Aastra 480i User Manual
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Aastra 480i User Manual

Aastra 480i User Manual

Broadsoft sip ip phone release 1.3
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480i BROADSOFT
SIP IP PHONE
RELEASE 1.3
41-000100-00 -01
USER GUIDE

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Summary of Contents for Aastra 480i

  • Page 1 480i BROADSOFT SIP IP PHONE RELEASE 1.3 41-000100-00 -01 USER GUIDE...
  • Page 2 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation.

  • Page 3: Software License Agreement

    SOFTWARE LICENSE AGREEMENT Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclu- sive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may inte- grate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement.

  • Page 5: Table Of Contents

    Restarting Your Phone....4 Call Waiting) ......20 Customizing Your Phone ....5 Additional Features....21 Setting Your Options ....5 Star Codes ........21 Using the 480i Phone....7 Services ........21 Call Manager Soft Clients ...7 Call Forwarding ......26 Hard keys........7 Multiple Line and Call Language ........27 Appearances ......8...

  • Page 7: About This Guide

    Contact your system or work using the SIP IP telephony network administrator to find out protocol. The 480i has all the fea- which features and services are tures of a regular business set and available to you on your system.

  • Page 8: General Requirements

    BroadSoft Installation Guide for • Adherence to SIP standard basic installation and physical set- RFC 3261. up of the 480i. For more advanced • Access to a configuration server administration and configuration where you can store the firm- information, system and network...

  • Page 9: Getting Started

    Idle State screen: on Apr 17 11:30pm Updating Your Phone Joe Smith After displaying the Aastra splash 1101 screen, the 480i will check settings and check for new updates on the Unpark Portal Call Return Pickup server for the configuration files Speed Dial and firmware.

  • Page 10: Network Disconnected

    You can restart your phone using settings, you may need to restart the IP phone UI or the Aastra Web your phone. For more information about From the IP Phone: connecting your phone, refer to the...

  • Page 11: Customizing Your Phone

    100M For more information on these Duplex Full Half options, administrators should P Addr refer to the Aastra SIP 480i/480i MAC Addr CT/9112i/9133i IP Phone Done Administration Guide. Aastra Web UI 5. You will now see your phone’s IP Address.
  • Page 12 - Call Forward - Allows you to set a phone number destination for where you want calls forwarded. 3 You can logout of the Aastra Web UI at any time by clicking LOGOFF. The following categories display in the side menu of the Aastra Web UI: Status, Operation, Basic Settings.

  • Page 13: Using The 480I Phone

    Using the 480i Phone Call Manager Soft Clients The 480i phone can be controlled through call manager soft clients from your computer, such as BroadSoft’s CommPilot Call Manager. Broadsoft’s CommPilot Call Manager is a web-based interface you can use to manage your calls as...

  • Page 14: Multiple Line And Call Appearances

    Multiple Line and Call Line/Call Appearance Lights Appearances The 480i has 4 hard line/call Green Local call appearance buttons each with a Light activity for a corresponding status light. private or shared Additional line/call appearances line/call appear- may also have been set up on ance ringing at your phone as softkeys.

  • Page 15: Softkeys

    CallReturn Pickup Speed Dial More Softkeys Your 480i has 6 softkey access Press the More softkey to access buttons, 3 on either side of the Idle State softkeys on the next phone’s display. The softkey screen.

  • Page 16: Customized Softkeys

    Softkeys as Line/Call Appearances Your system administrator may have customized the softkeys on your 480i phone to function as line/call appearance softkeys. These line/call appearance softkeys function in a similar manner to the 4 line/call appearance hard keys and lights on your phone.
  • Page 17 In the table, the term “private” while “shared” refers to a line/call refers to a line/call appearance that appearance that was assigned to was assigned to your phone only, your phone a well as other phones. 480i BroadSoft IP Phone User Guide 11...
  • Page 18 Previous and Next softkeys. of a worker’s phone use (busy or idle). When the worker picks up Softkeys as Customized his phone to make a call, a busy 12 480i BroadSoft IP Phone User Guide...

  • Page 19: Connected State

    BroadWorks Application On the 480i, the busy and idle Server. Each monitored extension indicators show on the IP phone in the list shows up individually on...

  • Page 20: Making Calls

    Dialing a Number Live Tue Jan 01 10:10am Dial > 1203 Dial If the Live DialPad option is on, as soon as you press the first digit on the dial pad the phone will 14 480i BroadSoft IP Phone User Guide...

  • Page 21: Using Handsfree Speakerphone

    Using Handsfree Speakerphone for the Headset Mic The handsfree feature allows you to speak to someone without using On the 480i, there are 3 options the handset or headset. Your for the headset microphone phone must be in either the volume.

  • Page 22: Redial

    Connected State menu. If you cannot answer the call, depending on the setting at the system, the caller will be re-directed accordingly, i.e. to your voicemail box if your extension has been configured for this. 16 480i BroadSoft IP Phone User Guide...

  • Page 23: Handling Calls

    Connected 1202 > call. Michelle LeBlanc To transfer a call to another Drop extension: 1. Connect to the call you wish to transfer (if not already connected). 2. Press the . button. 480i BroadSoft IP Phone User Guide 17...

  • Page 24: Conferencing Calls

    (if visible), and then Juan Perez press the Drop softkey. Dial an 01 10:10am 01:52 Conference 1203 > uan Perez Drop Previous Note: If you disconnect from the conference, the other two parties will also disconnect. 18 480i BroadSoft IP Phone User Guide...

  • Page 25: Picking Up Calls

    Default Softkey Speed configuration files of the phone. Dials Pickup Your 480i phone comes with a set Use the Pickup softkey to answer of default speed dial softkeys that a call that is the longest ringing call have been configured to dial the in your call pick-up group.

  • Page 26: Callfwd (Call Forwarding) On And Off

    ID from being displayed to the called party. To use this feature, press the CLIDBLOCK softkey and then dial the number you wish to call. By default, the CLIDBLOCK softkey dials *67. 20 480i BroadSoft IP Phone User Guide...

  • Page 27: Additional Features

    If these have not been set up, you List" feature that store the name, can dial any star code commands phone number, and incremental on the 480i phone the same way calls, for each call received by the you would on a regular telephone. phone.
  • Page 28 Once the user accesses the Callers List, the "<number> New free key, or press a line key. Calls" on the idle screen is cleared. 8 To exit the Callers List, press the x key. 22 480i BroadSoft IP Phone User Guide...
  • Page 29 Directory List. the Callers List, the "<number> You can download the Directory New Calls" indicator clears. List to your PC via the Aastra Web On the IP phone: UI. The phone stores the 1 Press x on the phone to directorylist.csv file to your PC in...
  • Page 30 3 Save softkey after each field Maximum length of a URI characters entry. Note: The 480i allows up to 200 direc- Maximum tory entries. number directory entries entries in the 8 To edit an entry, use the Change softkey.
  • Page 31 From a selected item in the Voicemail list, you can also lift the handset (go offhook) to make an outgoing call using the voicemail access phone number. 480i BroadSoft IP Phone User Guide 25...

  • Page 32: Call Forwarding

    5 Enter the "Number of Rings" settings are used. You can have up you want to set before the call is to 9 lines on the 480i configured for forwarded. Valid values are 1 to call forwarding. The following are the call forward Note: "Number of Rings"...

  • Page 33: Language

    UI display. warded. Valid values are 1 to 9. 5 Click to save the Call Forward settings. The changes are dynamic and are immedi- ately applied to the phone. 480i BroadSoft IP Phone User Guide 27...

  • Page 34: Troubleshooting

    Press d /f a second time and if “Connecting a Handset or Head- the light goes out, the phone has set” in the Aastra 480i Installation been set up to be used only with a Guide for information. headset or handset. If the light...
  • Page 35 How do I change my User For information on how to access the Aastra Web UI, go to the sec- Password? tion, "To Access the Aastra Web You can change the user password UI" page 5. Administrators from the IP phone UI or the Aastra should refer to the Aastra SIP 480i/ Web UI.
  • Page 36 From the Aastra Web UI: 1 Click on Operation->Reset. 2 Click 3 Click OK at the confirmation prompt. 30 480i BroadSoft IP Phone User Guide...

  • Page 37: Limited Warranty

    Unauthorized repair will loss, damage or expense directly or void the warranty. indirectly arising from the customers use of or inability to use this telephone, either separately or in combination with other equipment. This paragraph, 480i BroadSoft IP Phone User Guide 31...
  • Page 39 Softkeys as Customized "Do not Dis- overview turb" using Softkeys as Customized BLF documentation Softkeys as Line/Call Appearances speakerphone, handsfree features, IP phone Star Codes Start up Screens Getting Started Handling Calls hard keys 480i BroadSoft IP Phone User Giude Index-1...
  • Page 40 Index To Access the Aastra 480i Web Client To Find Your Phone’s IP Address To Make and Receive Calls Using a Headset Transferring a Call Troubleshooting Updating Your Phone Using a Headset Using the 480i Phone voicemail overview Warranty What are services, and how do I use...
  • Page 41 If you’ve read this owner’s manual and consulted the Troubleshooting section and still have problems, please visit our website at www.aastra.com or call 1-800-574-1611 for technical assistance. © Aastra Telecom Inc.2005 41-000100-00-01...

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