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When making an external inquiry /
brokering you must always seize the outside
line by pressing " 0 ", even if automatic
outside line seizure is set on the telephone.
An external subscriber on hold hears a tune
if music on hold (MoH) is on or is fed in
from an external source.
Operation - analog / ISDN terminals
If you replace the receiver during an inquiry:
- You clear the current call,
- You receive a callback if a call is still on
hold,
- You transfer an external call on hold to
the internal user with whom you were in
an inquiry.
Connection charges are incurred for the
external call, even while the call is on hold.
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