is added to the Call List, see section “Call List” on page 37. Ö Ô Handsfree Line Press without lifting the handset. Â Press without lifting the handset. You are connected via the loudspeaker and microphone. BusinessPhone – Dialog 4425 IP Vision...

  • Page 29: Deflect The Call

    Note: If the phone is logged on as secondary phone in a Tandem configuration an initiated call deflection will release the call from the secondary phone however not from the primary phone. Answer a second call “Call Waiting” on page 45 BusinessPhone – Dialog 4425 IP Vision...

  • Page 30: Outgoing Calls

    After entering the number, the number is dialled immediately. When the dialled number is free and ringing, the display shows: Settings CallList Contacts CorpDirectory Calling ... 12:46 12 May 2008 EXTENSION 9318 BROWN JANE 4736 BusinessPhone – Dialog 4425 IP Vision...

  • Page 31: Last External Number Redial

    Stored numbers can consist of maximum 32 digits. Press to redial the last dialled external number. Note: You can also redial a number with the Call List, see section “Call List” on page 37. BusinessPhone – Dialog 4425 IP Vision...

  • Page 32: Automatic Callback

    You can notify a busy extension of your call by a muted ringing call (if this function is allowed). Press to camp-on. Keep handset off hook. When the called extension replaces the handset it will be called automatically. BusinessPhone – Dialog 4425 IP Vision...

  • Page 33: Diverted Extension

    Intrusion. The number for Intrusion may differ from country to country, see table “Alternative programming for Automatic Callback, Camp-on, Intrusion” on page 105. Diverted Extension “Bypass Call Forwarding” on page 54 BusinessPhone – Dialog 4425 IP Vision...

  • Page 34: Abbreviated Numbers

    Stored numbers can consist of a maximum of 24 digits. For programming them, see chapter “Programmable Keys” on page 94. Ô To use the function or call the number, just press the key. Head Office Press to make a call (pre-programmed). BusinessPhone – Dialog 4425 IP Vision...

  • Page 35: Individual Abbreviated Numbers

    The number can consist of up to 24 digits. Note: Which digit to press for external line access depends on the configuration of the system. If your public network requires waiting for a second dial tone, press *. Press. BusinessPhone – Dialog 4425 IP Vision...
  • Page 36 Outgoing Calls Cancel one specific Individual Abbreviated Number #51* Lift the handset. Press. Enter an Abbreviated Number between 0 and 9 and press. Cancel all Individual Abbreviated Numbers #51# Lift the handset. Press. Verification tone. BusinessPhone – Dialog 4425 IP Vision...

  • Page 37: Call List

    Press to browse the CallList (see display). The digit in brackets shows the entry position in the list. Call Press to call (see display). more... Press to get more options (see display). The edit menu is displayed. BusinessPhone – Dialog 4425 IP Vision...
  • Page 38 AddPhoneBook Press to add the number to the Phone Book (see display), (Dialog 4425 v. 1 only). See section “Add missed, rejected, answered or dialled calls to the Contacts (Phone Book)” on page 40. BusinessPhone – Dialog 4425 IP Vision...

  • Page 39: Missed/Rejected Calls

    2156 10:33 12 May 0:00:07 more... Call Note: You can also enter the Call List by selecting the Call List menu with the navigation keys. Call Press to call (see display). more... Press (see display). BusinessPhone – Dialog 4425 IP Vision...
  • Page 40 CallList Contacts CorpDirectory BROWN JANE 4736 -?!,.:;"'()1 Exit Number Erase Save How to edit an entry and for further information, see sections “Contacts (Phone Book)” on page 69 and “Write Text” on page 90. BusinessPhone – Dialog 4425 IP Vision...
  • Page 41 Delete an entry from the Call List CallList Select with the navigation keys (see display). Press to browse the CallList (see display). more... Press (see display). Delete Press (see display). The selected entry will be deleted. BusinessPhone – Dialog 4425 IP Vision...

  • Page 42: During Calls

    Note: You can adjust the volume, see section “Handset í and loudspeaker volume” on page 102. Press to end the call. From handsfree to handset You have an ongoing handsfree conversation. Lift the handset. Conversation via the handset. BusinessPhone – Dialog 4425 IP Vision...
  • Page 43 When the third party answers, you can switch between the calls, create a conference or end one of the calls. Refer back Õ Ô 2 You can switch between the connected parties: Line Switch between calls. Õ Ô 1 Line Press to terminate. BusinessPhone – Dialog 4425 IP Vision...
  • Page 44 (if Camp-on is allowed). Callback You are called back, if you have transferred an external call and the other extension has not answered the call within a certain time. Your telephone will ring again. BusinessPhone – Dialog 4425 IP Vision...

  • Page 45: Call Waiting

    In this way, you can include up to six parties in a conversation. How many of them can be external callers depends on the programming of the system. Replace the handset to leave the conference. BusinessPhone – Dialog 4425 IP Vision...

  • Page 46: Common Hold

    Line Press again to retake the call that has been put on hold. Pick-up on another extension: Enter the extension number that put the call on hold. Press. BusinessPhone – Dialog 4425 IP Vision...

  • Page 47: Send Message

    To send a Call Me message. Press to send. Voice message To send a Voice message. Press and speak. Press to play-back and listen to your recording. Press and speak to re-record. Press to send. BusinessPhone – Dialog 4425 IP Vision...

  • Page 48: Call Forwarding

    Diversion when your extension is busy If your extension is busy and you receive an incoming call (internal or external), your system administrator can program your extension to automatically divert the call to a pre-programmed diversion address. BusinessPhone – Dialog 4425 IP Vision...

  • Page 49: Fixed Diversion

    This feature gives you the possibility to divert your calls to internal and external positions, e.g. to any directory number, a colleague’s extension, an external number or a common abbreviated number (e.g. your car telephone). BusinessPhone – Dialog 4425 IP Vision...
  • Page 50 FOLLOW ME 9318-> 202 9318 Log off Absence Cancel Internal Diversion Absence Press (see display). Press (see display). Repeat until the Follow-me menu is framed. Select Press (see display). Deactivate Press to deactivate (see display). BusinessPhone – Dialog 4425 IP Vision...
  • Page 51 Enter the digit or digits to get an external line and enter the external number and press (see display). The displays shows: Settings CallList Contacts CorpDirectory 12:46 12 Mar 2008 CHRISTOPH SMITH DIVERSION 9318->EXTERNAL 9318 Log off Absence BusinessPhone – Dialog 4425 IP Vision...
  • Page 52 Divert your calls to an external position. Press to activate the programmed External Diversion. You can make outgoing calls as usual. A special dial tone reminds í you that call forwarding is active. Press. BusinessPhone – Dialog 4425 IP Vision...
  • Page 53 Press to finish the procedure. Cancel Follow-me Follow-me and Individual Diversion can also be cancelled from the #21* answering position. Press. Enter your extension number and press. í Verification tone. Press to finish the procedure. BusinessPhone – Dialog 4425 IP Vision...

  • Page 54: Bypass Call Forwarding

    Note: To use this function, your extension has to be *60* authorized by the system administrator. Press. Enter extension number. Press. You will be connected to the specified extension, regardless of which type of Call Forwarding the called extension has activated. BusinessPhone – Dialog 4425 IP Vision...

  • Page 55: Absence Information

    You can inform your callers with: 1) Pre-defined texts Enter the reason for your absence and the date and time of your return. 2) Voice information Record a voice message and name the reason of your absence. BusinessPhone – Dialog 4425 IP Vision...

  • Page 56: Enter Information

    Log off Absence Pre-defined texts Completing Info Absent hour (00-23) minute (00-59) Trip month (01-12) day (01-31) Lunch back at, hour minute Meeting back at, hour minute Vacation back, month day Illness back, month day BusinessPhone – Dialog 4425 IP Vision...
  • Page 57 Internal callers will hear the information via the handset or the loudspeaker. External callers will be routed to the operator who also has access to your absence info. Note: You can dial your own extension number if you want to check your information. BusinessPhone – Dialog 4425 IP Vision...

  • Page 58: Change Information

    Absence Press (see display). Press (see display). Repeat until the Absence Reason menu is framed. Select Press (see display). The No Absence menu is framed. Select Press (see display). The programmed information is erased. BusinessPhone – Dialog 4425 IP Vision...

  • Page 59: Mailbox System

    Divert your extension to the mailbox system. Press. Enter the number of the mailbox system. Ask the system administrator for the defined mailbox system number. Press to activate the diversion. í Verification tone. Press to finish the procedure. BusinessPhone – Dialog 4425 IP Vision...
  • Page 60 New incoming calls will be signalled on your phone again. Note The mailbox is still active if is defined as pre- programmed diversion address for the feature Diversion when there is no answer Diversion when your extension busy. BusinessPhone – Dialog 4425 IP Vision...

  • Page 61: Access The Mailbox

    Access the mailbox from your own extension Message Press Listen and follow the voice announcements in the main menu. Note: Depending on the configuration, you might be asked for your password before you can enter your mailbox. BusinessPhone – Dialog 4425 IP Vision...

  • Page 62: Listen To Your Messages

    Select one of the three message categories (new, heard, stored). Listen to your messages and follow the voice announcements in the dedicated menu. • play message again • forward a message • get date and time info BusinessPhone – Dialog 4425 IP Vision...

  • Page 63: Forward A Voice Message

    Note: The forwarded message is a copy, i.e. it can be deleted without deleting the original message. There are no distribution list numbers available. Forwarding the same message to more than one mailbox must be done in single operations. BusinessPhone – Dialog 4425 IP Vision...

  • Page 64: Change Your Personal Greeting

    When you activate the diversion, the recorded greeting is played to í the next caller. Press to finish the procedure. Note: When you have activated a diversion with a Personal Greeting, callers will receive this greeting instead of your activated absence information. BusinessPhone – Dialog 4425 IP Vision...

  • Page 65: Send Messages Via Your Mailbox

    You acknowledge the notification via your password (has to differ from the default value 0000). See section “Change Password” on page 67 to select a new password. You have full access to the mailbox system. BusinessPhone – Dialog 4425 IP Vision...
  • Page 66 24 digits. The time is entered in 24h-format, e.g. 2030 for half past eight with values automatically set to even quarters, i.e. 2013 will be 2015. Note: The notification number and time must be í programmed before you activate the notification. Press to finish the procedure. BusinessPhone – Dialog 4425 IP Vision...

  • Page 67: Change Password

    Change the password via the telephone Press to select a new password. Enter your present password. The default password is 0000. Press. Enter your new password. Press. í Verification tone. Press to finish the procedure. BusinessPhone – Dialog 4425 IP Vision...

  • Page 68: Dictaphone Function

    The maximum recording time is four minutes and 15 seconds. Select options below: Press to play-back. Press and speak to re-record. Press to stop the recording and save the message. í Press to finish the procedure. BusinessPhone – Dialog 4425 IP Vision...

  • Page 69: Contacts (Phone Book)

    ® ® Contacts can add your Microsoft Outlook contacts to in your phone (Dialog 4425 v. 2 phone only). See section “Add Microsoft Outlook Contacts” on page 110. Ç Select the Contacts (PhoneBook) tab with the Navigation keys (see display).
  • Page 70 Note: If you press and hold the key 2 for more than a second, up to five entries starting with A are displayed. If the search result comprises more than five entries, use menu key to scroll the list. BusinessPhone – Dialog 4425 IP Vision...
  • Page 71 • Browse the telephone using a standard web browser and enter the name and number. The following text describes how to enter a name and number with the Phone Book menu and the keypad. BusinessPhone – Dialog 4425 IP Vision...
  • Page 72 Settings CallList Contacts CorpDirectory BROWN JANE 4736 Edit Press to save (see display). The name and number are stored in the Phone Book. Edit Press to edit the name and number again (see display). BusinessPhone – Dialog 4425 IP Vision...
  • Page 73 Settings CallList Contacts CorpDirectory Edit BROWN JANE 4736 Exit Number Erase Save Erase Press multiple times to erase the name (see display). Each time you press the Erase menu key, one character is deleted. BusinessPhone – Dialog 4425 IP Vision...
  • Page 74 Change the number and press (see display). Press to save (see display). The edited name and number are stored in the Phone Book. Edit Press to edit the name and number again (see display). BusinessPhone – Dialog 4425 IP Vision...
  • Page 75 The name and number that will be deleted are shown in the display. Press to delete the name and number (see display). The name and number is deleted from the Phone Book. Cancel Press to abort (see display). BusinessPhone – Dialog 4425 IP Vision...

  • Page 76: System Phonebook

    Use the System Phonebook Press to search for internal directory numbers Press to search for common abbreviated numbers í To exit the System Phonebook Press to exit BusinessPhone – Dialog 4425 IP Vision...

  • Page 77: Make A Call

    Line Press to call the desired list entry Search routine was not successful If no entry fulfils the search criteria, the display shows: “SORRY - NO SUCH NAME”. Press to start a new search BusinessPhone – Dialog 4425 IP Vision...

  • Page 78: Group Features

    External Line Press a free Line key (pre-programmed). Enter the desired number. If you make external calls in this way, you do not have to dial the digit(s) for external call access first. BusinessPhone – Dialog 4425 IP Vision...

  • Page 79: Supervision/Telephone Attendance

    A flashing lamp beside the key indicates an incoming call. Ô Call a group-member Michael Press to make a call (pre-programmed). Note: If the key is flashing, you will automatically pick-up your colleague’s ongoing call. BusinessPhone – Dialog 4425 IP Vision...

  • Page 80: Group Hunting

    Please ask your system administrator if you require this function. Note: The number of cordless extensions in a hunt group are limited to eight (including Tandem configurations). BusinessPhone – Dialog 4425 IP Vision...
  • Page 81 Verification tone. Press to finish the procedure. To log into all hunt *28* groups: Press. Verification tone. Press. í Press to finish the procedure. Answer calls Answer Group Hunting calls in the normal way. BusinessPhone – Dialog 4425 IP Vision...
  • Page 82 Press. The display shows: Settings CallList Contacts CorpDirectory 12:46 12 Mar 2008 CHRISTOPH SMITH PBX . GROUP LOGGED OUT 9318 Log off Absence 1 Missed To log out from all hunt #28**# groups: Press. BusinessPhone – Dialog 4425 IP Vision...

  • Page 83: Other Useful Features

    Press to log on the secondary telephone. í Press to finish the procedure. The display shows: Settings CallList Contacts CorpDirectory 12:46 12 Mar 2008 CHRISTOPH SMITH SECOND USER LOGGED ON 9318 Log off Absence 1 Missed BusinessPhone – Dialog 4425 IP Vision...
  • Page 84 For outgoing calls: • Both telephones are treated as 2 separate extensions. Ô Transferring a call between members of a Tandem unit Line Press. Enter own directory number. í Press to finish the procedure. BusinessPhone – Dialog 4425 IP Vision...
  • Page 85 Reminder. Press to finish programming. When the Reminder time is reached, your phone rings with recall signal. #32# Cancel Reminder Enter to cancel all settings. í Press to finish the procedure. BusinessPhone – Dialog 4425 IP Vision...
  • Page 86 Line Press. Enter the door-opener´s directory number. Please ask your system administrator for the number. Note: You can also program the door-opener’s directory number as a Common Abbreviated Number or a Function key. BusinessPhone – Dialog 4425 IP Vision...

  • Page 87: Direct Inward System Access (Disa)

    Enter the external number. Use the External Diversion function. Procedure, see section “Call Forwarding” on page 48. Note: If you program a new diversion address, remember to reset it when you return to your office. BusinessPhone – Dialog 4425 IP Vision...

  • Page 88: Account Number

    Make an internal or external call to reach the desired device. When your call is answered you can continue to dial digits which will be sent as DTMF digits (tone signals) to the called device in order to activate the desired functions. BusinessPhone – Dialog 4425 IP Vision...

  • Page 89: Least Cost Routing

    Enter the digit(s) for external line access and the the desired public number. Note: Which digit to press for external line access depends on the configuration of the system. You can also program the LCR code on a Function key. BusinessPhone – Dialog 4425 IP Vision...

  • Page 90: Write Text

    Press to toggle between upper and lower case. ì Press the Volume Up key to enter the character. ì Moves cursor to next position. Use also for space. Press the Volume Down key as backspace to erase incorrect entry. BusinessPhone – Dialog 4425 IP Vision...
  • Page 91 66 ì This sequence - numbers always followed by the Volume Up key - gives the word IN_ . Note: You can also write the following characters: ? -., !: /# * Press repeatedly. BusinessPhone – Dialog 4425 IP Vision...

  • Page 92: Settings

    Ring Character • Time & Date • Language • Display Contrast • Display Contrast (Dialog 4425 v. 2 only) • Log Off Restriction • Option Unit (can be selected only if an Option Unit is connected) • Hearing Level •...
  • Page 93 Press to browse through the menus (see display). Select Press to select the menu option marked on the left side of the display (see display). Save Press to save a setting (see display). Cancel Press to abort the process (see display). BusinessPhone – Dialog 4425 IP Vision...

  • Page 94: Programmable Keys

    If the key has been programmed previously by you, the function or telephone number programmed is shown in the display. Settings CallList Contacts CorpDirectory Programmable Keys Current number: Enter new number: 0 Cancel Erase Save BusinessPhone – Dialog 4425 IP Vision...
  • Page 95 Save Press to store the character and return to the previous menu (see display). Cancel Press to abort the process without saving (see display). Exit Press to return to the previous menu (see display). BusinessPhone – Dialog 4425 IP Vision...

  • Page 96: Time And Date

    Exit Select Select Press to select Time Format (see display). Two time formats are available: 24 hour mode and 12 hour mode. Settings CallList Contacts CorpDirectory Time Format 24 hour 12 hour Cancel Select BusinessPhone – Dialog 4425 IP Vision...
  • Page 97 Mo 28 Jul 2008 030728 Cancel Select Press to browse through the different formats (see display). Select Press to select the highlighted format (see display). Exit Press to return to the previous menu (see display). BusinessPhone – Dialog 4425 IP Vision...
  • Page 98 Francais Deutsch Espanol Exit Select Press to browse through the different language settings (see display). Select Press to select the marked language (see display). Exit Press to return to the previous menu (see display). BusinessPhone – Dialog 4425 IP Vision...

  • Page 99: Display Contrast

    Note: The menu key Cancel can be used to leave the menu without saving the changes. Save Press to store the contrast level (see display). Exit Press to return to the previous menu (see display). Æ Press to return to idle mode. BusinessPhone – Dialog 4425 IP Vision...
  • Page 100 Settings Backlight (Dialog 4425 v. 2 phone only). The display backlight level can be changed. Change the backlight level on the display Settings Select Settings in the top menu (see display). Press (see display). Repeat until the Display Backlight menu is framed.

  • Page 101: Option Unit

    Note: The menu key Cancel can be used to leave the menu without saving the changes. Select Press to store the selected function (see display). Exit Press to return to the previous menu (see display). Æ Press to return to idle mode. BusinessPhone – Dialog 4425 IP Vision...

  • Page 102: Handset And Loudspeaker Volume

    Note: The menu key Cancel can be used to leave the menu without saving the changes. Select Press to store the framed hearing level (see display). Exit Press to return to the previous menu (see display). Æ Press to return to idle mode. BusinessPhone – Dialog 4425 IP Vision...

  • Page 103: Silent Ringing

    The Mute key lamp is switched on and the Volume level bar is replaced by the Ringer off symbol to indicate silent ringing. The ring signal will automatically be switched on the next time you lift the handset or press any key. BusinessPhone – Dialog 4425 IP Vision...

  • Page 104: Network Settings

    Proxy Server • Gatekeeper Discovery • Gatekeeper • Password (IP telephone) Note: If you have a question concerning your network settings, please consult your system administrator. Exit Press to return to the previous menu. BusinessPhone – Dialog 4425 IP Vision...
  • Page 105 Austria, Belgium, Brazil, Denmark, Germany Camp-on Automatic Callback Call pick-up (Answer calls to another extension) Intrusion BusinessPhone – Dialog 4425 IP Vision...

  • Page 106: Accessories

    Use the DCM (Designation Card Manager) to make and print your own key panel designation cards. DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from: http://www.aastra.com For more information, please contact your Aastra certified sales partner. BusinessPhone – Dialog 4425 IP Vision...
  • Page 107 All calls can be handled via the headset. Deactivate headset preset mode  When the headset preset mode is turned on: Press and hold the Loudspeaker key for 4 seconds. The Headset preset mode is deactivated. BusinessPhone – Dialog 4425 IP Vision...
  • Page 108 Note: You do not need to press the Headset key in headset preset mode. Enter the number. í Press to terminate the call. Headset to handset Lift the handset. Í Handset to headset Press the Headset key. Replace the handset. Â Headset to handsfree Press. BusinessPhone – Dialog 4425 IP Vision...
  • Page 109 (optional)” on page 140. Use the Designation Card Manager to make and print your own card for the pull-out leaf. The Designation Card Manager is included on the Telephone Toolbox CD for the BusinessPhone Communication Platform. BusinessPhone – Dialog 4425 IP Vision...

  • Page 110: Add Microsoft Outlook Contacts

    Add Microsoft Outlook Contacts Add Microsoft Outlook Contacts (Dialog 4425 v. 2 phone only). My Dialog 4000 Contacts My Dialog 4000 Contacts is a PC application which you can use ® ® when you want to download your Microsoft Outlook contacts to in your phone.
  • Page 111 Enter your phone number, password and IP address. The default password is Welcome. To find your IP address, see section “Menu structure Dialog 4425 v. 2 phone” on page 17. Click. Available Microsoft Outlook contacts are listed on the left side and all...

  • Page 112: Web Server

    Web Server You can access your IP phone from a PC web browser to edit the telephone data. The available data depends on which telephone version (Dialog 4425 v. 1 phone or Dialog 4425 v. 2 phone) you are using. •...
  • Page 113 The second option shows the IP address assigned to the telephone. Settings CallList Contacts CorpDirectory Network DHCP (YES) IP Adress (xxx.xxx.xxx.xxx) Subnet Mask (xxx.xxx.xxx.xxx) Default Gateway (xxx.xxx.xxx.xxx) Exit Write down the IP address. Exit Press to return to idle mode. BusinessPhone – Dialog 4425 IP Vision...

  • Page 114: Access The Web Server

    4425 v. 2 phone). This password is then also the web server password. Change the web server password to your own personal password. If you have forgotten your password, contact your system administrator. See section “Settings” on page 119 (Dialog 4425 v. 1 phone). BusinessPhone – Dialog 4425 IP Vision...
  • Page 115 Web Server Log on Click. On the left-hand side, a menu is displayed with the following options: • Contacts (Dialog 4425 v. 2 only) • PhoneBook (Dialog 4425 v. 1 only) • Call List • Settings • Log off BusinessPhone – Dialog 4425 IP Vision...
  • Page 116 Web Server Contacts (Dialog 4425 v. 2 phone only). Access the web server. See chapter “Access the Web Server” on page 114. Click on the Contacts folder in the menu on the left-hand side. If there are entries in Contacts, they will be listed in a table. Each entry can be modified by clicking on the respective link in the first column.
  • Page 117 Web Server PhoneBook (Dialog 4425 v. 1 phone only). Access the web server. See chapter “Access the Web Server” on page 114. Click on the PhoneBook folder in the menu on the left-hand side. If there are entries in the PhoneBook, they will be listed in a table.
  • Page 118 Click to delete the name and number from the Call List. Call Click to call the number. Back Click to return to the Call List menu without making any changes. Delete all Call List entries Delete call list Click. BusinessPhone – Dialog 4425 IP Vision...
  • Page 119 The password needs to consist of a least 6 characters. Move the cursor to the next field and enter the new password again. Note: The password is case sensitive! Change Click to confirm. Log off Click to exit. Click any menu to continue. BusinessPhone – Dialog 4425 IP Vision...
  • Page 120 (See figure above). The new dialog shows the current programming and a text field for entering a new number. Enter a new number Enter the new number in the dedicated text field. Save Click to store the changes. BusinessPhone – Dialog 4425 IP Vision...
  • Page 121 Hearing level Click. The current level is shown in bold characters. Change Click to change the level. The new level is shown in blue characters. Log off Click to exit. Click any menu to continue. BusinessPhone – Dialog 4425 IP Vision...

  • Page 122: Corporate Directory

    Corporate Directory Corporate Directory Dialog 4425 v. 2 phone only. In the Corporate Directory you can find a person´s phone number and then make a call to that person. When you have accessed the directory, you have the following available options: Underlined Clickable link when marked (see display).
  • Page 123 Options Select If you want to see the next page with search result hits, you can use the Next link. The Main menu link is used if you want to do a new search. BusinessPhone – Dialog 4425 IP Vision...
  • Page 124 Stina Andersen Last Name Andersen First name Stina Phone 2018 Department DND Mobile: 000703954818 Options Select Press (see display). Repeat until the phone number (Phone:) is marked. Select Press to make the call (see display). BusinessPhone – Dialog 4425 IP Vision...

  • Page 125: Web

    Dialog 4425 v. 2 phone only. You can access external WAP addresses (modified Internet pages) via your phone. Ç Other WAP address Select Web in the top menu (see display). Settings CallList Contacts CorpDirectory Other WAP address Home Exit Select Press (see display).
  • Page 126 Repeat until the Exit menu is framed. Select Press (see display). You return to WAP Services in the top menu. Æ Note: You can always press and keep it pressed for at least one second to return to idle mode BusinessPhone – Dialog 4425 IP Vision...

  • Page 127: Wap Services

    WAP Services WAP Services (Dialog 4425 v. 1 phone only). Even if your phone is not a wireless device it is equipped with a WAP (Wireless Application Protocol) browser, allowing you to access both external WAP addresses (modified Internet pages) and WAP addresses that are pre-defined in the phone (e.g.
  • Page 128 The display shows a list of names that begin with the entered letters, e.g. AN. Found: 9 Next Main menu 1. Andersen Stina 2. Andersson Ann 3. Andren Lars 4. Aner Hans Options Select BusinessPhone – Dialog 4425 IP Vision...
  • Page 129 Stina Andersen Last Name Andersen First name Stina Phone 2018 Department DND Mobile: 000703954818 Options Select Press (see display). Repeat until the phone number (Phone:) is marked. Select Press to make the call (see display). BusinessPhone – Dialog 4425 IP Vision...
  • Page 130 Press to switch between upper and lower case. Press (see display). The top page for the entered address is shown. Use the display menu keys for further steps on that page. BusinessPhone – Dialog 4425 IP Vision...
  • Page 131 Repeat until the Exit menu is framed. Select Press (see display). You return to WAP Services in the top menu. Æ Note: You can always press and keep it pressed for at least one second to return to idle mode BusinessPhone – Dialog 4425 IP Vision...

  • Page 132: Useful Hints

    Moreover, such calls may occupy two of your system’s external lines. You can restrict connections between the external lines by re-programming your system. Please ask your system administrator or contact our service center for more information. BusinessPhone – Dialog 4425 IP Vision...

  • Page 133: Installation

    Installation Installation Configuration When the Dialog 4425 IP Vision has been connected to a power supply and to the IP network (LAN), the display will show: Settings CallList Contacts User administrator mode to change IP settings (No change) The (x) represents a timer counting down in seconds. This display is for administrator mode only.

  • Page 134: Software Updates

    If a new software for your IP telephone is available, the following display will appear after retrieving the IP address: Settings CallList Contacts A new version of the application software is available on the server, update? (Yes) The x indicates a timer counting down seconds. BusinessPhone – Dialog 4425 IP Vision...

  • Page 135: Software Version

    You can check the software version of your telephone: Press simultaneously for at least one second. The program version is displayed for 5 seconds, and then all available characters are displayed for a minute. Press to return to idle mode. BusinessPhone – Dialog 4425 IP Vision...

  • Page 136: Install Cables

    Note: The installation of the 24 V power adapter is optional. If no external power supply has been installed, the telephone will rely on the LAN power supply. Change cables To remove a cable, use a screwdriver to unlock the stop. BusinessPhone – Dialog 4425 IP Vision...

  • Page 137: Install Stand And Adjust Telephone

    Installation Install stand and adjust telephone Position high Position low Press to fasten stand Release to remove stand Tiltable display Adjustable angle BusinessPhone – Dialog 4425 IP Vision...

  • Page 138: Install Card

    The Designation Card Manager is included on the Enterprise Telephone Toolbox CD or it can be downloaded from: http://www.aastra.com For questions regarding the product, please contact your Aastra Certified Sales Partner. Install key panels Remove the small plastic plate, marked DSS, i.e. with a screwdriver and connect the cable.
  • Page 139 The Designation Card Manager is included on the Enterprise Telephone Toolbox CD or it can be downloaded from: http://www.aastra.com For questions regarding the product, please contact your Aastra Certified Sales Partner. BusinessPhone – Dialog 4425 IP Vision...
  • Page 140 Installation Install pullout leaf (optional) Remove the protective film from the guiding rails. Attach the guiding rails to the bottom of the phone, observing the direction of the “cut” corner. BusinessPhone – Dialog 4425 IP Vision...

  • Page 141: Wall Mounting Handset Hook

    The phone can be wall mounted without using a special console. Useful for instance in conference rooms or public areas. Use a screwdriver to remove the handset hook. Turn the hook upside down and insert. BusinessPhone – Dialog 4425 IP Vision...
  • Page 142 Use a screwdriver to remove the two plastic covers. Drill wall holes according to measure. Spacer, alternative 2 Spacer, alternative 1 (recommended) min 30 mm min 10 mm max 80 mm max 60 mm BusinessPhone – Dialog 4425 IP Vision...
  • Page 143 Lower wall distance screw Two upper wall distance screws and spacer measures and spacer(s) measures min 22 mm min 22 mm 3 mm 6 mm Mount screws according to measures and attach the phone. BusinessPhone – Dialog 4425 IP Vision...

  • Page 144: Placing The Telephone

    Do not use rough cloth, solvents or aggressive cleaning fluids. Any damages of the telephone, that are caused by non-observance of these instructions, are not part of the liability given by the manufacturer. BusinessPhone – Dialog 4425 IP Vision...

  • Page 145: Troubleshooting

    If operational problems are found, the problem is in the telephone network, contact the local telephone service or the local telephone company. í É # 5. Reboot the telephone. Press and hold for at least one second. BusinessPhone – Dialog 4425 IP Vision...

  • Page 146: Glossary

    Internal numbers (or Common Abbreviated Extension Numbers) can be stored on each extension. All telephones connected to the PBX have a See section “Abbreviated Numbers” on unique internal number (up to 3 digits). page 34. BusinessPhone – Dialog 4425 IP Vision...
  • Page 147 Message” on page 47. Trunk line Mute A trunk line is the same as an external line. Can To switch the microphone temporarily off. be either digital or analog. See section “During Calls” on page 42. BusinessPhone – Dialog 4425 IP Vision...

  • Page 148: Index

    Alternative programming for Automatic Lamp indications 11 Callback, Camp-on, Intrusion 105 Menu Structure 15 Answer a second call 29 Menu structure Dialog 4425 v. 1 phone 16 Answer calls 28 Menu structure Dialog 4425 v. 2 phone 17 Automatic Callback 32 Tones 18...
  • Page 149 Answer calls 28 Make calls 30 Deflect the call 29 Menu Structure 15 Handsfree 28 Menu structure Dialog 4425 v. 1 phone 16 Individual Abbreviated Numbers 35 Menu structure Dialog 4425 v. 2 phone 17 Individual Diversion 49 Missed/Rejected calls 39...
  • Page 150 Change password 119 Mute ring signal 103 Programmable keys 120 Network Settings 104 Read out the IP-address 113 Option unit 101 Welcome 4 Ring signal volume 103 Write Text 90 Ringing signal character 95 BusinessPhone – Dialog 4425 IP Vision...
  • Page 151 BusinessPhone – Dialog 4425 IP Vision...
  • Page 152 BusinessPhone – Dialog 4425 IP Vision...
  • Page 153 Subject to alteration without prior notice. For questions regarding the product, please contact your Aastra Certified Sales Partner. © Aastra Telecom Sweden AB 2008. All rights reserved. Also visit us on www.aastra.com EN/LZTBS 180 345 R3A...

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