Eaton EMR-4000 Installation, Operation And Maintenance Manual page 149

PowerPort-E Persistent Connection Problems
In the case of persistent connection problems, the User should remove all connection settings and establish them
again. In order to remove all connection settings, please proceed as follows.
1. Remove the Settings for the Dial-up Network.
Close PowerPort-E.
Call up the »Control Panel«.
Choose »Network & Internet«.
On the left side, click on »Manage Network Connections«.
Right click on »Eaton Relays Direct Connection«.
Choose »Delete« from the shortcut menu.
Click on the »OK« button.
2. Remove the (Virtual) Modem.
Call up the »Control Panel«.
Choose »Hardware & Sound«.
Choose »Phone & Modem Options«.
Go to the »Modem« tab.
Click on the correct (in case there is more than one) entry »Connection cable between two computers«.
Click on the »Remove« button.
EMR-4000
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